HR03
Performance Management
(For CNM Cases)
Assignment - I
Assignment Code: 2016HR03A1 Last Date of Submission: 30th April 2016
Maximum Marks: 100
Attempt all the questions. All the questions are compulsory and carry equal marks.
Section-A
1. i) Compare and contrast performance appraisal with performance management.
ii) Explain why performance management is important in accomplishing
organizational goals.
2. i) Discuss the components of manage performance?
ii) Discuss the concept of performance management theatre.
3. i) Explain how you would go about developing performance plan using critical incident approach.
ii) What kind of monitoring and mentoring behaviours are required from managers for effective management of performance?
4. i) Explain the process of setting performance criteria.
ii) What are the essential characteristics of effective performance criteria? Give suitable examples.
Section-B
Case Study: “SMART Practice Makes Perfect”
SMART goals are essential for anyone in any position to achieve success throughout their careers. However, creating SMART goals is not the only consideration. It is equally important to document specific activities and milestones to be reached toward the achievement of each goal. Specific activities created to reach the goals are important so that the goal maker can determine, at specific time intervals, whether or not they are on course in attaining their goals. Further, having a goal without a plan is a sure recipe for failure. Without a plan, many find that by the time they realize they will not reach their goal, it is too late to change course.
Case Questions:
5. (i) Choose a job position with which you are familiar and that is highly visible (e.g., Cashier of a fast food restaurant or a branded grocery store clerk). Imagine that you are the supervisor of this position. Create five SMART goals that would help someone in this position achieve success. Ensure that each goal is Specific, Measurable, Attainable, Relevant and Time-specific.
(ii) For each goal create specific activities that a person in this position could do each day, week, or month to help achieve these goals. If you do not know what tasks may be required for this position, use your imagination, take your best guess, or make up some ideas.
Performance Management
(For CNM Cases)
Assignment - I
Assignment Code: 2016HR03A1 Last Date of Submission: 30th April 2016
Maximum Marks: 100
Attempt all the questions. All the questions are compulsory and carry equal marks.
Section-A
1. i) Compare and contrast performance appraisal with performance management.
ii) Explain why performance management is important in accomplishing
organizational goals.
2. i) Discuss the components of manage performance?
ii) Discuss the concept of performance management theatre.
3. i) Explain how you would go about developing performance plan using critical incident approach.
ii) What kind of monitoring and mentoring behaviours are required from managers for effective management of performance?
4. i) Explain the process of setting performance criteria.
ii) What are the essential characteristics of effective performance criteria? Give suitable examples.
Section-B
Case Study: “SMART Practice Makes Perfect”
SMART goals are essential for anyone in any position to achieve success throughout their careers. However, creating SMART goals is not the only consideration. It is equally important to document specific activities and milestones to be reached toward the achievement of each goal. Specific activities created to reach the goals are important so that the goal maker can determine, at specific time intervals, whether or not they are on course in attaining their goals. Further, having a goal without a plan is a sure recipe for failure. Without a plan, many find that by the time they realize they will not reach their goal, it is too late to change course.
Case Questions:
5. (i) Choose a job position with which you are familiar and that is highly visible (e.g., Cashier of a fast food restaurant or a branded grocery store clerk). Imagine that you are the supervisor of this position. Create five SMART goals that would help someone in this position achieve success. Ensure that each goal is Specific, Measurable, Attainable, Relevant and Time-specific.
(ii) For each goal create specific activities that a person in this position could do each day, week, or month to help achieve these goals. If you do not know what tasks may be required for this position, use your imagination, take your best guess, or make up some ideas.
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