Semester 1 Examination Paper
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Human Resource Management
Section A: Objective Type (30 marks)
This section consists of Multiple Choices & Short Notes type questions
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple choices:
1) Name the program which makes supervisor more alert, as it is his responsibility to rate his Subordinates
1. Periodic appraisal
2. Yearly appraisal
3. Monthly appraisal
4. Weekly appraisal
2) The HRD programmes fail due
1. Crime factor
2. Social justice
3. Inflation
4. Poverty
3) Name the recruitment process which is said to be a costly affair
1. Internal
2. External
3. International
4. National
4) In resent times, which department and head of the same usually initiates the manpower plan.
1. Operation department
2. production department
3. H R department
4. Logistics department
………………………..
9) Which is not the method of performance appraisal ?
1. Straight ranking method
2. Grading method
3. Group Appraisal
4. Circle Method
10) MBO Means
1. Management by Operation
2. Management by Organization
3. Management by Objectives
4. All the above
Part Two:
Q. 1 Explain the importance of Career Planning in industry.
Q. 2 Explain the nature of Human Resource Development. Examine its scope and nature.
Q. 3 Discuss the various Methods of Performance Appraisals?
Q. 4 Explain On-Job and Off Job Training.
END OF SECTION A
Section B: Caselets (40 marks)
This section consists of Caselets.
Answer all the questions.
Each caselet carries 20 marks.
Detailed information should form the part of your answer (Word limit 200-250 words).
Caselet 1
India Tele Linkages (ITL) was one of the pioneers to enter the telecom business in India in the private
sector. India T.L. was the only company to have brand recognition with its popular Tulip range of
telephones. ITL had restructured itself into a multi product/ service group by diversifying into other
telecom and non-telecom services like healthcare too. Its service venture included Chennai
operations, ITL cellular …………………
ative packages offered
by their competitors and Kamal Kumar was losing sleep over the loss of trained employees to the
competitors. The competitors being well diversified and financially sound could bear the burnt of
losses whereas India Teletel could not afford loss.
1. How far do you think that that HR strategies are in alignment with the corporate
strategy of the company?
2. Had you been Kamal Kumar, what steps would you to minimize the employee
turnover?
Caselet 2
Dr. K.K. Chauhan was basically a research scholar and master in his field. He had a dream of
becoming an entrepreneur. His dream came true in 1966 when he started a small pharmaceutical bulk
drug-manufacturing unit named Kusum laboratories at Industrial Estate of Indore (M.P.), India. Soon,
other renowned scientists and scientists and scholars in the area of chemistry joined him. The team
researched and developed better and economic ways to manufacture bulk drugs like, Niacinamide,
Thiacetazone, Isoniazid, Probenecid and Chloroquine Phosphate.The products of Kusum laboratories,
by virtue of its quality and price became very popular and soon the list of customers included big
brands like Bayer, Merck & others. The company grew in name, fame and size and very soon had a
workforce of about 40 workers, 9 chemists and a factory manager to look after the production. The
high demand and completion of process called for 24 hours running of the factory and thus it was
run in three shifts giving an output of 3.5 metric tons per month. The workers were treated as family
members and Dr. Chauhan personally used to enquire about the welfare of the workers. The
laboratory increased in size day-by-day and new departments like administration, accounts, stores and
personal were formed. This changed the entire scenario and by 1987, the factory had a production
workforce of 60 workers, 12 chemists and a ……………………..
world’s largest
Chloroquine phosphate manufacturing unit. 60% of in-house production was being used for domestic
market and the company began exporting the rest to South Africa, Pakistan, CIS, and the Gulf
countries.
1. What additional compensation and reward system would you suggest apart from the ones
mentioned in the case?
2. If you had been in the place of Suyash, what measures would have recommended overcoming the
Chinese threat?
END OF SECTION B
Section C: Applied Theory (30 marks)
This section consists of Long Questions.
Answer all the questions.
Each question carries 15 marks.
Detailed information should form the part of your answer (Word limit 150-200 words).
1) What is manpower planning? Explain the various steps involved in the manpower
planning. Discuss its objectives.
2) What are Quality Circles? Examine the process involved in Quality Circles and evaluate
the advantages and disadvantages of quality circles.
