Semester 1 Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Organizational Behaviour
Section A: Objective Type (30 marks)
??This section consists of Multiple Choice questions & Short Notes.
??Answer all the questions.
??Part One question carries 1 mark each & Part two carry 4 marks each.
Part one:
Multiple choices:
1) Friendship groups are
a) Party Groups
b) Formal Group
c) Evolved informally
d) Social Groups
2) Effective communication is the foundation
a) Of modern organization
b) Of formal organization
c) Of Foreign relations
d) Of informal organization
3) Perception is used in
a) Selection of candidate for employment
b) Compensation and reward
c) Enrichment and motivation
d) None of the above.
4) Attitude do not influence by
a) Family
b) Educational background
c) Policies of organization
d) Religion
5) Job enlargement means
…………….
10) The pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.
a) Security
b) Sensitive
c) Scrutiny
d) Saving
Part Two:
1. Explain ‘Y’ theory of Mc Gegor.
2. Explain Chris Argyris’s immaturity – maturity theory.
3. Explain ‘Halo effect’.
4. Write a note on ‘Reinforcement theory’.
5. Explain the terms “attitudes and values.
END OF SECTION A
Section B: Caselets (40 marks)
??This section consists of Caselets.
??Answer all the questions.
??Each caselet carries 20 marks.
??Detailed information should form the part of your answer (Word limit 200 to 250 words).
Caselet 1
Kanchan and company limited was one of the leading manufacturers of pumps for the domestic,
agriculture, and industrial use. It had its corporate office at Delhi. One of its plants was located at Faridabad, the industrial town of Haryana which is only 30 km away from Delhi. The plant at
Faridabad manufactured nearly 200 different types of pumps categories as, the mini domestic pump, jet pump, four inch submersible pump, single phase monoblock pump, three phase monoblock pump, …………………
1. Did kanchan and Company Limited adopt the right strategy in improving the overall performance of the organization?
2. Was it right to use a complex system for determining the workers incentives?
3. If you were the head of the unit, what steps would you have taken to remove the problems which were still persisting.
4. What should the company do to maintain and improve its market position?
Caselet 2
Gagan International Limited was established in the year 1978 at Nasik. It was an international
business unit of Gagan group which had an annual turnover of Rs 5,000 crores and an employees strength of 1,50,000. The group enjoyed a good reputation for its technology and quality. Gagan International Limited had an annual turnover of Rs. 1500 crores and its activities ranged from trading in the engineering and consumer products, to the ……………..
transforming and retaining a good worker, even when he had undergone a dark period of two to three
years of drug addition.
1. The company faced the problem of mass absenteeism. Is it desirable to recruit workers from the same community?
2. Were the efforts put by the organization worth in transforming Madan lal from a drug addict to a performing worker? Justify your answer.
3. Was suspension of Madan lal justified? Comment.
4. Was the organization socially committed in a real sense or all the efforts were focused at profit making?
END OF SECTION B
Section C: Applied Theory (30 marks)
??This section consists of Long Questions.
??Answer all the questions.
??Each question carries 15 marks.
??Detailed information should form the part of your answer (Word limit 150 to 200 words).
1. A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteeism. How should the management improve the organizational climate?
2.Discuss the nature and significance of morale ? Describe the relationship between morale and
productivity?
END OF SECTION C
------------------------------------------------------------- ***------------------------------------------------------------
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Organizational Behaviour
Section A: Objective Type (30 marks)
??This section consists of Multiple Choice questions & Short Notes.
??Answer all the questions.
??Part One question carries 1 mark each & Part two carry 4 marks each.
Part one:
Multiple choices:
1) Friendship groups are
a) Party Groups
b) Formal Group
c) Evolved informally
d) Social Groups
2) Effective communication is the foundation
a) Of modern organization
b) Of formal organization
c) Of Foreign relations
d) Of informal organization
3) Perception is used in
a) Selection of candidate for employment
b) Compensation and reward
c) Enrichment and motivation
d) None of the above.
4) Attitude do not influence by
a) Family
b) Educational background
c) Policies of organization
d) Religion
5) Job enlargement means
…………….
10) The pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.
a) Security
b) Sensitive
c) Scrutiny
d) Saving
Part Two:
1. Explain ‘Y’ theory of Mc Gegor.
2. Explain Chris Argyris’s immaturity – maturity theory.
3. Explain ‘Halo effect’.
4. Write a note on ‘Reinforcement theory’.
5. Explain the terms “attitudes and values.
END OF SECTION A
Section B: Caselets (40 marks)
??This section consists of Caselets.
??Answer all the questions.
??Each caselet carries 20 marks.
??Detailed information should form the part of your answer (Word limit 200 to 250 words).
Caselet 1
Kanchan and company limited was one of the leading manufacturers of pumps for the domestic,
agriculture, and industrial use. It had its corporate office at Delhi. One of its plants was located at Faridabad, the industrial town of Haryana which is only 30 km away from Delhi. The plant at
Faridabad manufactured nearly 200 different types of pumps categories as, the mini domestic pump, jet pump, four inch submersible pump, single phase monoblock pump, three phase monoblock pump, …………………
1. Did kanchan and Company Limited adopt the right strategy in improving the overall performance of the organization?
2. Was it right to use a complex system for determining the workers incentives?
3. If you were the head of the unit, what steps would you have taken to remove the problems which were still persisting.
4. What should the company do to maintain and improve its market position?
Caselet 2
Gagan International Limited was established in the year 1978 at Nasik. It was an international
business unit of Gagan group which had an annual turnover of Rs 5,000 crores and an employees strength of 1,50,000. The group enjoyed a good reputation for its technology and quality. Gagan International Limited had an annual turnover of Rs. 1500 crores and its activities ranged from trading in the engineering and consumer products, to the ……………..
transforming and retaining a good worker, even when he had undergone a dark period of two to three
years of drug addition.
1. The company faced the problem of mass absenteeism. Is it desirable to recruit workers from the same community?
2. Were the efforts put by the organization worth in transforming Madan lal from a drug addict to a performing worker? Justify your answer.
3. Was suspension of Madan lal justified? Comment.
4. Was the organization socially committed in a real sense or all the efforts were focused at profit making?
END OF SECTION B
Section C: Applied Theory (30 marks)
??This section consists of Long Questions.
??Answer all the questions.
??Each question carries 15 marks.
??Detailed information should form the part of your answer (Word limit 150 to 200 words).
1. A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteeism. How should the management improve the organizational climate?
2.Discuss the nature and significance of morale ? Describe the relationship between morale and
productivity?
END OF SECTION C
------------------------------------------------------------- ***------------------------------------------------------------
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