MCA Semester III Examination Paper: Organization Behaviour
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-III Examination Paper MM.100
ORGANIZATIONAL BEHAVIOUR
Section A: Objective Type (30 Marks)
This section consists of Multiple Choice Questions & Fill in the blanks / True & False.
Answer all the questions.
Each Question carries 1 mark.
Multiple Choices:
1. In SOBC model ‘S’ stands for
a. System
b. Stimulus
c. Source
d. Section
2. Equity theorem of motivation was formulated by
a. M S Eve
b. Linda Goodman
c. Sigmund Freud
d. J S Adams
3. Maslow’s needs theory are not categorized into following needs
a. Social needs
b. Affiliation needs
c. Physiological needs
d. Specification needs
4. Collegial model is an extension of
a. Supportive model
b. Autocratic model
c. Custodial model
d. None
5. Theory of Sigmund Freud on personality is
a. Related with moral values
b. Related with sexual values
c. Related with social values
d. Related with parental values
MCA Semester III Examination Paper: Organization Behaviour
2
IIBM Institute of Business Management
6. A person who moves fast, talk rapidly, usually impatient, measures success by quantity is a person
of
a. Class A personality type
b. Class B personality type
c. Class C personality type
d. Class AB personality type
7. Wisdom is a __________ type of ‘Value’, defined for various human values.
a. Instrumental
b. Terminal
c. Divine
d. Human
8. According to Maslow’s hierarchy need esteem comes at__________ position from bottom.
a. 2nd
b. 3rd
c. 4th
d. 5th
9. If the expectancy be ‘E’, Instrumentality be ‘I’ and Valence be ‘V’ then the Motivational factor ‘M’
will be given by
a. E*I/V
b. E+I+V
c. E/I*V
d. E*I*V
10. Informal communication is also called
a. Grapevine
b. Red vine
c. Adams communication
d. Dead communication
11. Pleasurable or positive emotional state resulting from the appraisal of one’s job, is called
a. Job Enrichment
b. Job Enlargement
c. Job Satisfaction
d. Job Rotation
12. The halo error in perception is very similar to
a. Selective Perception
b. Projection
c. Stereotyping
d. Contrast Effect
MCA Semester III Examination Paper: Organization Behaviour
3
IIBM Institute of Business Management
13. Needs related to hunger, thirst , sleep etc, are considered as
a. Safety Needs
b. Physiological Needs
c. Social Needs
d. Self Actualization Needs
14. Horizontal expansion of a job that involves the addition of tasks at same level of skills
a. Job Enrichment
b. Job Rotation
c. Job enlargement
d. Management by objectives
15. A group consists of a manager and the employees who report to him, is called
a. Task Group
b. Command Group
c. Committee
d. Informal group
16. Where others can see things in ourselves which is not known to us. It is termed as
a. Public Area
b. Blind Area
c. Unknown Area
d. Hidden Area
17. Path goal theory of leadership is developed by
a. Robert R. Blake
b. Charles Bird
c. Fred fielder
d. Robert house
18. Potential or ability to influence others in a delivered direction is called
a. Politics
b. Power
c. Motivation
d. Leadership
19. Any situation in which incompatible goals, attitudes lead to disagreement between two parties
a. Power
b. Politics
c. Leadership
d. Conflict
MCA Semester III Examination Paper: Organization Behaviour
4
IIBM Institute of Business Management
20. A person belief in the truth, importance and interest value of self and work, is called
a. Challenge
b. Commitment
c. Control
d. Conflict
True & False:
1. Persuasive leaders use technique of circular response to encourage ideas to flow from the group
to him and vice versa.
2. Primary group is characterized by relatively close association among members.
3. Goal conflict arises when one person or one group desires a different outcome from others.
4. Halo effect refers to the tendency of perceiving people in terms of good and bad.
5. Values in organization are concerned about the knowledge of world and the basis of
organization.
6. Content theory of motivation emphasizes the decision – making dimension to work
performance.
7. Non-Directive counseling refers to process of skillfully listening and encouraging a counselee to
explain emotional problems understand them and determine the course of action.
8. Semantic Barrier occurs due to differences between individuals perceiving, organising and
understanding way.
9. Upward communication represents the flow of information from lower levels to top level.
10. Ulterior Transactions inhibit creativity, free thinking and social interaction.
END OF SECTION A
MCA Semester III Examination Paper: Organization Behaviour
5
IIBM Institute of Business Management
Section B: Explanatory Questions (40 Marks) This section consists of Explanatory Questions.
Answer all the questions.
Each Question carries 10 marks.
Detailed Information should from the part of your answer (Word limit 150 to 200).
1. What are Psychological games & why people play these games?
2. State the concept of ‘Span of Control’?
3. Define Bureaucracy?
4. Explain the concept of Script Analysis?
END OF SECTION B
Section C: Applied Theory (30 Marks)
This section consists of Long Questions.
Answer all the questions.
Each question carries 10 marks.
Detailed information Should from the part of your answer ( Word limit 200 to 250
words)
1. “Various theories of motivation approach the problems of motivation from different
perspectives, but they all emphasize similar set of relationships.” Explain this statement
bringing out the relationship between the different theories of Motivation.
2. A good leader is not necessarily a good manager.” Discuss this statement & compare leadership
with management.
3. “Structure of an organization should be tailor-made; search for a typical structure applicable to
all organizations is futile”. Discuss this statement & explain the contingent factors that should
be taken into account while designing an organization structure.
