May 2012
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Mention some of the quality Gurus and their contributions
2. Define the term ‘quality’. Write a note on evolution of Quality.
3. Describe Dr. Edwards Deming’s “Fourteen points” of Quality management
4. Describe the contribution of Kaoru Ishikawa on quality management
5. Write short notes on ‘5S’ principles.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?
May 2012
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain “four absolutes of Quality” given by Philip Crosby’s
2. What is meant by PDCA Cycle? Explain.
3. Explain the contribution of Joseph Juran towards quality management.
4. What is meant by Quality Circle? What are the significant characteristics and features of
Quality circle?
5. Describe the contribution of Genichi Taguchi towards Quality management.
6. Write brief note on “Business process re-engineering”
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Mention some of the quality Gurus and their contributions
2. Define the term ‘quality’. Write a note on evolution of Quality.
3. Describe Dr. Edwards Deming’s “Fourteen points” of Quality management
4. Describe the contribution of Kaoru Ishikawa on quality management
5. Write short notes on ‘5S’ principles.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?
May 2012
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain “four absolutes of Quality” given by Philip Crosby’s
2. What is meant by PDCA Cycle? Explain.
3. Explain the contribution of Joseph Juran towards quality management.
4. What is meant by Quality Circle? What are the significant characteristics and features of
Quality circle?
5. Describe the contribution of Genichi Taguchi towards Quality management.
6. Write brief note on “Business process re-engineering”
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