END OF SECTION C
--------------------------------------------------------------***-------------------------------------------------------------
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Human Resource Management
Section A: Objective Type (30 marks)
This section consists of Multiple Choices & Short Notes type questions
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple choices:
1) Name the program which makes supervisor more alert, as it is his responsibility to rate his Subordinates
1. Periodic appraisal
2. Yearly appraisal
3. Monthly appraisal
4. Weekly appraisal
2) The HRD programmes fail due
1. Crime factor
2. Social justice
3. Inflation
4. Poverty
3) Name the recruitment process which is said to be a costly affair
1. Internal
2. External
3. International
4. National
4) In resent times, which department and head of the same usually initiates the manpower plan.
1. Operation department
2. production department
3. H R department
4. Logistics department
………………………..
9) Which is not the method of performance appraisal ?
1. Straight ranking method
2. Grading method
3. Group Appraisal
4. Circle Method
10) MBO Means
1. Management by Operation
2. Management by Organization
3. Management by Objectives
4. All the above
Part Two:
Q. 1 Explain the importance of Career Planning in industry.
Q. 2 Explain the nature of Human Resource Development. Examine its scope and nature.
Q. 3 Discuss the various Methods of Performance Appraisals?
Q. 4 Explain On-Job and Off Job Training.
END OF SECTION A
Section B: Caselets (40 marks)
This section consists of Caselets.
Answer all the questions.
Each caselet carries 20 marks.
Detailed information should form the part of your answer (Word limit 200-250 words).
Caselet 1
India Tele Linkages (ITL) was one of the pioneers to enter the telecom business in India in the private
sector. India T.L. was the only company to have brand recognition with its popular Tulip range of
telephones. ITL had restructured itself into a multi product/ service group by diversifying into other
telecom and non-telecom services like healthcare too. Its service venture included Chennai
operations, ITL cellular …………………
ative packages offered
by their competitors and Kamal Kumar was losing sleep over the loss of trained employees to the
competitors. The competitors being well diversified and financially sound could bear the burnt of
losses whereas India Teletel could not afford loss.
1. How far do you think that that HR strategies are in alignment with the corporate
strategy of the company?
2. Had you been Kamal Kumar, what steps would you to minimize the employee
turnover?
Caselet 2
Dr. K.K. Chauhan was basically a research scholar and master in his field. He had a dream of
becoming an entrepreneur. His dream came true in 1966 when he started a small pharmaceutical bulk
drug-manufacturing unit named Kusum laboratories at Industrial Estate of Indore (M.P.), India. Soon,
other renowned scientists and scientists and scholars in the area of chemistry joined him. The team
researched and developed better and economic ways to manufacture bulk drugs like, Niacinamide,
Thiacetazone, Isoniazid, Probenecid and Chloroquine Phosphate.The products of Kusum laboratories,
by virtue of its quality and price became very popular and soon the list of customers included big
brands like Bayer, Merck & others. The company grew in name, fame and size and very soon had a
workforce of about 40 workers, 9 chemists and a factory manager to look after the production. The
high demand and completion of process called for 24 hours running of the factory and thus it was
run in three shifts giving an output of 3.5 metric tons per month. The workers were treated as family
members and Dr. Chauhan personally used to enquire about the welfare of the workers. The
laboratory increased in size day-by-day and new departments like administration, accounts, stores and
personal were formed. This changed the entire scenario and by 1987, the factory had a production
workforce of 60 workers, 12 chemists and a ……………………..
world’s largest
Chloroquine phosphate manufacturing unit. 60% of in-house production was being used for domestic
market and the company began exporting the rest to South Africa, Pakistan, CIS, and the Gulf
countries.
1. What additional compensation and reward system would you suggest apart from the ones
mentioned in the case?
2. If you had been in the place of Suyash, what measures would have recommended overcoming the
Chinese threat?
END OF SECTION B
Section C: Applied Theory (30 marks)
This section consists of Long Questions.
Answer all the questions.
Each question carries 15 marks.
Detailed information should form the part of your answer (Word limit 150-200 words).
1) What is manpower planning? Explain the various steps involved in the manpower
planning. Discuss its objectives.
2) What are Quality Circles? Examine the process involved in Quality Circles and evaluate
the advantages and disadvantages of quality circles.
END OF SECTION C
--------------------------------------------------------------***-------------------------------------------------------------
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