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Wednesday 11 July 2012

Master of Business Administration - Semester 3 : For answers contact us at assignmentssolution@gmail.com


Spring 2012

 Master of Business Administration - Semester 3
MB 0050: “Research Methodology”
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. How is a research problem formulated?
2. What are the characteristics of good research design?
3. How case study method is useful to Business Research?
4. Distinguish between Schedules and questionnaires.

5. What are the contents of research reports?
6. Write short notes on the following:
                a. Median
                b. Standard Deviation


Spring 2012


Master of Business Administration - Semester 3
MB 0050: “Research Methodology”
(4 credits)
(Book ID: B1206)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is the significance of research in social and business sciences?
2. What is the meaning of hypothesis? Discuss the types of hypothesis.
3. Explain the sampling process
4. Distinguish between Schedules and Questionnaires.
5. What are the problems encountered in the interview?
6. Write short notes on the following:
                a. Dispersion
                b. Mathematical averages


Spring 2012


Master of Business Administration - Semester 3
MB 0051: “Legal Aspects of Business
(4 credits)
(Book ID: B1207)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
                1. “All agreements are not contracts, but all contracts are agreements”. Comment.
                2. What are the essentials of a contract of sale under the sale of Goods Act, 1930?
                3. Describe the main features of Consumer Protection Act 1986.
                4. What are the duties and powers of an ‘authorised person’ under FEMA, 1999?
                5. What do you mean by Memorandum of Association? What does it contain?
                6. Write a note on the following:
                a. Copy Right Act
                b. Pledge


Spring 2012


Master of Business Administration - Semester 3
MB 0051: “Legal Aspects of Business
(4 credits)
(Book ID: B1207)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1) “Freedom to contract is a myth or an illusion”. Discuss
2) Distinguish between a contract of guarantee and a contract of indemnity.
3) What is Partnership? Briefly state special features of a partnership on the basis of which its existence can be determined under the Indian Partnership Act?
4) Distinguish between condition and warranty. State the circumstance under which a condition can be waived and treated as a warranty.
5) “A cheque is a bill of exchange drawn on a banker”. Comment.
6) Write short note on
a. Digital signature
b. Prospectus


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0010 – Manpower Planning and Resourcing - 4 Credits
(Book ID: B1228)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the steps involved in manpower planning?
Q2.
Describe the different types of selection interviews.
Q3.
How does Human Resource Accounting help the organization in its effort for development of employees?
Q4.
Distinguish between internal and external sources of recruitment.
Q5.
Explain the different levels of talent engagement.
Q6.
Mr. Aravind works at K&D Company. Recently two fellow team members were shifted to another team and their work was handed over to him. This affected his performance and also left him dissatisfied. Finally, he forwarded his resignation letter to the HR Department. The HR Manager decided to conduct an exit interview with Mr. Aravind. What questions do you think that the HR manager would want to ask Mr.Aravind?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0010 – Manpower Planning and Resourcing - 4 Credits
(Book ID: B1228)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Describe the major approaches of talent development.
Q2.
What are the benefits of manpower demand forecasting?
Q3.
Describe knowledge management.
Q4.
What are the major hindrances that one encounters while carrying out manpower planning?
Q5.
What benefits does an organization get out by setting up an academy?
Q6.
Ms. Lalita Singh has joined Triumphant India Private Limited. As an HR Manager, how would you prepare an induction programme for her?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0011 –Management and Organizational Development - 4 Credits
(Book ID: B1229)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What is the role of power and politics in the practice of OD?
Q2.
What are the major types of changes in an organization?
Q3.
What are the five different types of OD practitioner styles?
Q4.
Explain the life cycle of resistance to organizational change in detail.
Q5.
What are the three levels of work groups?
Q6.
Suppose you are an OD practitioner. What are the challenges that you have be prepared for while carrying out organization development?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0011 –Management and Organizational Development - 4 Credits
(Book ID: B1229)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the characteristics of organizational development?
Q2.
Explain team building interventions.
Q3.
What are the goals of sensitivity training?
Q4.
Distinguish between management and administration.
Q5.
State the characteristics of organizational culture.
Q6.
Suppose a steel industry wants to form a Quality Circle. What would be the criteria that you would set to form it? What are the benefits that you see in forming a quality circle?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0012 –Employee Relations Management - 4 Credits
(Book ID: B1230)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the benefits that an organization enjoys by implementing employee participation?
Q2.
Describe the different systems in an organisation that use Employee Relation Management tools.
Q3.
What are the reasons for maintaining good industrial relations in an organization?
Q4.
How are trade unions classified?
Q5.
What are the four strategy levels in an organization?
Q6.
Suppose you are the HR Manager of a software company that is facing severe financial loss due to recession. What action would you take to keep your employees positive and motivated?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0012 –Employee Relations Management - 4 Credits
(Book ID: B1230)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Every organisation faces disciplinary problems from employees. Explain the major types of disciplinary problems faced in organisations.
Q2.
Explain the challenges that international employees encounter.
Q3.
What are the different leadership styles that are adopted by managers as per the Managerial Grid Model?
Q4.
What are the components of a Human Resource Information System?
Q5.
What are the provisions of the Factories Act 1948 that ensure social security measures of workmen in a factory?
Q6.
Imagine yourself as the HR Manager of a steel company and you find that for members of the production team in your organisation are in conflict and this has affected the productivity of the team. What steps will you take to resolve the conflict and improve the team productivity?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the main objectives of Human Resource Planning?
Q2.
What are the trends in HR audit seen in Indian scenario?
Q3.
Write a short note on employee orientation programme.
Q4.
Explain the different types of competencies with examples.
Q5.
What are the reasons for implementing the human resource scorecard?
Q6.
Elaborate on the need for Human Resource Audit.


