Customized assignments NMIMS
assignments September 2019
NMIMS
Global Access
School
for Continuing Education (NGA-SCE)
Course:
Business Communication and Etiquette
Internal
Assignment Applicable for September 2019 Examination
1. Give examples of the
following types of Biases in a sentence: Gender bias, Racial bias, Age bias,
Disability bias. How can they be avoided? (10 Marks)
2. FashionStation.com is an
online apparel store. You are the Online Customer Service Manager. A
disgruntled customer has written a rude email complaining that the chiffon
blouse she purchased a month ago has torn and shrunk, after just
machine-washing it once. Your website
clearly mentions that delicate materials like chiffon can only be hand-washed.
She is asking for a replacement or a complete refund of Rs. 2000. How would you
respond to this complaint? Draft an email. (10 Marks)
3 a. You’ve just finished the
first document draft of a crucial proposal you are to send out next week.
Explain the different tactics you may use to proofread it. (5 Marks)
b. You’ve been shortlisted for
an interview at your dream company. What are the different common types of
Interviews you should mentally prepare yourself for?
(5
Marks)
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