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Tuesday 21 August 2012

Spring 2012 Master of Business Administration - MBA Semester 4 :contact us for answers at assignmentssolution@gmail.com

Spring 2012 

Master of Business Administration - MBA Semester 4
QM0017 – Quality Management System
(4 credits)
(Book ID: B1350)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a brief note on ISO 9001:2008

2. What is meant by Quality Management System? What are its benefits?

3. Explain in brief the clauses of ISO/TS 16949.

4. Explain the importance of ISO 27001.


5. Explain the importance, features and benefits of ISO 14001.

6. Explain the metrics used in TL 9000


Spring 2012 

Master of Business Administration - MBA Semester 4
QM0017 – Quality Management System
(4 credits)
(Book ID: B1350)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is COPC 2000? What are the benefits of COPC 2000?

2. Describe the different CMM levels.

3. Write a brief note on ISO 10002.

4. What is IT Service Management? Write a brief note on ISO 20000.

5. Describe the importance of OHSAS to manufacturing organization.

6. What is HACCP? Discuss the importance and benefits of ISO 22000.


Spring 2012 

Master of Business Administration - MBA Semester 4
QM0018 – Quality Development Methods
(4 credits)
(Book ID: B1351)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What is meant by performance analysis? Describe the “job performance needs” in an organization.

2. Describe Porter’s “Five forces model”.

3. Define ‘Strategic Quality management’? Explain the steps in strategic quality planning.

4. What are the various concepts and tasks that help you to build a strong partnership with suppliers?

5. Explain the concept of “Value Engineering”. Mention some of the areas around Value Engineering.

6. Describe the steps involved in innovation process in an organization.


Spring 2012 

Master of Business Administration - MBA Semester 4
QM0018 – Quality Development Methods
(4 credits)
(Book ID: B1351)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Write a brief note on Qualitative research method.

2. What is meant by benchmarking? Mention the different types of benchmarking. What are the barriers to successful benchmarking?

3. Describe the two main pillars of Toyota Production system.

4. What is SWOT analysis? Illustrate with an example.

5. Discuss the concept of “Kaizen”. What are its key features?

6. Explain the concept of “Six Sigma”. Who are the key players in Six sigma? How do you calculate DPMO?


Spring 2012 

Master of Business Administration - Semester 4
MH0056: “PR & Marketing for Healthcare Organizations”
(4 credits)
(Book ID: B1320)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the factors that Attract Corporates to Healthcare.

2. Discuss the significance and justification of marketing of healthcare services.

3. What is the current scenario of healthcare marketing in India?

4. What are the factors that affect healthcare business strategies?

5. Explain in brief SWOT analysis with reference to a healthcare organization.

6. Social and economic characteristics affect the consumption and purchasing habits. Discuss


Spring 2012 

Master of Business Administration - Semester 4
MH0056: “PR & Marketing for Healthcare Organizations”
(4 credits)
(Book ID: B1320)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Discuss the strategies that must be considered for marketing of healthcare organizations.

2. What are ethical principles in healthcare sector?

3. Public relations form an essential part of communication strategy of several business including healthcare. Discuss.

4. What are the types of PR research?

5. What is medical tourism? Why is India emerging as a hub for it?

6. What is the need and importance of public relation in healthcare organization?


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MH0057 –Management of Healthcare Human Resources - 4 Credits
(Book ID: B1321)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     Explain the importance of human resource in healthcare
Q2.     Explain the different types of motivation.
Q3.     What are the objectives of manpower planning?
Q4.     What are the factors that affect wages and salary levels in a healthcare organisation?
Q5.     What are the major objectives of conducting performance appraisal in a healthcare organisation?
Q6.     Ms.Vani is an HR Senior Manager at a private hospital. The hospital installs two new machines that can be used to aid the patients in the ICU. The existing nursing staffs were not well trained in using them. Ms. Vani invites an expert and provides them with sufficient training. Explain how she can evaluate the effectiveness of the training programme.


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MH0057 –Management of Healthcare Human Resources - 4 Credits
(Book ID: B1321)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     What are the benefits and limitations of manpower planning?
Q2.     What are the different types of training?
Q3.     Explain the principles underlying wage and salary administration.
Q4.     Explain the process of performance appraisal carried out in a healthcare organisation.
Q5.     Explain the major issues of HRM in healthcare organisations.
Q6.     Ms.Vani is an HR Senior Manager at a private hospital. Due to the growing demand for more nursing staff by the in-patients, she decides to recruit ten experienced nurses. Explain the recruitment process that she has to follow.