Spring / February 2012


Master of Business Administration- MBA Semester 3
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Explain the linkages between HR Audit and business functions.
Q2.
Write a short note on focus groups.
Q3.
Explain the audit of human resource function.
Q4.
What are the components of human resource development audit?
Q5.
Explain how audit of training is conducted.
Q6.
Elaborate on the different aspects work place policies and practices to be considered by the employers.


Spring 2012


Master of Business Administration - MBA Semester 3
PM0010 - Introduction to Project Management
(4 credits)
(Book ID: B1236)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Define the term ‘project’. What are the characteristics of a project?
Q2. What are the challenges faced by a project manager?
Q3. What are the roles and responsibilities of a Project Manager?
Q4. Describe the concept of BCG matrix.
Q5. What is SWOT analysis? Describe the significance of conducting SWOT analysis.
Q6. Write brief note on project cost analysis.

Spring 2012


Master of Business Administration - MBA Semester 3
PM0010 - Introduction to Project Management
(4 credits)
(Book ID: B1236)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Describe the role of Strategy in Project Management.
Q2. What is feasibility study on project? Explain.
Q3. Explain how financial analysis of projects is conducted.
Q4. What is Work Breakdown Structure? Explain in detail.
Q5. What is project quality management? List the Quality control tools.
Q6. Write short notes on Project Risk Management.

Spring 2012


Master of Business Administration - MBA Semester 3
PM0011 - Project planning and scheduling
(4 credits)
(Book ID: B1237)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the importance of planning for projects.
Q2. Describe the knowledge areas in project management.
Q3. What is work breakdown structure? Explain.
Q4. What is meant by project cost management? Explain.
Q5. What is PERT? Explain in detail.
Q6. What is meant by Critical Path Method (CPM)? Explain.

Spring 2012


Master of Business Administration - MBA Semester 3
PM0011 - Project planning and scheduling
(4 credits)
(Book ID: B1237)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the factors influencing the projects?
Q2. Describe Linear Programming Formulation.
Q3. What is the purpose of project evaluation?
Q4. What do you mean by project schedules? How do you build project schedules?
Q5. Describe project value analysis in detail.
Q6. What are the advantages of critical path analysis?

Spring 2012


Master of Business Administration-MBA Semester 3
Project Management – PM0012 - 4 Credits
(Book ID: 1238)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Describe the types of tools and techniques used in cost management
Q.2 Describe various types of financial risks.
Q.3 If there is an initial investment of rupees 2000 and 3 years of positive cash flow of rupees 700 each. The discount rate is 10%. What is the present value of each cash flow?
Year
Cash Flow
Y1
2000
Y2
700
Y3
700
Y4
700

Q.4 What is credit risk appraisal? Explain the 5C’s of credit analysis
Q.5 Classify projects based on the ways they influence investment decision process.
Q.6 List the advantages and disadvantage of project finance.

Spring 2012


Master of Business Administration-MBA Semester 3
Project Management – PM0012 - 4 Credits
(Book ID: 1238)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain Break-even analysis?
Q.2 Write short note on:
a. Payback period
b. Discounted cash flow
Q.3 List the various criterions to be considered before identifying a project for investment.
Q.4. A firm’s market value of liability is 400 Rs. And the market value of equity is 600Rs. Cost of liability is 7% and corporate tax 30% & cost of equity is 15%. What will be the weighted average cost of capital?
Q.5 Explain & compare Finance & Budget concept.
Q.6 Total cost of project is 250,000Cr. Expected return of project amount is 42,000 Cr. What is the shortest payback period?

Spring / February 2012


Master of Business Administration- MBA Semester 3
PM0013 –Managing HR in Projects - 4 Credits
(Book ID: B1239)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the different types of people management skills required for a Project Manager?
Q2.
Explain the four learning styles developed by David Kolb.
Q3.
What are the different roles that a Project manager has to take in handling conflicts?
Q4.
What are the key aspects that a Project Manager has to keep in mind to promote effective performance while managing a virtual team?
Q5.
Write a short note on distributing information to team members for managing communication.
Q6.
Suppose you are the Project Manager in an IT company. What are the challenges that you would face while developing a communication plan?


Spring / February 2012


Master of Business Administration- MBA Semester 3
PM0013 –Managing HR in Projects - 4 Credits
(Book ID: B1239)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Explain Responsibility Assignment Matrix.
Q2.
Explain the relevance of HRM in Project Management.
Q3.
Wrtie a short note on effective Project Management Information System (PMIS).
Q4.
What are the six phases of business knowledge areas that a project manager has to possess?
Q5.
List the major steps involved in stakeholder analysis.
Q6.
Ms. Shanta is the Team Manager in an IT company, managing ten team members. She finds that there are frequent conflicts in the team. What are the different conflict resolution styles that the team can adopt to resolve conflicts?


