KAZIAN GLOBAL SCHOOL OF BUSINESS MANAGEMENT
Marks: 80
Course: DBM
Note: Attempt all the Question
All the questions carry equal marks
Name: Pandey Abhishek Kumar Ref. No: KB-00113-10505
Subject: SAP Consultancy Management (Spz.)
_____________________________________________________________________________
1. Write a comprehensive note on SAP Net weaver & ECC? Marks-10
2. Each question carried 3 Marks:-
a.) How Does SRM’s tight integration with PLM benefit your SRM users?
b.) How does SAP CRM maximize your profitability?
c.) Does security restrict acess in Query reporting?
d.) What do you mean by year dependent in fiscal year variants?
e.) What are posting keys? State the purpose of defining posting keys?
f.) What are the Steps in consignment processing?
g.) What is SAP Net weaver’s Rapid installer?
h.) What is core value of SAP xApps?
i.) How does SAP KW support searching?
j.) How will be the Ticket process flow happens in a Production support project?
k.) What is document type, and what does it control? Examples.
l.) What is chart of account and how many charts of accounts can be assigned to a company
m.) What does Field status group assigned to a GL master record controls?
n.) How is case used in SAP?
3. In your own organization, research how many repositories or “ system of records’ of master data you
have. Are you a good candidate for SAP MDM? (Marks-8)
4. Define the term Variant? What does it mean to “protect’ a variant. Create two new variants for a
familiar report, and then re-execute the report using each of the variants. (Marks-10)
5. Case Study (Marks-20)
A Day in the Life of an SAP Manager: Providing User-Friendly Solutions.
After so many years (dozens of years should I say) in IT I am still surprised to notice how difficult are the
relationships between the users and the IT departments. Whatever technology, and how “high” this “tech” is
it is strange to see the same behaviors from IT people against this very-difficult-to-control population of
users.
Coming from IT with an Engineer degree in MIS in the early 70’s, I was already taught that there was
nothing more important than understanding the user’s need. And my teachers already warned us that we
should not be arrogant against users if they don’t understand what we say. Instead, we should try to really
understand what was the real goal and find a good way to solve it using the available technology.
And at that time we did not have all these software and hardware solutions of today.
After some years in projects, I found myself attracted by sales and marketing. For most of the cases, I was
selling tools (we call them solutions), that should help people already bothered by not very user-friendly
solutions.
And today I can still find in my day to day business the same reaction from IT about users and the same
grumblings from users against IT. And it is so identical whatever the country, France, Germany, USA, etc.
Plus ça change plus c’est la même chose, as we used to say (The more it changes, the more it’s the same).
I’d like to share with you the various situations where I found the same strange irrational reactions, in ITusers relationships.
These days, the tools we sell are there to facilitate and automate some day to day job for SAP user. A SAP
user is actually an employee of a, sometimes very large, company that has implemented (or is in the
process of implementing) this well known ERP called SAP R/3 (from the german company SAP AG.) to
process finance, sales, purchasing, production, personnel etc. data.
But, of course, that blog could be extended to all kinds of users of IT technology.
Yesterday I called one person from a large chemical company. He is located in France and looks for
solutions to ease this company SAP European users job.That includes ways for automating some uploads
and downloads between SAP and Excel.
So he downloaded a trial version of one of our tool some weeks ago. The question was mostly, “do we buy
your tool or do we buy a software built by our Spanish subs partner.
They look similar. I’ll let you know. ”When I called back some weeks later he was a bit embarrassed:
“Well, we got a decision from our US HQ that they will develop a specific ABAP program every time this
question arises.” He said.
“Don’t they believe a generic solution would be more efficient? Do they currently have all the people
available to timely respond to all users over the world having such needs?”, I replied.
“It looks they have enough people, and it may happen they are afraid to lose even a part of the
programming job”
Sure they have enough people!
Since they cannot provide a solution in less than 3 weeks for any need, most of the users will work by
themselves, manually when they have an urgent need, and never tell them what their real problem is.
At the end they will have two false impressions:
- one is that they do a good job since nobody is complaining
- second is that the users have no real need for some task simplifications
And the whole company loses thousands of days of productivity that could be used in more interesting
tasks.
Questions:-1. Comment on the relevance of this article in today's times. Cite an example to support your comments.
2. Write in not more than 500 words your ability to create wealth in the community/company you work in.
Wealth may not necessarily be in terms of money. It may refer to your ability to contribute to the wealth of
your organization. Write in the context of above article.
