NMIMS
Global Access
School for Continuing Education (NGA-SCE)
Course: Total Quality Management
Internal Assignment Applicable for April 2022 Examination
1. Your
organization wants to use SPC to help in formulating, implementing, and
controlling business processes effectively. What are the major tools of SPC you
will recommend? Explain with some examples. (10 Marks)
2. Maxx
Industries wants to initiate Quality Circle to identify quality issues on a
regular basis. What would be your recommendations to them for organized and
successful implementation? (10 Marks)
3. An
organization’s performance may be jeopardized in case its partners do not
attain the anticipated performance. Therefore, performance depends on the
efficiency of business-oriented relationships with interdependence between
partners.
a. In
relevance to the above statement, what do you think are the expectations from
the customer-supplier partners for better association? (5 Marks)
b. What
will be your approach to relationship development between the partners? (5
Marks)
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