Spring 2012


Master of Business Administration - Semester 3
MA 0036: “Financial System and Commercial Banking”
(4 credits)
(Book ID: B1202)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the components of financial market.
2. Write a note on the emerging trends in financial services?
3. What are the key functions of RBI?
4. What do you understand by financial innovation in commercial banks?
5. Write a note on CAMELS rating.
6. Write a note on the following:
                a. Equity shares
                b. Preference shares
                c. Debentures


Spring 2012


Master of Business Administration - Semester 3
MA 0036: “Financial System and Commercial Banking”
(4 credits)
(Book ID: B1202)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define financial institutions. What are the different types of financial institutions?
2. Explain Merchant banking? What are the key services provided by merchant banksrs?
3. What are the key reforms in Cooperative credit?
4. What are the duties and rights of banker?
5. Explain the global developments in banking technology.
6. Write short notes on the following
                a. Leasing
                b. Hire purchase
                c. Venture capital financing


Spring 2012


Master of Business Administration - Semester 3
MA 0037: “Banking Related Laws and Practices”
(4 credits)
(Book ID: B1203)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Narrate the three phases of nationalisation of banks in India
2. What were the salient features of Banking Companies Act, 1970/1980?
3. Highlight the main provisions of SARFAESI?
4. Describe the relation between banker and customer.
5. Name different types of deposit accounts. How do they operate?
6. Write short notes on the following:
                a. SWIFT
                b. FEMA


Spring 2012


Master of Business Administration - Semester 3
MA 0037: “Banking Related Laws and Practices”
(4 credits)
(Book ID: B1203)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Discuss the importance of commercial banks in India.
2. Explain the significance of regulation and supervision of development banking institutions.
3. List some benefits of Banking Ombudsman.
4. What are the different types of borrowers?
5. Discuss the concept of core banking. How is it helpful?
6. Write short notes on the following:
                a. DIGC
                b. NHB


Spring 2012


Master of Business Administration - Semester 3
MA 0038: “Banking Operations”
(4 credits)
(Book ID: B1204)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain in brief the primary and agency functions of banks.
2. Explain Asset liability management
3. Define bank marketing. How to formulate the marketing mix in bank products?
4. Define the procedure for liscensing for foreign banks in India
5. Explain the different categories of SMEs.

6. Write short notes on the following:
                a. BPRL
                b. Letter of Credit


Spring 2012


Master of Business Administration - Semester 3
MA 0038: “Banking Operations”
(4 credits)
(Book ID: B1204)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define CAMELS rating
2. Explain the term investment management.
3. Explain the pricing of commercial loans and consumer products
4. Define credit policy. What is the need of credit policy for a bank.
5. What are the operational risk management tools?
6. Write short notes on the following:
a. CRR
b. SLR


Spring 2012


Master of Business Administration - Semester 3
MA 0039: “Retail Banking”
(4 credits)
(Book ID: B1205)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the differences between retail banking, private banking and priority banking?
2. State the reasons for upswing in retail banking.
3. How many types of loans and advances does a bank offers?
4. What is marketing of services?
5. What is disaster recovery management for the banks?
6. Write short notes on the following:
a. Credit risk
b. Personal banking


Spring 2012


Master of Business Administration - Semester 3
MA 0039: “Retail Banking”
(4 credits)
(Book ID: B1205)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is retail Banking?
2. What is the significance of customer service in retail banking?
3. How do retail banks implement their promotions and schemes of the products?
4. What is the concept of Personal banking?
5. What are the recent trends in the retail banking sector?
6. Write short notes on the following:
a. Credit card
b. Smart card


Spring 2012


Master of Business Administration - MBA Semester 3
OM0010 – Operations Management
(4 credits)
(Book ID: B1232)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by Operations management? What are the challenges in operations management?
Q2. What is meant by productivity? Explain
Q3. Explain economies of scale and economies of scope.
Q4. What are the factors affecting location decisions?
Q5. What is forecasting? Explain its importance.
Q6. Write short notes on workforce management.

Spring 2012


Master of Business Administration - MBA Semester 3
OM0010 – Operations Management
(4 credits)
(Book ID: B1232)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by break-even analysis? Explain in detail.
Q2. Describe forecasting techniques based on time-series.
Q3. Explain the importance of material handling.
Q4. What is meant by lean operations? What are the seven forms of waste?
Q5. Describe the quality control tools.
Q6. Write short notes on Statistical Quality Control.

Spring 2012


Master of Business Administration - MBA Semester 3
OM0011 – Enterprise Resource Planning
(4 credits)
(Book ID: B1233)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is Enterprise Resource Planning (ERP)? What are the advantages of ERP?
Q2. What is business modeling? Explain.
Q3. Write short notes on ERP tools and softwares.
Q4. Describe Materials Requirement Planning (MRP).
Q5. Briefly explain the features of ERP – Purchase module.
Q6. What are the benefits and limitations of ERP Inventory Management?

Spring 2012


Master of Business Administration - MBA Semester 3
OM0011 – Enterprise Resource Planning
(4 credits)
(Book ID: B1233)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write short notes on the following modules of an ERP package:
(a) finance and
(b) manufacturing.
Q2. Explain the benefits of ERP – Purchase module.
Q3. What is ERP Inventory management? Explain.
Q4. Describe the role of ERP in Human Resources.
Q5. What are the steps in ERP Implementation?
Q6. Explain the roles of ERP vendors and ERP consultants.

Spring 2012


Master of Business Administration - MBA Semester 3
OM0012 – Supply Chain Management
(4 credits)
(Book ID: B1234)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by Supply chain? What are the benefits of Supply chain management (SCM)?
Q2. Define the term logistics. What are the elements of logistics?
Q3. Explain the concept of integration in SCM with examples.
Q4. Write brief note on partnership in SCM.
Q5. What is collaborative planning in SCM? Explain.
Q6. Explain the importance of Customer Relationship Management (CRM).