Spring 2012 

Master of Business Administration - Semester 4
MH 0058: “Legal Aspects in Healthcare Administration”
(4 credits)
(Book ID: B1322)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Is Health a Fundamental Right? Explain.

2. Compare Allopathy and Homoeopathy.
3. What are the disciplinary actions that can be taken against doctors guilty of professional misconduct?

4. Write a note on Electronic Medical Records.
5. What is professional indemnity?

6. Write a note on the Drugs and Magic Remedies Act-1955.

Spring 2012 

Master of Business Administration - Semester 4
MH 0058: “Legal Aspects in Healthcare Administration”
(4 credits)
(Book ID: B1322)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the salient features of the Prenatal Diagnostic Techniques Act.

2. Write short notes on MTP.
3. Explain in detail about the patients’ rights and responsibilities.
4. What measure should be taken to protect medical professionals from lawsuits in medical emergencies?
5. How is euthanasia classified?

6. Write about the regulatory frame work adopted in India in setting up a blood bank

Spring 2012 

Master of Business Administration - Semester 4
MH0059 – Quality Management in Healthcare Services (4 Credits)
(Book ID: B1323)
Assignment Set- 1
(Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write a brief note on the history of quality.
Q2. Explain in detail W. Edwards Deming philosophy on quality.
Q3. Explain in detail dimensions of quality management in healthcare.
Q.4. Explain in detail the seven quality tools.
Q5. Write a detailed note on the indicators of quality control in healthcare.
Q6. Arvind Healthcare Pvt. Ltd. is implementing quality assurance program in its 70 bedded hospital in the suburb of Bangalore. Mr. Kaushik was spear heading the entire quality assurance implementation program. Kaushik was aware of the challenges set before him. Write a detailed note on the steps involved in the implementation of quality assurance program.

Spring 2012 

Master of Business Administration - Semester 4
MH0059 – Quality Management in Healthcare Services (4 Credits)
(Book ID: B1323)
Assignment Set- 1
(Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Give a detailed note on NABH.
Q2. Write a brief note on the functions of six sigma in healthcare.
Q3. Write a detailed note on the strategic importance of TQM in healthcare.
Q4. Write a detailed note on the Structure of ISO 9001:2000 standards.
Q5. Write a detailed note on the importance of teams in healthcare.
Q6. Mr. Rani Kumar has taken over as the manager of the OPD and accident and emergency department of Kitty paediatric hospital.
a. What are the quality parameters for OPD?

b. What are the quality parameters for accident and emergency department?

Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0015 – International Financial Management - 4 Credits
(Book ID: B1316)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. You are given the following information:
Spot EUR/USD : 0.7940/0.8007 Spot USD/GBP: 1.8215/1.8240
Three months swap: 25/35
Calculate three month EUR/USD rate.
Q2. Distinguish between Eurobond and foreign bonds. What are the unique characteristics of Eurobond markets?
Q3. What is sub-prime lending? Explain the drivers of sub-prime lending? Explain briefly the different exchange rate regime that is prevalent today.
Q4. Explain (a) Parallel Loans (b) Back – to- Back loans
Q5. Explain double taxation avoidance agreement in detail
Q6. What do you mean by optimum capital structure? What factors affect cost of capital across nations?


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0015 – International Financial Management - 4 Credits
(Book ID: B1316)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. “Because of its broad global environment, a number of disciplines (geography, history, political science, etc.) are useful to help explain the conduct of International Business.” Elucidate with examples.
Q2. What is a credit transaction and a debit transaction? Which are the broad categories of international transactions classified as credits and as debits?
Q3. What is cross rates? Explain the two methods of quotations for exchange rates with examples.
Q4. Explain covered and uncovered interest rate arbitrage.
Q5. Explain briefly the mechanism of futures trading
Q6. Briefly explain the difference between ‘functional currency’ and ‘reporting currency’. Identify the factors that help in selecting an appropriate functional currency that can be used by an organisation.


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0016 – Treasury Management - 4 Credits
(Book ID: B1311)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Bring out in a table format the features of certificate of deposits and commercial papers.
Q2. What is capital account convertibility? What are the implications on implementing CAC?
Q3. Distinguish between CRR and SLR
Q4. Explain various sources of interest rate risk
Q5. Describe the three approaches to determine VaR
Q6. What is liquidity gap and detail the assumptions of it?


