ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME OM 0015 – MAINTENANCE MANAGEMENT
BK ID B2008
CREDITS & MARKS 4 CREDITS AND 60 MARKS
Note –Answer all questions. Kindly note that answers for 10 marks questions should be approximately of
400 words. Each question is followed by evaluation scheme.
Q.No Criteria Marks Total Marks
1 Write short notes on the following:
a. Proactive Maintenance
b. Planned Maintenance Work Cycle
c. Maintenance organising schedule
d. Areas of Maintenance Practices
2.5
2.5
2.5
2.5
10
A a. Proactive Maintenance
b. Planned Maintenance Work Cycle
c. maintenance organising schedule
d. Areas of Maintenance Practices
2.5
2.5
2.5
2.5
10
2 What do you mean by Asset Strategy? Explain briefly Steps Involved in Developing an Asset
Strategy.
A Asset Strategy
Steps of developing an asset strategy.
3
7
10
3 Assume you are the head of the maintenance department in a manufacturing organisation.
You are assigned a responsibility of implementing a maintenance improvement program. What
components would you include in the maintenance improvement program?
A Maintenance improvement program
Components
3
7
10
4 What do you mean by Machine Quality? Which Aspects are to be Considered for Machine
Quality?
A Machine Quality 4 10
Aspects To be considered 6
5 Write short notes on the followinga. Zero based budgeting
b. Remote maintenance audit
c. Codification of spare parts
d. Maintenance Benchmarking
2.5
2.5
2.5
2.5
10
A a. Zero based budgeting
b. Remote maintenance audit
c. Codification of spare parts
d. Maintenance Benchmarking
2.5
2.5
2.5
2.5
10
6. Case Study: Condition Monitoring at XYZ Ltd.
XYZ Ltd. is one of the largest hydro-generating facilities in India. The organisation has been in
this business for the last 10 years. It covers a building area of 150000 square metres and the
plant area of 50000 square metres. To manage such large plant area, the organisation has
realised the need for high machine reliability and availability. For this, XYZ has decided to
implement a condition-based monitoring (CBM) program. To make the program successful, the
organisation formed a CBM team for the implementation of the program. The team acquired
knowledge about the current condition of each machine and equipment in the plant and identified
the following loopholes in the existing maintenance system:
? Present maintenance included only corrective and scheduled activities.
? Inspections were conducted less frequently (once in a year).
? The procedure followed for determining faults only contained visual inspection and gap
measurement.
? Measures to control contamination in oil were not present.
? There was no aggressive control of failure.
? Oil analysis was restricted to identifying haziness caused by high levels of moisture,
often past the danger point, or darkening due to advanced states of lubricant oxidation
and breakdown.
Moreover, there were significantly high manpower requirements and maintenance costs in the
organisation. There were frequent failures of hydraulic shuttle valves that make the unit in
operational. To repair and restore these valves, the repair crew had to perform recce of the site
(an hour each way), disassemble the valve, and repair it.
The CBM team, after acquiring the knowledge, has realised the opportunity to improve operating
conditions of the plant through condition monitoring. Under the guidance of the CBM team, the
following changes have been implemented in the XYZ’s plant:
? Full-time filtration systems including storage tanks, oil pumps, etc. are installed.
? Finer filtration methods are implemented to clean oil systems to tight tolerances.
? Condition monitoring techniques for oil analysis are implemented by defining lubricant
condition control, onsite monitoring of particle counts, viscosity, and moisture screening.
? Vibration analysis is also adopted to ensure proper alignment and balance of machines’
parts and detect abnormalities that may otherwise go unnoticed.
? For electrical system’s maintenance, thermography is used.
Discussion questions:
1. Which condition monitoring techniques have been used to improve plant maintenance at
XYZ?
2. Do you think that the implementation of condition monitoring techniques is the right
decision of XYZ? Justify your agreement/disagreement.
A Discussion questions:
1. Which condition monitoring techniques have been used to
improve plant maintenance at XYZ?
2. Do you think that the implementation of condition monitoring
techniques is the right decision of XYZ? Justify your
agreement/disagreement.
5
5
10
*A-Answer
Note –Please provide keywords, short answer, specific terms, specific examples and marks break - up
(wherever necessary)
***********
ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME OM 0016 – QUALITY MANAGEMENT
BK ID B2009
CREDIT AND MARKS 4 CREDITS AND 60 MARKS
Q.No Criteria Marks Total Marks
1 What do you mean by Dimensions of quality? Explain all key dimensions of quality proposed
by David Garvin.
A Meaning of Dimensions of quality
Key dimensions of quality proposed by David Garvin
2
8
10
2 Write short notes on the following
a. ISO 9001:2008
b. Optimal maintenance costs
c. Knowledge management strategy
d. Kanban
A a. ISO 9001:2008
b. Optimal maintenance costs
c. Knowledge management strategy
d. Kanban
2.5
2.5
2.5
2.5
10
3 Explain various phases for the development of Process-Oriented QMS (Quality Management
System).
A Defining key qualifications and Critical Success Factors
(CSFs)
Identifying the requirements of the process
Defining the criteria for individual processes
Creating value addition
2.5
2.5
2.5
2.5
10
4 Explain the concept of Change in terms of quality. Also describe Lewin’s Three-Stage Process
of Change.
A Concept of change in terms of quality 2.5 10
Three-Stage Process of Change 7.5
5 What do you mean by Quality Control? Explain the Process of Quality Control.
A Quality Control
Process of Quality Control
3
7
10
6 Briefly explain following Characteristics of Product Development.
a. Quality of the product
b. Cost of the product
c. Development time
d. Development cost
A a. Quality of the product
b. Cost of the product
c. Development time
d. Development cost
2.5
2.5
2.5
2.5
10
*A-Answer
Note –Answer all questions. Kindly note that answers for 10 marks questions should be approximately of
400 words. Each question is followed by evaluation scheme.