Spring 2012


Master of Business Administration - MBA Semester 3
OM0012 – Supply Chain Management
(4 credits)
(Book ID: B1234)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the obstacles in Supply Chain co-ordination?
Q2. What is meant by procurement? Explain the procurement process.
Q3. Write brief note on assessment of Supply Chain Management
Q4. Describe how e-business is impacting Supply chain.
Q5. Briefly explain the role of marketing in Supply chain.
Q6. Describe the importance of IT in Supply Chain Management.

Spring 2012


Master of Business Administration - MBA Semester 3
OM0013 - Advanced Production and Operations Management
(4 credits)
(Book ID: B1235)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the three levels of strategies in an organisation? Explain.
Q2. Describe Porter’s Five Forces model of competition
Q3. Define benchmarking? What are the types of benchmarking?
Q4. Describe the concept of Automated Flow Lines.
Q5. Write brief note on Constraint Management.
Q6. What are the factors affecting Process Design?

Spring 2012


Master of Business Administration - MBA Semester 3
OM0013 - Advanced Production and Operations Management
(4 credits)
(Book ID: B1235)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by product layout? Explain.
Q2. What is new product development? Explain.
Q3. Write brief note on Material Requirements Planning.
Q4. Describe waiting line models.
Q5. Define “Just-In-Time” (JIT). What are the key elements of JIT?
Q6. What is Toyota Production System? Explain the pillars of Toyota Production System.

Spring 2012


Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the dimensions of Quality?
2. Write a brief note on the concept of Total Quality Management.
3. Explain “quality economic approach” and “quality environmental approach”.
4. Explain the importance of customer satisfaction with an example. How do you measure customer satisfaction?
5. Explain Kaizen Approach to Problem Solving, with an example.
6. What is “Cost of Quality”? Differentiate between external failure cost and internal failure cost.


Spring 2012


Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Differentiate between Quality control and Quality assurance.
2. What is Customer relationship management? Explain.
3. What is meant by Quality Audit? Explain the importance of Quality Audit.
4. Write a note on the ISO 9000 series of Quality Standards and Malcolm Baldrige Criteria for Business Performance Excellence.
5. Describe the various tasks which help to build a healthy association and partnership with the suppliers.
6. Assume that you are a Quality manager in a large manufacturing company and you are thinking of implementing TQM in your Company. What are the various barriers you may face for such initiative? List out such barriers to Quality. How do you plan to overcome such barriers?


Spring 2012


Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on evolution of Quality.
2. Describe “14 points” of Quality management given by Dr. Edwards Deming.
3. Write a note on the following:
                a. Cause and effect diagram
                b. Control charts
4. Describe the Philip Crosby’s “four absolutes of Quality”
5. What is meant by Quality Circle? What are the significant characteristics and features of Quality circle?
6. Describe the contribution of Genichi Taguchi towards Quality management.


Spring 2012


Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Describe briefly the ‘5S’ principles.
2. What is meant by PDCA Cycle? Explain its importance.
3. What is meant by “Design of experiments”? What are the salient features of Design of experiments?
4. Describe the concept of “poka-yoke”.
5. Describe the eight pillars of Total Productive Maintenance.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?


Spring 2012


Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
(4 credits)
(Book ID: B1242)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on the following:
                a. Pareto chart
                b. Scatter diagram

2. Describe briefly the Cause and Effect Diagram with example.

3. What are the causes of variation in a process? Differentiate between ‘accuracy’ and ‘precision’?

4. What is a Control chart? Describe the structure and construction of control chart.

5. What is hypothesis testing? Explain type 1 and type 2 error.

6. The following numbers indicates the number of defectives in 20 samples containing 2000 items:

425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193, 280, 389, 326
Calculate the values for central line and control limits for P chart and construct the control chart.

Spring 2012


Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
(4 credits)
(Book ID: B1242)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the concept of process with an example. Write a brief note on SIPOC.

2. Differentiate between process capability and process stability. Mention some of the major uses of process capability analysis.

3. What is meant by acceptance sampling? Explain the various quality indices for acceptance sampling plan.

4. Define process capability index. Differentiate between Cp and Cpk index.

5. What is Normal distribution? What are the properties of Normal distribution?

6. Describe the change concepts to improve a process.


Spring 2012


Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What is Quality Management System? What are its benefits?
2. Describe the various methods for gathering information.
3. Define ‘Voice of Customer’? How do you capture ‘voice of customer’?
4. Define the term ‘reliability’. What is its relevance in Quality?
5. Write brief note on “Quality loss function”.
6. What is FMEA? Write a brief note on Risk Priority Number.


Spring 2012


Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define “Quality Function Deployment (QFD)”? What are the features of QFD?
2. When do you use Quality Control Charts? What are the types of Control charts?
3. Write a brief note on the following:
                a. Affinity diagram
                b. Tree diagram
4. What is a process? Explain the concept of process mapping with an example.
5. Write brief note on Business Process Re-engineering
6. What is “business excellence”? Describe Baldrige performance excellence model.
Spring 2012


Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the healthcare delivery system in India.

2. Which are the main steps in planning and management of health care?

3. What would you state about the current scenario of Health Status in India?

4. How investigation of an epidemic is helpful in treatment and prevention of a disease?

5. Explain the mortality profile of India.

6. Discuss the significance and achievements of the National Programs on communicable diseases


Spring 2012


Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Why national health program on maternal and child health is necessary?

2. What do you mean by behavioural health? Why is behavioural health important in community?

3. Name occupational diseases most prevalent in work places and their prevention methods.

4. What are the steps in disaster management planning and implementation?

5. Explain the meaning and concept of health Insurance.

6. What are International Health Regulations and why are they important?


Spring 2012


Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Classify hospitals based on objectives, ownership and size.

