1. You want to do a survey of student opinion in a district regarding outdoor sports. What will
be your sampling plan? How will you ensure randomness? (10 Marks)
2. The “Lena Bank” sells a form of life insurance called “Lena life insurance (LLI)”. The
approval process for the life insurance consists of underwriting, which includes a review of
application, a medical information bureau check, possible request for additional medical
information and medical exams, and a policy completion stage during which the policy pages are
generated and sent to the bank for delivery. The ability to deliver approved policy to
customers in timely manner is critical to the profitability of this service
to the bank. During a period of one month, a random sample of 27 approved policies was
selected, and the following processing times in days were recorded
72
19
16
61
28
28
31
70
60
56
31
56
22
17
18
45
48
17
17
17
71
52
63
50
51
69
16
Compute the mean, median, mode, first quartile and third quartile. Also, compute the range,
Inter-quartile range, Variance, Mean Deviation and Coefficient of variation. Based on your
findings, what would you tell a customer who enters the bank to purchase this type of insurance
policy and asks you how long the approval process takes? (10 marks)
3 a) What is the measure of central tendency if data has extreme values? Give example.
(5 marks)
3 b) Two cards were drawn, without replacement, from a pack of 52 cards. What is the
probability that they are both Kings or both Queens? (5 marks)
1. Please give a practical example each of Contract of Indemnity and Contract of Guarantee.
Also identify and highlight as to how these contracts, as quoted by you as examples, are
different from each other. (10 Marks)
2. Please explain the Corporate Social Responsibility (CSR) obligation as enshrined under the
Companies Act, 2013. Please quote at least two examples of CSR in recent times. (10 Marks)
3. Ms. Neha had purchased a Watch from a Showroom in Mumbai. Neha gifted the Watch to her
college friend Ms. Rita who stays in Patna. The payment for the Watch was made by Neha. Rita on
opening the Gift found the watch to be having a manufacturing defective
Questions
a) In this example, who is the Consumer as per the definition mentioned in Consumer Protection
Act, 1986 and under which Section? Can Rita file a consumer complaint against the Watch
Company? Explain with reasons? (5 Marks)
b) Explain the doctrine and its specific exception defined in Contract Act, 1872 which
exponents that Rita is entitled to sue the Watch Company. (5 Marks)
1. There is lot of emphasis that the processes like HR audit and HR accounting can only be
successful if accurate HR information is available. Validate this statement with proper
explanation on needs and application of HRIS.
Training and development
Performing appraisal
Retention Strategy (10 Marks)
2. It is continuously heard from employees that their performance evaluation wasn't a valuable
progressive experience. The most important part of the difficulty is that most managers will
avoid discussing performance issues that are related to behaviour. It’s more on ease to discuss
about concrete job responsibilities, skills and goals. There may be a grave concern that is
never brought up because the manager is afraid of your reaction or may lack the ability to
translate it into the right words. Keeping in view the above sentence discuss any two future
oriented performance appraisal methods which can help resolve such problems. (10 Marks)
3. Ria joined Techno Geeks a software company as a GET (Graduate Engineer Trainee). On the very
first day of her joining she was given some brochure to read and subsequently some work was
assigned to her. Whenever she had a query she went to her peers and superiors which they
sometime disliked Ria is very confused and doesn’t carry a good impression about the
organisation. She then resigned from her work within a month of joining. The HR realised that
the employee turnover is increasing and the prominent reason behind is the lack of induction.
a) What new strategy the HR should come up with in terms of Induction? Discuss
(5 Marks)
b) Explain the purpose of induction that how things could have been different in above case if
they followed a proper induction pattern. (5 Marks)
be your sampling plan? How will you ensure randomness? (10 Marks)
2. The “Lena Bank” sells a form of life insurance called “Lena life insurance (LLI)”. The
approval process for the life insurance consists of underwriting, which includes a review of
application, a medical information bureau check, possible request for additional medical
information and medical exams, and a policy completion stage during which the policy pages are
generated and sent to the bank for delivery. The ability to deliver approved policy to
customers in timely manner is critical to the profitability of this service
to the bank. During a period of one month, a random sample of 27 approved policies was
selected, and the following processing times in days were recorded
72
19
16
61
28
28
31
70
60
56
31
56
22
17
18
45
48
17
17
17
71
52
63
50
51
69
16
Compute the mean, median, mode, first quartile and third quartile. Also, compute the range,
Inter-quartile range, Variance, Mean Deviation and Coefficient of variation. Based on your
findings, what would you tell a customer who enters the bank to purchase this type of insurance
policy and asks you how long the approval process takes? (10 marks)
3 a) What is the measure of central tendency if data has extreme values? Give example.
(5 marks)
3 b) Two cards were drawn, without replacement, from a pack of 52 cards. What is the
probability that they are both Kings or both Queens? (5 marks)
1. Please give a practical example each of Contract of Indemnity and Contract of Guarantee.
Also identify and highlight as to how these contracts, as quoted by you as examples, are
different from each other. (10 Marks)
2. Please explain the Corporate Social Responsibility (CSR) obligation as enshrined under the
Companies Act, 2013. Please quote at least two examples of CSR in recent times. (10 Marks)
3. Ms. Neha had purchased a Watch from a Showroom in Mumbai. Neha gifted the Watch to her
college friend Ms. Rita who stays in Patna. The payment for the Watch was made by Neha. Rita on
opening the Gift found the watch to be having a manufacturing defective
Questions
a) In this example, who is the Consumer as per the definition mentioned in Consumer Protection
Act, 1986 and under which Section? Can Rita file a consumer complaint against the Watch
Company? Explain with reasons? (5 Marks)
b) Explain the doctrine and its specific exception defined in Contract Act, 1872 which
exponents that Rita is entitled to sue the Watch Company. (5 Marks)
1. There is lot of emphasis that the processes like HR audit and HR accounting can only be
successful if accurate HR information is available. Validate this statement with proper
explanation on needs and application of HRIS.
Training and development
Performing appraisal
Retention Strategy (10 Marks)
2. It is continuously heard from employees that their performance evaluation wasn't a valuable
progressive experience. The most important part of the difficulty is that most managers will
avoid discussing performance issues that are related to behaviour. It’s more on ease to discuss
about concrete job responsibilities, skills and goals. There may be a grave concern that is
never brought up because the manager is afraid of your reaction or may lack the ability to
translate it into the right words. Keeping in view the above sentence discuss any two future
oriented performance appraisal methods which can help resolve such problems. (10 Marks)
3. Ria joined Techno Geeks a software company as a GET (Graduate Engineer Trainee). On the very
first day of her joining she was given some brochure to read and subsequently some work was
assigned to her. Whenever she had a query she went to her peers and superiors which they
sometime disliked Ria is very confused and doesn’t carry a good impression about the
organisation. She then resigned from her work within a month of joining. The HR realised that
the employee turnover is increasing and the prominent reason behind is the lack of induction.
a) What new strategy the HR should come up with in terms of Induction? Discuss
(5 Marks)
b) Explain the purpose of induction that how things could have been different in above case if
they followed a proper induction pattern. (5 Marks)
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