***********
ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME OM 0017 – ADVANCED PRODUCTION PLANNING AND
CONTROL
BK ID B2010
CREDIT AND MARKS 4CREDITS AND 60 MARKS
Note –Answer all questions. Kindly note that answers for 10 marks questions should be approximately of
400 words. Each question is followed by evaluation scheme.
Q.No Criteria Marks Total Marks
1 Explain Descriptive and Normative Theories of production planning and control.
A Descriptive Theory
Normative Theory
5
5
10
2 Explain the concept of Master Schedule. Also define Time Horizon of Master Schedule.
A Concept of Master Schedule
Time Horizon of Master Schedule
4
6
10
3 Write short notes on the followinga. Hybrid system
b. What-if stimulation
c. Turnkey or off-the-shelf solutions
d. Management by Objectives (MOB)
2.5
2.5
2.5
2.5
10
A a. Hybrid system
b. What-if stimulation
c. Turnkey or off-the-shelf solutions
d. Management by Objectives (MOB)
2.5
2.5
2.5
2.5
10
4 Define Production planning. Briefly explain various levels of Production Planning.
A Production planning
levels of Production Planning
4
6
10
5 Differentiate between Mass Production and Batch Production.
A Mass Production 5 10
Batch Production 5
6 Write short notes on the followinga. Benchmarking
b. Budgeting
c. Target Costing
d. Kaizen Costing
e. Cost Centre
2
2
2
2
2
10
A a. Benchmarking
b. Budgeting
c. Target Costing
d. Kaizen Costing
e. Cost Centre
2
2
2
2
2
10
*A-Answer
Note –Please provide keywords, short answer, specific terms, specific examples and marks break - up
(wherever necessary)
***********
ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER IV
SUBJECT CODE &
NAME
OM0018- TECHNOLOGY MANAGEMENT
BK ID B1979
CREDIT 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.No Questions Marks Total Marks
1 What do you mean by technology diffusion? How can you relate globalisation with
technology diffusion?
A ? Technology diffusion
? Relation between globalisation with technology
diffusion
5
5
10
2 Explain long-wave cycle. Point out its stages.
A ? long-wave cycle
? Stages
2
8
10
3 Write short notes onA ? Performance Assessment Methods
? Alliance Versus Rivalry
? Integrating Technology and Strategic Plans
? Value Creation
? Performance Assessment Methods
? Alliance Versus Rivalry:
2.5
2.5
10
? Integrating Technology and Strategic Plans:
? Value Creation
2.5
2.5
4 What is Strategic Planning? Define points covered in Strategic Planning Process.
A ? Strategic Planning
? Strategic Planning Process
5
5
10
5 Define technological change? Provide examples in support of your answer.
A ? Description of Technological Change
? Examples
6
4
10
6 Case Study: Radio Frequency Identification (RFID) at Walmart.
Walmart is an American multinational corporation that deals in the retail business
with large chains of discount stores and warehouse stores.
According to the Forbes Global 2000 list, it is the 18th largest public corporation in
the world. In the 1980s, when the whole world was fumbling with the idea of bar
coding, Walmart implemented it in reality. The company installed RFID readers at
several points such as at the back of the building, at the receiving docks, near the
garbage compactors, and between the backroom and the retail floor. The goods, which
are shipped to the stores with RFID tags, are recorded once at their arrival. Without
opening the packaging, they come to know what is inside it, just by waving the scanner
at the boxes. It is even possible to know the whereabouts of the goods, which reduces
loss during shipment. When goods are brought to the sales floor, the tags are read
again, and they are read finally in a box crusher.
The software records all the details related to the items sold and the number of cases
brought to the sales floor. Thus, it helps in generating information about the items that
exhaust in the shorter period from the shelves. A list of items is generated
automatically, which need to be taken away from the backroom to restock the store
shelves. Walmart has developed a handheld RFID reader to reduce the amount of time
spent at the backroom.
A retail link extranet has also been established with all the suppliers of Walmart to
share data from all RFID read points, so that within 30 minutes, suppliers come to
know about the movement and the location of their goods.
Walmart relies on this technology for managing inventory more effectively, reducing
errors at the time of data entry and lowering human labour cost at the distribution
centre.
RFID helps Walmart in the following ways:
? Conducting receipt and shipment of goods faster
? Tracking movement of inventory effectively
? Saving the shopper’s time
? Predicting the demand of a product
? Avoiding an out-of-stock situation
? Boosting sales
? Making the availability of the right product at the right time at the right place
or store
A few limitations of RFID are as follows:
? Sometimes the tags do not function properly.
? Accurate reading of rates on some items can be in doubt.
? Reading through liquid or metal creates problems.
? There is an increase in expenditure.
In spite of all the benefits of RFID, the customers of Walmart fear the possibility of
violating their privacy; however, Walmart tries that RFID tags do not collect any
additional data about customers.
“Sanford C. Bernstein & co., a New York investment research house, estimates that
Walmart could save nearly $8.4 billion per year when RFID is fully deployed
throughout its supply chain and in stores.” Thus, it is understandable why Walmart
focuses so aggressively on pursuing RFID technology.
A Questions:
1. With the help of the case study, explain why technology management is important
for an organisation.
2. What are the advantages and disadvantages of RFID? Relate to the context of
Walmart.
Questions:
1. With the help of the case study, explain why technology
management is important for an organisation.
2. What are the advantages and disadvantages of RFID?
Relate to the context of Walmart.
5
5
10
*A-Answer