2. What are the managerial skills to be possessed by a health services manager?

3. Write a note on components of patient care areas.

4. Outline the planning considerations required in setting up an accident and emergency department. Add a note on its importance.

5. Write in brief on the design considerations of the intensive care unit.

6. Enumerate the various activities of the central billing department.


Spring 2012


Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Enumerate the policies and procedures adopted in a medical records department. Add a note on its importance.

2. Write in brief note on the laboratory services.

3. Enumerate the functions of the dietary department. Add a note on its importance.

4. Explain the importance of housekeeping services in the hospital.

5. Why is quality the most important principle of material management?

6. What can material manager do as to management of life-saving drugs?


Spring 2012


Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 1 (Marks 60)
Q.1.Discuss the various functions performed by Health information professional [10 Marks]
Q.2. Write short notes on Goals of HMIS [10marks]
Q.3. Discuss the functions of radiology department [10 Marks]
Q.4. Mr. Lokesh after completing his MBA HCS course, got job
as a health information officer in Medical trust hospital in Ernakulum, Kerala.
[10 marks]
(a) Who will report to him?
(b) What all will be his duties/responsibilities
(c) Prepare a chart of organization of Health Information Department by staff.

Q5.Write short notes on role of nurses in system development Life Cycle [10 marks]
Q6. Explain and describe [10 marks]
(a) CBHI
(b) SRS


Winter/November 2011


Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 2 (Marks 60)
Q. 1. Explain E- health. [10 Marks]
Q.2. Discuss the process of Medical audit with a diagram [10 Marks]
Q.3. Describe the various benefits of PACS [10 Marks]
Q.4. what are the steps involved Risk management process. Explain all the steps [10 Marks]
Q.5.Kirloskar hospital in Nasik, Maharashtra is a 200 bedded hospital and it is getting difficult for them to keep all the medical records manually in hard copies so, the administrator suggested implementing EMR in their hospital. The management is not very sure about how to choose EMR. Write short notes on how to choose and install EMR [10 marks]
Q6. Explain the significance of Clinical Information system [10 marks]

Spring / February 2012


Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Elucidate upon the significance of financial information in the field of Decision-making in healthcare organisation.
Q2. Direct payments bring a range of tangible benefits. Discuss.
Q3. Explain the various steps involved in the process of joint products costing.
Q4. Explain the meaning of tax. What are the different methods of managing taxes?
Q5. “Uncertainty makes it difficult for a financial manager to predict the company’s requirements for short-term funds”. Discuss. What steps can the financial manager take to minimize the resulting risks to the company?
Q6. Explain the budgeting process for healthcare services.


Spring / February 2012


Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of economics and economists in healthcare.
Q2. Explain different methods of evaluation of healthcare services.
Q3. Why is the private healthcare sector an attractive destination for investors? What are the ways to invest in this sector?
Q4. Discuss the method of price determination under oligopoly.
Q5. What are the things that should be kept in mind before and while conducting an economic evaluation of healthcare services? Discuss in brief.
Q6. What do you mean by healthcare planning? What issues are highlighted in healthcare planning in India?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0010 – Security Analysis and Portfolio Management - 4 Credits
(Book ID: B1208)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Frame the investment process for a person of your age group.
Q2.
Perform an economy analysis on Indian economy in the current situation.
Q3.
Show how duration of a bond is calculated and how is it used.
Q4.
Compare Arbitrage pricing theory with the Capital asset pricing model.
Q5.
As an investor how would you select an equity mutual fund scheme?
Q6.
Study the performance of any emerging market of your choice.


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0010 – Security Analysis and Portfolio Management - 4 Credits
(Book ID: B1208)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
From the website of BSE India, explain how the BSE Sensex is calculated.
Q2.
XYZ Company’s current stock price is Rs.36 and its last dividend was Rs.2.40 In view of company’s strong financial position and its consequent low risk, its required rate of return is only 12%. Its dividend are expected to grow at a constant rate ‘g’ in the future, and if Ke is expected to remain at 12%, what is XYZ’s expected stock price 5 years from now?
Hint: Present value of expected price at the end of 5th year = 36.02
Q3.
Why do investors invest in portfolio of securities and not in individual securities?
Q4.
Discuss the limitations of Markowitz model.
Q5.
Explain the use of Regression Equation for the measurement of return on an individual stock.
Q6.
What are the different options and value added services available to the investors?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0011 – Mergers and Acquisitions - 4 Credits
(Book ID: B1209)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the cultural aspects involved in a merger? Give sufficient examples.
Q2.
Study a recent merger that you have read about and discuss the synergies that resulted from the merger.
Q3.
What are the basic steps in strategic planning for a merger?
Q4.
List out the defense strategies in the face of a hostile takeover bid.
Q5.
Take a cross border acquisition by an Indian company and critically evaluate.
Q6.
Choose any firm of your choice and identify suitable acquisition opportunity and give reasons for the same.