END OF SECTION C
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-III Examination Paper MM.100
ORGANIZATIONAL BEHAVIOUR
Section A: Objective Type (30 Marks)
This section consists of Multiple Choice Questions & Fill in the blanks / True & False.
Answer all the questions.
Each Question carries 1 mark.
Multiple Choices:
1. In SOBC model ‘S’ stands for
a. System
b. Stimulus
c. Source
d. Section
2. Equity theorem of motivation was formulated by
a. M S Eve
b. Linda Goodman
c. Sigmund Freud
d. J S Adams
3. Maslow’s needs theory are not categorized into following needs
a. Social needs
b. Affiliation needs
c. Physiological needs
d. Specification needs
4. Collegial model is an extension of
a. Supportive model
b. Autocratic model
c. Custodial model
d. None
5. Theory of Sigmund Freud on personality is
a. Related with moral values
b. Related with sexual values
c. Related with social values
d. Related with parental values
MCA Semester III Examination Paper: Organization Behaviour
2
IIBM Institute of Business Management
6. A person who moves fast, talk rapidly, usually impatient, measures success by quantity is a person
of
a. Class A personality type
b. Class B personality type
c. Class C personality type
d. Class AB personality type
7. Wisdom is a __________ type of ‘Value’, defined for various human values.
a. Instrumental
b. Terminal
c. Divine
d. Human
8. According to Maslow’s hierarchy need esteem comes at__________ position from bottom.
a. 2nd
b. 3rd
c. 4th
d. 5th
9. If the expectancy be ‘E’, Instrumentality be ‘I’ and Valence be ‘V’ then the Motivational factor ‘M’
will be given by
a. E*I/V
b. E+I+V
c. E/I*V
d. E*I*V
10. Informal communication is also called
a. Grapevine
b. Red vine
c. Adams communication
d. Dead communication
11. Pleasurable or positive emotional state resulting from the appraisal of one’s job, is called
a. Job Enrichment
b. Job Enlargement
c. Job Satisfaction
d. Job Rotation
12. The halo error in perception is very similar to
a. Selective Perception
b. Projection
c. Stereotyping
d. Contrast Effect
MCA Semester III Examination Paper: Organization Behaviour
3
IIBM Institute of Business Management
13. Needs related to hunger, thirst , sleep etc, are considered as
a. Safety Needs
b. Physiological Needs
c. Social Needs
d. Self Actualization Needs
14. Horizontal expansion of a job that involves the addition of tasks at same level of skills
a. Job Enrichment
b. Job Rotation
c. Job enlargement
d. Management by objectives
15. A group consists of a manager and the employees who report to him, is called
a. Task Group
b. Command Group
c. Committee
d. Informal group
16. Where others can see things in ourselves which is not known to us. It is termed as
a. Public Area
b. Blind Area
c. Unknown Area
d. Hidden Area
17. Path goal theory of leadership is developed by
a. Robert R. Blake
b. Charles Bird
c. Fred fielder
d. Robert house
18. Potential or ability to influence others in a delivered direction is called
a. Politics
b. Power
c. Motivation
d. Leadership
19. Any situation in which incompatible goals, attitudes lead to disagreement between two parties
a. Power
b. Politics
c. Leadership
d. Conflict
MCA Semester III Examination Paper: Organization Behaviour
4
IIBM Institute of Business Management
20. A person belief in the truth, importance and interest value of self and work, is called
a. Challenge
b. Commitment
c. Control
d. Conflict
True & False:
1. Persuasive leaders use technique of circular response to encourage ideas to flow from the group
to him and vice versa.
2. Primary group is characterized by relatively close association among members.
3. Goal conflict arises when one person or one group desires a different outcome from others.
4. Halo effect refers to the tendency of perceiving people in terms of good and bad.
5. Values in organization are concerned about the knowledge of world and the basis of
organization.
6. Content theory of motivation emphasizes the decision – making dimension to work
performance.
7. Non-Directive counseling refers to process of skillfully listening and encouraging a counselee to
explain emotional problems understand them and determine the course of action.
8. Semantic Barrier occurs due to differences between individuals perceiving, organising and
understanding way.
9. Upward communication represents the flow of information from lower levels to top level.
10. Ulterior Transactions inhibit creativity, free thinking and social interaction.
END OF SECTION A
MCA Semester III Examination Paper: Organization Behaviour
5
IIBM Institute of Business Management
Section B: Explanatory Questions (40 Marks) This section consists of Explanatory Questions.
Answer all the questions.
Each Question carries 10 marks.
Detailed Information should from the part of your answer (Word limit 150 to 200).
1. What are Psychological games & why people play these games?
2. State the concept of ‘Span of Control’?
3. Define Bureaucracy?
4. Explain the concept of Script Analysis?
END OF SECTION B
Section C: Applied Theory (30 Marks)
This section consists of Long Questions.
Answer all the questions.
Each question carries 10 marks.
Detailed information Should from the part of your answer ( Word limit 200 to 250
words)
1. “Various theories of motivation approach the problems of motivation from different
perspectives, but they all emphasize similar set of relationships.” Explain this statement
bringing out the relationship between the different theories of Motivation.
2. A good leader is not necessarily a good manager.” Discuss this statement & compare leadership
with management.
3. “Structure of an organization should be tailor-made; search for a typical structure applicable to
all organizations is futile”. Discuss this statement & explain the contingent factors that should
be taken into account while designing an organization structure.
END OF SECTION C
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