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Answer the following question.
Q1. Describe the various short-term and long-term incentive plans. (10 marks)
Q2. Write a short note on Strategic Business unit (10 marks)
Q3. Explain Balance Score Card. (10 marks)
Q4. Give brief on Rishi and ashramic culture. (10 marks)
Q5. Explain Management Audit. (10 marks)
Q6. Discuss mission and time span. (10 marks)
Q7. What is R & D programme. (10 marks)
Q8. Write the structure of an organization (10 marks)
Hotel Management ISBM EXAM ANSWER SHEET PROVIDED
Answer the following question.
Q1. What are occupancy ratios? Give the importance of front office statistic for business (10 marks)
Q2. Explain Function and Importance of Front office. (10 marks)
Q3. Complaints are business opportunities or threat. Describe. (10 marks)
Q4. Define and explain the term ‘Hotel’. Explain various services a hotel offers to its guest. (10 marks)
Q5. Explain the role of maintenance (engineering department) (10 marks)
Q6. How can we reduce physical stress? (10 marks)
Q7. Write short notes on Lost and found procedure (10 marks)
Q8. Write short notes on Role of the housekeeping control desk. (10 marks)
Travel & Tourism Management ISBM EXAM ANSWER SHEET PROVIDED
Answer the following question.
Q1. Elaborate the significance of tourism to the modern society (10 marks)
Q2. Give an account of the prominent early travelers in early history of mankind. (10 marks)
Q3. Discuss the UN guidelines for smooth operations of NTOs. (10 marks)
Q4. Critically examine the channel management process in a service organization. (10 marks)
Q5. Examine the organizing process of IATA. (10 marks)
Q6. What are the contents of Tourist Code? (10 marks)
Q7. Explain different types of tourism. (10 marks)
Q8. Define organization. Explain its features. (10 marks)