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0011 – Mergers and Acquisitions - 4 Credits
(Book ID: B1209)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Discuss the factors in post-merger integration process.
Q2.
What are the legal compliance issues a company has to adhere to in case of a merger? Explain through an example.
Q3.
What is the basis for valuation of a target company?
Q4.
Consider the following balance sheets of AA Ltd. and BB Ltd. as on 31st March 200X.
(Rs in lakhs)
Liabilities AA Ltd. BB Ltd. Assets AA Ltd. BBLtd.
Share Capital Fixed Assets
Equity Share of Rs 10 each 550 325 Land & Building 215 135
13% Preference Shares of
Rs 10 each – 60 Plant & Machinery 400 250
Reserves & Surplus Furniture 75 50
General Reserve 200 125 Investment 125 80
Development Allowance Reserve – 40 Current Assets, Loans &
Advance Inventories 250 225
Profit & Loss A/c 70 50
Secured Loan Sundry Debtors 85 50
14% Debentures 200 100 Cash & Bank balance 30 15
Unsecured Loan Advance Tax 35 30
Fixed Deposit 75 50
Current Liabilities & Provisions
Sundry Creditors 50 55
Bills Payable 30 –
Provision for Tax 40 30
1215 835 1215 835
AA Ltd. takes over BB Ltd. on the above date for a total consideration of Rs 450 lakhs to be discharged fully by the issue of equity shares of AA Ltd. The market price per share of AA Ltd. as on




Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0012 – Taxation Management - 4 Credits
(Book ID: B1210)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
What are the factors that are helpful for effective tax planning?
Q2.
Define the term tax holidays. What are the different tax incentives for new units established in Special Economic Zone (SEZ)?
Q3.
What are the key steps to calculate the tax liability of an individual?
Q4.
What are the tax provisions for assessment of firms?
Q5.
Detail death cum retirement gratuity under Sec 17(1)iii of IT Act. Is commutation of pension a viable option in terms of tax planning?
Q6.
What is meant by Full value of consideration? How short term capital gains and long term capital gains are computed using full value of consideration?


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0012 – Taxation Management - 4 Credits
(Book ID: B1210)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Describe, in brief, the provisions for set off and carry forward of losses.
Q2.
Compute the net wealth and wealth tax liability of R Ltd. as on 31-3-2011. The company is engaged in jewellery business-exports and domestic sales:







Factory buildings
 43,00,000
 Bank balance
 12,20,000
 Unaccounted cash balance
 6,50,000
 Silver ware
 94,00,000
 Gold ornaments
 96,00,000
 Motor cars
 15,00,000
 Guest house in London
 8,00,000
 
The company has taken a loan of Rs. 6,00,000 by mortgaging guest house and built the factory premises.
Hint: Net Wealth taxable Rs. 14,50,000; Wealth tax 14,500
Q3.
State the provisions relating to the computation of capital gains in the hands of shareholders of a company on a distribution of assets upon liquidation.
Q4.
Explain the different schemes of service tax planning.
Q5.
During the P.Y. 2010-11, the gross total income of Mr. X is Rs. 4, 00,000. During the P.Y. he pays the following premiums on Medi-claim insurance policy by cheque. Calculate the amount of tax benefit under Section 80 D.
(a) Mr. X 6,000
(b) Mrs. X 4,000
(c) Son (not dependent) 3,000
(d) Daughter (dependent) 2,000


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0013 – Internal Audit and Control - 4 Credits
(Book ID: B1211)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the use of Sampling technique in Internal Audit ( SA500)
Q2. Discuss, in brief, the advantages and limitations of auditing.
Q3. Discuss the main scope and objects of internal audit?
Q4. As a senior audit assistant of M/s. Asutosh Associates, you are in charge of internal audit team of M/s Rajesh Technologies involved in the manufacture of plastic tubes. From the information you obtained you find the company is facing liquidity problem for the last two years. You are required to prepare working paper indicating the internal audit problems you would expect to face and how you plan to overcome them.
Q5. Detail the specific problems of electronic data process relating to Internal control.
Q6. Explain the principal considerations in internal control on:
a. Purchases and creditors
b. Fixed assets


Spring / February 2012


Master of Business Administration- MBA Semester 3
MF0013 – Internal Audit and Control - 4 Credits
(Book ID: B1211)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Lehman Brothers Holding filed for Chapter 11 bankruptcy protection following the massive exodus of most of its clients, drastic losses in its stock and devaluation of its assets. In context with this case, examine internal control and risk assessment system.
Q2. Describe internal audit tests.
Q3. Explain the basic principles governing internal control.
Q4. Discuss the advantages and disadvantages of internal check.
Q5. Explain the appraisal of accounting system and related internal control.
Q6. Explain SAP-6 in brief.


Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0033 – Software Engineering - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer all the questions
Q1. Quality and reliability are related concepts but are fundamentally different in a number of ways. Discuss them.
Q2. Discuss the Objective & Principles Behind Software Testing.
Q3. Discuss the CMM 5 Levels for Software Process.
Q4. Discuss the Water Fall model for Software Development.
Q5. Explain the Advantages of Prototype Model, & Spiral Model in Contrast to Water Fall model.
Q6. Explain the COCOMO Model & Software Estimation Technique.

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0033 – Software Engineering - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer the Following ( 6 * 10 = 60 Marks )
Q1. Write a note on myths of Software.
Q2. Explain Version Control & Change Control.
Q3. Discuss the SCM Process.
Q4. Explain
i. Software doesn’t Wear Out.
ii. Software is engineered & not manufactured.

Q5.Explain the Different types of Software Measurement Techniques.
Q6.Write a Note on Spiral Model.

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0034 – Database Management System - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer all the questions
Q1. Differentiate between Traditional File System & Modern Database System? Describe the properties of Database & the Advantage of Database?
Q2. What is the disadvantage of sequential file organization? How do you overcome it? What are the advantages & disadvantages of Dynamic Hashing?
Q3. What is relationship type? Explain the difference among a relationship instance, relationship type & a relation set?
Q4. What is SQL? Discuss.
Q5. What is Normalization? Discuss various types of Normal Forms?
Q6. What do you mean by Shared Lock & Exclusive lock? Describe briefly two phase locking protocol?

