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Monday, 19 August 2013

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Examination Paper of Enterprise Resource Planning Professional 
1 IIBM Institute of Business Management 

IIBM Institute of Business Management
Subject Code-C102 Examination Paper MM.100
Enterprise Resource Planning Professional
Guidelines for paper
• Total No. of Questions is 100.
• The minimum passing marks is 40%.
• Each Question carries 1 mark.
• Answer all the Questions.

Multiple Choices: Total Marks: 100
1. Enterprise resource planning is-

a) Computer System
b) Manufacturing Organization
c) Method of effective planning of all the resources in an organization
d) None of the above

2. Enterprise resource planning vendors are those people-

a) Who are experts in administration and management of project
b) Who have developed the ERP package
c) Who uses the ERP system
d) None of the above

3. The objectives of ERP -

a) Provide support for all variations best business practices
b) Enable implementation of these practices
c) Empower the customer to modify the implemented business process
d) All of the above

4. Which of the followings not the advantages of ERP-

a) ERP eliminates duplication of work
b) Reduce overheads, lead type, cycle time and work in progress
c) Customization of the ERP software is limited
d) Help to achieve competitive advantage

5. EDI stands for__________________

a) Electronic digital interface
b) Electronic data interchange
c) Enterprise data interface
d) None of these


Examination Paper of Enterprise Resource Planning Professional 
2 IIBM Institute of Business Management 

6. A____________________ tool use to quickly develop quality database design by reusing commonly available data models which are applicable to the enterprises requirements and customizing the details for the application at hand

a) Integrated data model
b) Integrated management information system
c) Business process re-engineering
d) Supply chain management

7. GUI stands for ____________________

8. Support re-engineering processes to fit the software systems best practice is approach of

a) Re-engineering approach
b) Customizing approach
c) Rational approach
d) None of the above

9. The full set of capabilities needed to manage, schedule, pay and hire people who make the company run includes payroll, benefits administration, applicant data administration called-

a) Finance accounting
b) Human resources
c) Sales and distribution
d) Manufacturing and logistics

10. POS stands for_________________

11. The interface which interacts which interacts with human beings, other systems, and the internet happens in this layer

a) Presentation interface
b) Database interface
c) Client interface
d) Service oriented architecture

12. This layer is where you will write some generic methods to interface with your data.

a) Data tier
b) Business tier
c) Data access tier
d) Presentation logic tier

13. _________________describes commerce transaction between businesses, such as between a

manufacturer and a wholesaler, or between a wholesaler and a retailer.
a) B2B
b) B2C
c) E-commerce
d) None of these


Examination Paper of Enterprise Resource Planning Professional 
3 IIBM Institute of Business Management 

14. A conceptual tool that contains a set of elements and their relationships and allows expressing the business logic of a specific firm.

a) Business process
b) Business engineering
c) Business model
d) All of these

15. Which one of the following is not come under the 3 forces of ERP?

a) Customer
b) Cost
c) Competition
d) Change

16. SDLC stands for_____________________

17. The approaches, where all modules of ERP package are implemented at one go across all business units of the organization.

a) Big bang approach
b) Pilot approach
c) Phased approach
d) None of these

18. ERP lifecycle starts from-

a) Project planning
b) Project execution
c) Project initiation
d) Project closure

19. Which of the following is a phase of ERP implementation life cycle in which custom code

Construction and unit testing by the programming team is primarily involved?
a) Analysis phase
b) Design phase
c) Implementation phase
d) Construction phase

20. In the term supply chain management what is the meaning of “Chain”.

a) Providing goods, services and knowledge
b) Infers pro-activity
c) Across several entities that are linked
d) Both a&b

21. MRP in Enterprise resource planning stands for-

a) Maximum retail price
b) Material requirement planning
c) Management requirement planning


Examination Paper of Enterprise Resource Planning Professional 
4 IIBM Institute of Business Management 

d) None of the above

22. ________________ focuses on the physical movement and storage of goods and material.