Marks: 80
Course: DBM
Note: Attempt all the Question
All the questions carry equal marks
Name: Pandey Abhishek Kumar Ref. No: KB-00113-10505
Subject: SAP Consultancy Management (Spz.)
_____________________________________________________________________________
1. Write a comprehensive note on SAP Net weaver & ECC? Marks-10
2. Each question carried 3 Marks:-
a.) How Does SRM’s tight integration with PLM benefit your SRM users?
b.) How does SAP CRM maximize your profitability?
c.) Does security restrict acess in Query reporting?
d.) What do you mean by year dependent in fiscal year variants?
e.) What are posting keys? State the purpose of defining posting keys?
f.) What are the Steps in consignment processing?
g.) What is SAP Net weaver’s Rapid installer?
h.) What is core value of SAP xApps?
i.) How does SAP KW support searching?
j.) How will be the Ticket process flow happens in a Production support project?
k.) What is document type, and what does it control? Examples.
l.) What is chart of account and how many charts of accounts can be assigned to a company
m.) What does Field status group assigned to a GL master record controls?
n.) How is case used in SAP?
3. In your own organization, research how many repositories or “ system of records’ of master data you
have. Are you a good candidate for SAP MDM? (Marks-8)
4. Define the term Variant? What does it mean to “protect’ a variant. Create two new variants for a
familiar report, and then re-execute the report using each of the variants. (Marks-10)
5. Case Study (Marks-20)
A Day in the Life of an SAP Manager: Providing User-Friendly Solutions.
After so many years (dozens of years should I say) in IT I am still surprised to notice how difficult are the
relationships between the users and the IT departments. Whatever technology, and how “high” this “tech” is
it is strange to see the same behaviors from IT people against this very-difficult-to-control population of
users.
Coming from IT with an Engineer degree in MIS in the early 70’s, I was already taught that there was
nothing more important than understanding the user’s need. And my teachers already warned us that we
should not be arrogant against users if they don’t understand what we say. Instead, we should try to really
understand what was the real goal and find a good way to solve it using the available technology.
And at that time we did not have all these software and hardware solutions of today.
After some years in projects, I found myself attracted by sales and marketing. For most of the cases, I was
selling tools (we call them solutions), that should help people already bothered by not very user-friendly
solutions.
And today I can still find in my day to day business the same reaction from IT about users and the same
grumblings from users against IT. And it is so identical whatever the country, France, Germany, USA, etc.
Plus ça change plus c’est la même chose, as we used to say (The more it changes, the more it’s the same).
I’d like to share with you the various situations where I found the same strange irrational reactions, in ITusers relationships.
These days, the tools we sell are there to facilitate and automate some day to day job for SAP user. A SAP
user is actually an employee of a, sometimes very large, company that has implemented (or is in the
process of implementing) this well known ERP called SAP R/3 (from the german company SAP AG.) to
process finance, sales, purchasing, production, personnel etc. data.
But, of course, that blog could be extended to all kinds of users of IT technology.
Yesterday I called one person from a large chemical company. He is located in France and looks for
solutions to ease this company SAP European users job.That includes ways for automating some uploads
and downloads between SAP and Excel.
So he downloaded a trial version of one of our tool some weeks ago. The question was mostly, “do we buy
your tool or do we buy a software built by our Spanish subs partner.
They look similar. I’ll let you know. ”When I called back some weeks later he was a bit embarrassed:
“Well, we got a decision from our US HQ that they will develop a specific ABAP program every time this
question arises.” He said.
“Don’t they believe a generic solution would be more efficient? Do they currently have all the people
available to timely respond to all users over the world having such needs?”, I replied.
“It looks they have enough people, and it may happen they are afraid to lose even a part of the
programming job”
Sure they have enough people!
Since they cannot provide a solution in less than 3 weeks for any need, most of the users will work by
themselves, manually when they have an urgent need, and never tell them what their real problem is.
At the end they will have two false impressions:
- one is that they do a good job since nobody is complaining
- second is that the users have no real need for some task simplifications
And the whole company loses thousands of days of productivity that could be used in more interesting
tasks.
Questions:-1. Comment on the relevance of this article in today's times. Cite an example to support your comments.
2. Write in not more than 500 words your ability to create wealth in the community/company you work in.
Wealth may not necessarily be in terms of money. It may refer to your ability to contribute to the wealth of
your organization. Write in the context of above article.
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