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0034 – Database Management System - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer all the Questions
Q1. Define Data Model & discuss the categories of Data Models? What is the difference between logical data Independence & Physical Data Independence?
Q2. What is a B+Trees? Describe the structure of both internal and leaf nodes of a B+Tree?
Q3. Describe Projection operation, Set theoretic operation & join operation?
Q4. Discuss Multi Table Queries?
Q5. Discuss Transaction Processing Concept? 10.2 Describe properties of Transactions?
Q6. Describe the advantage of Distributed database? What is Client/server Model? Discuss briefly the security and Internet violation?

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0035 – Computer Network - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain all design issues for several layers in Computer. What is connection – oriented and connectionless service? [10 Marks]
Q.2 Discuss OSI Reference model. [10 Marks] Q.3 Describe different types of Data transmission modes. [10 Marks]
Q.4 Define Switching. What is the difference between circuit switching and Packet Switching? [10 Marks]
Q.5 Classify Guided medium (wired).Compare fiber optics and copper wire. [10 Marks]
Q.6 What are different types of satellites? [10 Marks]

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0035 – Computer Network - 4 Credits
Assignment - Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write down the features of Fast Ethernet and Gigabit Ethernet. [10 Marks]
Q.2 Differentiate the working between pure ALOHA and slotted ALOHA. [10 Marks]
Q.3 Write down distance vector algorithm. Explain path vector protocol. [10 Marks]
Q.4 State the working principle of TCP segment header and UDP header. [10 Marks]
Q.5 What is IP addressing? Discuss different classes of IP Addressing. [10 Marks]
Q.6 Define Cryptography. Discuss two cryptographic techniques. [10 Marks]

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0036 – Business Intelligence Tools - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Define the term business intelligence tools? Briefly explain how the data from one end gets transformed into information at the other end? [10 Marks]
Q. 2 what do you mean by data ware house? What are the major concepts and terminology used in the study of data warehouse? [10 Marks]
Q.3 what are the data modeling techniques used in data warehousing environment? [10 Marks]
Q.4 Discuss the categories in which data is divided before structuring it into data ware house? [10 Marks]
Q.5 Discuss the purpose of executive information system in an organization? [10 Marks]
Q.6 Discuss the challenges involved in data integration and coordination process? [10 Marks]

Feb/Spring 2012


Master of Business Administration - MBA Semester III
MI0036 – Business Intelligence Tools - 4 Credits
Assignment - Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain business development life cycle in detail? [10 Marks]
Q.2 Discuss the various components of data warehouse? [10 Marks]
Q.3 Discuss data extraction process? What are the various methods being used for data extraction? [10 Marks]
Q.4 Discuss the needs of developing OLAP tools in details? [10 Marks]
Q.5 what do you understand by the term statistical analysis? Discuss the most important statistical techniques? [10 Marks]
Q.6 what are the methods for determining the executive needs? [10 Marks]

Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0010 – Sales Distribution And Supply Chain Management
(4 credits)
(Book ID: B1220)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe the role of distribution channel. List the factors in the selection of distribution channel.
2. Compare and contrast the various types of sales organization structures.

3. Describe the term “physical distribution management”. Discuss various components of physical distribution management.

4. Describe the motivational factors used to motivate sales team.
5. Critically analyse the role of employment agencies and internal transferring.

6. List the roles and responsibilities of a sales manager.


Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0010 – Sales Distribution And Supply Chain Management
(4 credits)
(Book ID: B1220)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is brand sponsorship? Explain how organizations maintain their sponsorship positions
2. Explain the different factors affecting cost of a warehouse. List the various types of warehouses and their uses

3. List the various modes of transportation available in India. List the advantages and disadvantages.

4. Define the term” logistical operations”. List the major components of logistical operations

5. Write a note on brand equity.

6. Describe the various types of retailers and briefly explain the concept of wholesaling.


Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0011 – Consumer Behaviour
(4 credits)
(Book ID: B1221)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Why is it important to consider the behaviour of consumers while deciding on the marketing mix of the company? Elaborate with suitable examples.
2. List the different roles that a consumer plays while making a purchase decision.

3. Distinguish between differentiated, undifferentiated and concentrated marketing. Explain the concept with the help of suitable examples.

4. Explain the different Positioning approaches used by the companies Give examples.
5. Briefly explain the four personality types as identified by Carl Jung
6 Explain the concept of ideal and actual self. Give suitable examples..


Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0011 – Consumer Behaviour
(4 credits)
(Book ID: B1221)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. List the important factors that influence consumer perceptions
2. List the differences between absolute threshold and differential threshold. Discuss the implications of Weber’s Law.

3. Recommend any three marketing situations where the principle of grouping can be used with advantage.

4. Define the term “attitudes”. Discuss three component models of attitudes

5. Discuss the application of multi-attribute model in changing consumer attitudes.

6. Discuss the different types of innovations with examples. Explain the role of communication and culture in diffusion of innovation.


Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0012 – Retail Marketing
(4 credits)
(Book ID: B1222)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. List the different stages involved in retail environment analysis.
2. Briefly explain GAP model of service quality

3. Explain the various types of retail store locations. List their pros and cons

4. List the factors that influence retail store image. Discuss the elements of an interior store design
5. Write short note on visual merchandising.
6 Briefly discuss the strategic retail planning process in.