a) Supply chain management
b) Material requirement planning
c) Logistics
d) Distribution system

23. The decision, to purchase a product or service from external suppliers, are the basis for the external supply chain is-

a) Internal supply chains
b) External supply chains
c) Both a&b
d) None of these

24. A processes are initiated and performed in anticipation of customer order is known as-

a) Pull process
b) Push process
c) Pull/push process
d) All of these

25. Enterprise Resource Planning (ERP) has originated from-

a) Material Requirement planning
b) Supply Chain Management
c) Logistics
d) Business Process Re-engineering

26. DSS stands for_______________

27. CRM Stands for______________

28. Which of the following is not the leading ERP giant?

a) Microsoft
b) UPS ERP
c) SAP ERP
d) E-commerce

29. Which of the following is the market that independently owned market place that brings thousands of suppliers and buyers to cyber space in a dynamic real time environment?

a) Private Market Place
b) Net Market
c) Both a&b
d) None of the above

30. The Sub-module of ERP system which is capable of planning and implementing procedure for inspection and quality assurance.


Examination Paper of Enterprise Resource Planning Professional 
5 IIBM Institute of Business Management 

a) Material management
b) Quality Management
c) Production planning and control
d) Project management system

31. Material requirements plan specify-

a) The quantities of the product families that need to be produced
b) The quantity and timing of planned order releases
c) The capacity needed to provide the projected output rate
d) The costs associated with alternative plans

32. MRP II is accurately described as-

a) MRP software designed for services
b) MRP with a new set of computer programs that execute on micro-computers
c) MRP augmented by other resource variables
d) usually employed to isolate manufacturing operations from other aspects of an organization

33. Enterprise Resource Planning (ERP) is-

a) Severely limited by current MRP computer systems
b) Not related to MRP
c) An advanced MRP II system that ties-in customers and suppliers
d) Not currently practical

34. Distribution Resource Planning (DRP) is

a) A transportation plan to ship materials to warehouses
b) A time-phased stock replenishment plan for all levels of a distribution network
c) A shipping plan from a central warehouse to retail warehouses
d) Material requirements planning with feedback loop from distribution centers

35. In what way are Distribution Resource Planning (DRP) and Material Requirements Planning (MRP) similar?

a) Both employ similar logic and procedures.
b) Both are employed in a manufacturing organization
c) Both work most efficiently with largest lot sizes
d) Both are employed by retail organizations.

36. Which of the following is false concerning enterprise resource planning (ERP)?

a) It attempts to automate and integrate the majority of business processes.
b) It shares common data and practices across the enterprise
c) It is inexpensive to implement.
d) It provides and accesses information in a real-time environment

37. Enterprise resource planning (ERP)-


Examination Paper of Enterprise Resource Planning Professional 
6 IIBM Institute of Business Management 

a) Has been made possible because of advances in hardware and software
b) Uses client/server networks
c) Creates commonality of databases
d) All of the above are true of ERP.

38. Net marketplace-

a) Focuses on continuous business process coordination between companies for supply chain management
b) Operate as independent intermediaries between buyers and sellers
c) Are geared towards short-term sport purchasing
d) Are more relationship oriented and less transaction oriented than private industrial networks

39. The is the MRP input detailing which end items are to be produced, when they are needed, and in what quantities.

a) Master production schedule
b) Gross requirements
c) Inventory records
d) Assembly time chart

40. The ______ is the input to Materials Requirements Planning which lists the assemblies, parts and raw materials needed to produce one unit of final product.

a) Bill of materials
b) Net requirements chart
c) Inventory records
d) Assembly time chart

41. The software architecture where architecture where functionality is grouped around business processes and packaged as interoperable services.

a) Database interface
b) Proxy layer
c) Service oriented architecture
d) FA module

42. The area of_______________ concerns movement of a finished product to customers.

a) Material requirement planning
b) Supply chain management
c) Physical distribution
d) Master product scheduling

