ITM342
IT
Applications for Facility Planning
(For CNM
Cases)
Assignment - I
Assignment Code: 2016ITM342A1 Last Date
of Submission: 30th April 2016
Maximum
Marks: 100
Attempt all the questions.
All the questions are compulsory and carry equal marks.
Section-A
1 What are
the differences between strategic planning and contingency planning? How does
the issue of time impact the process
of Facilities Planning?
2 How do you propose to use
multimedia presentations to sell a facilities plan?
3 Describe the procedure you would
follow to determine the facilities plan for a new library on your study Centre.
4 What criterion should be utilized
to determine the optimal facilities Plan?
Section-B
Case
Study
A large five star hotel chain operating in the several
parts of the country has in each of its location different number of rooms
according to the demand in each of these locations. On an average at each of
its location it would have about 40% standard rooms 25% deluxe rooms and 20% high end rooms and the balances suites.
Besides the hotel also provides conference rooms, and other facility which an
average business man would need for his stay. In addition there are also
holiday planners. In order to maintain the hotel in a proper condition, they
have to maintain nearly 500 different items of spare parts which are required
for their air-conditioning units, 200 different items of plumbing and
electrical fittings. Besides each room requires linen and towels as well as
providing soaps, shampoos, etc in the toilets of each room. The company decided
to bar code each of the items that they procure as spare parts to make sure
that only the items that have been procured first are also consumed first.
Similarly the linen needed to be rotated properly so that the fresh ones which
are procured are utilized only when the older ones are considered as poor
quality and are then auctioned to ordinary customers. The hotel also
implemented ISO 9001 standards and hence each of the spare parts items were
tagged, their condition checked at regular intervals to indicate whether there
is any need to refurbish them, pack them up in plastic covers or protective
covers and also labeled along with the date of receipt of the items. Part
numbers were also mentioned so that it could be retrieved easily. The store
keeper also maintained in his computer system besides the information of date
of procurement, the shelf where such material is located. The maintenance
person making the requisition for an items had to indicate the part number that
is required. The store keeper would then log this requirement from the
concerned department and the computer would indicate the shelf from which the
said part should be taken with the challan number from which the part was
received by the store. This ensured that the materials were consumed on a first
in first out basis.
With time, the bathroom fittings became more modern and
being a star hotel had to be up to date with its amenities being provided in
each room. Hence almost after every two years new type of fittings were changed
by rotation in the rooms ( wing wise ) and now these also had to be stored for
replacement. Slowly it was found that a large number of old fittings had
gathered in the store and were not being used and also occupying more space. As
a result there was less space for the new fittings to be kept properly and over
a period of time the store keeper could not help but raise his voice to the
management to provide him with more space.
The management could also not accede to his request as the facility in
the hotel was limited and there no space to be allotted to the store keeper and
he was being constantly asked to find innovative ways of storing such new
items. The store keeper was in a fix what to do?
Case
Questions:
1. Discuss the type of storing materials practice that was
being followed in the hotel.
2. Discuss the type of problems that were being faced by the
store keeper.
3. What solution would you advise the management to the
problems being faced by the storekeeper?
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