Spring 2012 (February 2012)


Master of Business Administration- MBA Semester 3
MK0012 – Retail Marketing
(4 credits)
(Book ID: B1222)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define the term positioning. Discuss various positioning approaches
2. Write a short note on- psychographic segmentation.

3. Briefly describe the criteria for effective segmentation.

4. How and when can demographic and benefit segmentation be used to maximum efficiency?

5. Briefly discuss the channel strategies adopted by the retailers.

6. Differentiate between relationship marketing and transactional marketing

7. Discuss the components of CRM


Spring 2012 (February 2012)


Master of Business Administration - MBA Semester 3
MK0013 – Market Research
(4 credits)
(Book ID: B1223)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the problems associated with marketing research.
2. Explain the role of Marketing research in “decision-making” process

3. Describe consumer research process in detail.

4. What is the importance of customer research?
5. Describe data-driven MDSS in detail.

6. List the functions of marketing information system.


Spring 2012 (February 2012)


Master of Business Administration - MBA Semester 3
MK0013 – Market Research
(4 credits)
(Book ID: B1223)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Describe the relation between research design and marketing decision process
2. List the factors that affect cost of a warehouse. Describe the various types of warehouses and their uses

3. Explain research process . Differentiate between Causal and Experimental design.

4. List the benefits and limitations of focus group interviews

5. Explain latest techniques of qualitative research..

6. Explain multidimensional scaling


Spring 2012


Master of Business Administration – MBA Semester 3
ML0010 – Warehousing and Supply Chain Management - 4 Credits
Book ID: B1224
Assignment Set - 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Define Supply Chain Management (SCM)? Explain its significance.
Q2. Define globalization. What are the driving forces of globalization?
Q3. Describe the following: (a) Inventory management and (b) Vendor management.
Q4. Discuss the role of logistics in Supply Chain.
Q5. What do you mean by asset management? Describe the importance of asset management in Supply chain.
Q6. What is assortment planning? Explain the need for assortment planning.

Spring 2012


Master of Business Administration – MBA Semester 3
ML0010 – Warehousing and Supply Chain Management - 4 Credits
Book ID: B1224
Assignment Set - 2
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain the role of supply chain in retail operations.
Q2. What is meant by category management? What are the advantages of category management to retailers?
Q3. Explain in detail the various aspects involved in assortment planning.
Q4. Discuss the pricing strategies in retail chains
Q5. What is warehouse management system? Explain its significance.
Q6. Describe the role of Information Technology in supply chain.

Spring 2012


Master of Business Administration – MBA Semester 3
ML0011 – Buying and Merchandising - 4 Credit
Book ID: B1482
Assignment Set – 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What are the objectives of retail merchandising?
Q2. Discuss the role of retail buyer.
Q3. Explain the various buying techniques.
Q4. What are the advantages and disadvantages of International Buying?
Q5. What is meant by wholesale buying? What are the advantages and disadvantages of wholesale buying?
Q6. Write brief note on consumer segmentation and consumer profiling.

Spring 2012


Master of Business Administration-MBA Semester 3
ML0011 – Buying and Merchandising - 4 Credits
Book ID: B1482
Assignment Set – 2
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is merchandising? Describe merchandiser’s roles.
Q2. ABC Merchandisers want to develop and present their product lines in unique ways that will help them outweigh their competitors. How can they do it? Will global sourcing will help?
Q3. What is meant by vendor negotiation? Explain in detail.
Q4. Write brief note on market segmentation.
Q5. What are the factors affecting pricing decision?
Q6. What is meant by category management? What are the benefits of category management?

Spring 2012


Master of Business Administration – MBA Semester 3
ML0012 –Store Operations- 4 Credits
Book ID: B1226
Assignment Set – 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain the importance of retail store.
Q2. Write a brief note on consumer protection act.
Q3. What are the different types of retail stores?
Q4. What are the steps involved in strategic planning for retail store?
Q5. Write brief note on ‘retail budgeting’.
Q6. What tasks does a retailer have to carry out in inventory management? Assess the importance of various inventory levels.

Spring 2012


Master of Business Administration – MBA Semester 3
ML0012 –Store Operations- 4 Credits
Book ID: B1226
Assignment Set – 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What legal procedures are existing to handle customers in retail environment?
Q2. Describe the classification of retail stores based on owner ship.
Q3. Give the meaning and importance of inventory management in a retail store.
Q4. Explain the HR oriented functions in retail stores.
Q5. What is the importance of CRM in retail stores? Explain.
Q6. Give short notes on (i) ethics in retailing and (ii) retailers’ corporate social responsibilities.

Spring 2012


Master of Business Administration – MBA Semester 3
ML0013 – Retail IT Management - 4 Credits
Book ID: B1227
Assignment Set – 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain the need for IT in retail management?
Q2. How do security tags and deactivators help in managing retail activities?
Q3. What are the factors affecting IT in retail?
Q4. Describe various retail hardware equipments.
Q5. What are the advantages and disadvantages of e-commerce?
Q6. Explain the types of information systems.

Spring 2012


Master of Business Administration-MBA Semester 3
ML0013 – Retail IT Management - 4 Credits
Book ID: B1227
Assignment Set – 2
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is CCTV? Explain its importance in retail store.
Q2. Illustrate the hardware buying process in detail.
Q3. What are the advantages of database management?
Q4. Describe the types of computer networks.
Q5. What do you mean by Systems Vulnerability and Hazards? Explain
Q6. Write brief note on Compliance Management for IT in Retail.


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