43. Which of the following function is performed by the different channels of distribution?

a) Product acquisition
b) Product movement
c) Product transaction


Examination Paper of Enterprise Resource Planning Professional 
7 IIBM Institute of Business Management 

d) All of the above

44. Which of the following is the primary unit of analysis for supply chains is the performance cycle?

a) Performance cycle
b) Process cycle time
c) Product movement
d) Distribution system

45. The model that are generally developed for decision support, i.e. to help manager make better decisions is called-

a) Descriptive model
b) Normative model
c) Forecasting model
d) None of the above

46. Which of the following is come under the process of supply chain management?

a) Customer order cycle
b) Replenishment cycle
c) Manufacturing cycle
d) All of the above

47. The type of supply chain management include suppliers of the immediate supplier and consumer of the immediate customers, all linked by one or more of the upstream and downstream flow of product , services known as-

a) Basic supply chain.
b) Extended supply chain
c) Both a&b
d) None of these

48. Installing all the computer hardware and related peripherals like printers and networking equipment is the role of-

a) Role of consultants
b) Role of hardware vendors
c) Role of software vendors
d) Role of users

49. The tool which is use to generate stronger password as system security for their clients is -

a) IFS/Avalon
b) MFG/PRO
c) SAP R/3
d) BAAN IV

50. A blueprint describing various business processes and their interaction and an underlying data model is known as-


Examination Paper of Enterprise Resource Planning Professional 
8 IIBM Institute of Business Management 

a) Business model
b) Business process re-engineering
c) Enterprise resource planning
d) Material requirement planning

51. TIS stands for_______________

52. BPR stands for_______________

53. The body of knowledge, principles, and disciplines related to the analysis, design, implementation and operation of all elements associated with an enterprise is-

a) Business engineering
b) Business process engineering
c) Business modeling
d) None of these

54. What is the full form of B2C?

a) Business-to-Costing
b) Business-to-consumer
c) Business-to-commerce
d) Business-to-component

55. New technologies in ERP II are-

a) E-commerce
b) Web services
c) Knowledge management
d) All of the above

56. The software that can work in combination with other application like SAP, oracle is known as-

a) Microsoft
b) SAP ERP
c) People soft ERP
d) UPS ERP

57. The technology areas that apply to ERP system are-

a) Database system
b) Communication protocol
c) User interface framework
d) All of these

58. RDBMS stands for_________________

59. SQL stands for_________________

60. The enterprise application which are helpful in ensuring that the information processed reaches the concerned persona and in the proper time and place is known as-


Examination Paper of Enterprise Resource Planning Professional 
9 IIBM Institute of Business Management 

a) Management information systems
b) Information integrated systems
c) Executive information systems
d) None of the above

61. Computer-to-computer direct transfer of standard business documents through electronic media between the firms is called-

a) EDI
b) ERP
c) MRP
d) Net market

62. Which of the following is the middle tier layer of the ERP system architecture?

a) Presentation layer
b) Application layer
c) Database layer
d) Network layer

63. What is the full form of RFID-

a) Rational frequency identification
b) Radio functional identification
c) Radio frequency identification
d) All of the above

64. SOA stands for_________________

65. The act of breaking up large, monolithic ERP system into components that would work together is-

a) Componentization
b) Mobility
c) Quality function deployment
d) None

66. _________________ ERP services help the companies to keep track on what is going on is called-

a) Web-enable ERP
b) E-business
c) Electronic data interchange
d) All of these

67. A set of logically related business activities that combine to deliver something of value (e.g. products, goods, services, or information ) to a customer is called:

a) Business process engineering
b) Business process
c) Business process re-engineering
d) 1Business model


Examination Paper of Enterprise Resource Planning Professional 
10 IIBM Institute of Business Management 

68. Which of the following is the principle of business engineering?

a) Increased speed and efficiency
b) Faster communication of information
c) Reduction of barriers to fast
d) All of the above