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0016 – Treasury Management - 4 Credits
(Book ID: B1311)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the features of ADRs and GDRs?
Q2. Explain FEMA and highlight the effect of FEMA on liberalisation.
Q3. What are the factors which distinguishes multinational cash management from domestic cash management?
Q4. Explain the framework for measuring and managing the liquidity risks.
Q5. Discuss the interest rate management using FRAs and swaps and the role of financial intermediaries.
Q6. Illustrate few issues that need to be considered while developing market risk management policies.


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0017 – Merchant Banking and Financial Services - 4 Credits
(Book ID: B1318)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of a custodian of shares.
Q2. What are the provisions for prevention of fraudulent and unfair trade practices by SEBI regulations?
Q3. Explain the different life insurance products.
Q4. Describe the deposit products and loan products.
Q5. Discuss about the two important credit rating agencies in India.
Q6. Describe issue management in merchant banking.


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0017 – Merchant Banking and Financial Services - 4 Credits
(Book ID: B1318)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Give examples of various venture capital funds that are present and examples of some business ventures that have been successful with venture capital financing.
Q2. Mutual fund schemes can be identified by investment objective, List one scheme within each category.
Q3. What are the advantages of leasing to a company ?
Q4. What is the provision of green shoe option and how is it used by companies to stabilize prices?
Q5. What do you understand by insider trading? What are the SEBI rules and regulations to prevent insider trading?
Q6. A company wishes to take machinery on lease. Study the lease options available to the company.


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0018 –Insurance and Risk Management- 4 Credits
(Book ID: B1319)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the guidelines for settlement of claims by Insurance company.
Q2. What is premium accounting and claim accounting?
Q3. Critically evaluate the role of agents in insurance industry
Q4. Explain product design and development process in Insurance Industry.
Q5. What is facultative reinsurance and treaty reinsurance?
Q6. What is the role of information technology in promoting insurance products?


Spring / February 2012 

Master of Business Administration- MBA Semester 4
MF0018 –Insurance and Risk Management- 4 Credits
(Book ID: B1319)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is the procedure to determine the value of various investments?
Q2. Explain chance of loss and degree of risk with examples.
Q3. Explain in detail Malhotra Committee recommendations
Q4. What is VAR and how it is useful in risk management tool?
Q5. List and explain briefly the organisations of insurers in India.
Q6. Explain different types of pricing objectives and methods.


Feb/Spring 2012 

Master of Business Administration - MBA Semester IV
MI0038 – Enterprise Resource Planning - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     Why are ERP systems said to be flexible? Explain with an example.
Q2.     Explain with an example the concept of supply chain management?
Q3.     Differentiate between Open Source and Commercial ERP. Briefly explain the key principles to a proper ERP system selection process.
Q4.     What is ATO and how is it different from ETO? List the advantages of CAD/CAM.
Q5.     How does the plant maintenance module help in achieving competitiveness? Write a note of Quality Management.
Q6.     Explain the working of Warehouse Management and Purchase department with an example.


Feb/Spring 2012 

Master of Business Administration - MBA Semester IV
MI0038 – Enterprise Resource Planning - 4 Credits
Assignment - Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     What is web ERP? What are its benefits? List out the different modules under ERP Inventory management.
Q2.     Briefly explain the functionalities of CRM sub modules. List out the benefits of CRM Systems.
Q3.     Illustrate the role of ERP systems in Human Resources. List out the benefits of Human Resource management systems.
Q4.     Describe how you would go about the different phases of the ERP implementation lifecycle, if it were being done in your company.
Q5.     Discuss briefly about JD Edward’s and PeopleSoft’s applications and their various modules.
Q6.     What is BAPI? Why BIAP is considered as commanding tool in the SAP consultant’s toolkit?


Feb/Spring 2012 

Master of Business Administration - MBA Semester IV
MI0039 – eCommerce - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain the framework of eCommerce in detail [10 Marks]
Q. 2 List the advantages and disadvantages of eCommerce [10 Marks]
Q.3 Prepare a scenario on the organization having shopping cart facility showing the advantages and disadvantages of having shopping cart facility [10 Marks]
Q.4 Give examples for different models of ecommerce and explain what is the benefit of that model in your example. [10 Marks]
Q.5 Write short notes on
a. False and malicious sites
b. Stealing visitor’s credit card information
c. Stealing customer’s data from selling agent and internet service providers
d. The use of cookies

[10 Marks]
Q.6 Describe the risk management paradigm in brief [10 Marks]


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