69. TQM stands for_________________

70. Which of the following is not come under the diagrammatic representation of the business model?

a) Business strategy
b) Business Engineering
c) Business model
d) MIS

71. IFS application support mixed-mode manufacturing at multiple sites, with multiple currencies and languages.

a) True
b) False

72. ERP is a business strategy and a set of industry-domain-specific application that build customer and shareholder value by enabling and optimizing enterprise and inter-enterprise operational and financial processes.

a) True
b) False

73. Industrial and finance systems, also known as IFS.

a) True
b) False

74. Which of the following are the essential elements of ERP system?

a) Time constraint in respect to the organization function
b) Product architecture
c) Maintainability and up gradation
d) All of the above

75. The challenges which are faced during selection of ERP are-.

a) Customizable and predefined modules
b) Resorting to an external body for ERP services
c) Application service provider
d) All of the above

76. The importance of up gradation and maintenance is not as important as the setting up of the organization.


Examination Paper of Enterprise Resource Planning Professional 
11 IIBM Institute of Business Management 

a) True
b) False

77. Modularity is a general system concept, typically defined as a continuum describing the degree to which a system’s components may be separated and recombined.

a) True
b) False

78. The logical culmination of the process is the creation of a final selection and a project charter.

a) True
b) False

79. Which one of the following is a bundle of package interfaced together to transfer data from one to the other?
a) Upgrading
b) Modularity
c) ERP outsourcing
d) Interface package

80. Customization is an integral part of ERP solution, in which crucial decision needs to be taken by the organization as it is detrimental in ERPs success.

a) True
b) False

81. SAP is both the name of the company and the ERP package.

a) True
b) False

82. Production planning and control is the sub-module of ERP system which support both discrete and process manufacturing processes.

a) True
b) False

83. Ramco Marshal Product is suitable for small and medium enterprises without any industry specific solution.

a) True
b) False

84. Baan software is an integrated solution manufacturing, distribution, finance and transportation, service, project and orgware modules.

a) True
b) False


Examination Paper of Enterprise Resource Planning Professional 
12 IIBM Institute of Business Management 

85. Analysis should start off with strategy alignment which should align the project with strategic goals of the enterprise.

a) True
b) False

86. In pilot approach implementation is phased out according to the modules of the package, e.g. finance implementation, followed by materials management, etc.

a) True
b) False

87. The implementation stage performs the last few critical activities necessary for system live-processing.

a) True
b) False

88. CSFs stand for critical successes factors.

a) True
b) False

89. Many factors need to be reviewed during an audit to ensure security and privacy in an ERP system.

a) True
b) False

90. Material management is a sub-module of ERP system which support the activities associated with planning and performing repairs and preventative maintenance.

a) True
b) False

91. Proxy layer is a layer which acts on behalf of the distributed logic layer to provide access to the next tier, the business tier.

a) True
b) False

92. ERP model provide a suitable framework to refocus application effort for greater enterprise integration and opportunities for collaboration.

a) True
b) False

93. Oracle application is the ERP package which is developed by Oracle Corporation.

a) True
b) False


Examination Paper of Enterprise Resource Planning Professional 
13 IIBM Institute of Business Management 

94. To understand the client requirements, business processes, company standards, the specific systems IT environment as well as approach that will be used is the main goal of-

a) Project team creation
b) Offshore process definition
c) Offshore simulation
d) Onsite to offshore knowledge transition

95. MRP I was a method for production planning and scheduling suited to the low performance systems in 1970s.

a) True
b) False

96. Concurrent engineering is a systematic approach to integrated product development that emphasizes the response to customer expectation.

a) True
b) False

97. Product acquisition means store large amount of materials for rapid delivery to a customer.

a) True
b) False

98. Procurement involves five activities: sourcing, order placement and expediting, supplier relationship, transportation and receiving.

a) True
b) False

99. Which of the following are the types of logistics?

a) Inbound logistic
b) Outbound logistic
c) Both a&b
d) None of these

100. The functions associated with the materials functions include:
a) Procurement
b) Make or buy
c) Inventory management
d) All of the above

S-2-011212 


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