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Monday 13 August 2012

May 2012 Master of Business Administration - Semester 3 :contact us for answers at assignmentssolution@gmail.com


May 2012
Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Which are the main steps in planning and management of health care?

2. Explain the healthcare delivery system in India.

3. What would you state about the current scenario of Health Status in India?


4. How investigation of an epidemic is helpful in treatment and prevention of a disease?

5. Explain the mortality profile of India.

6. Discuss the significance and achievements of the National Programs on communicable diseases


May 2012
Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain the necessity of national health program on maternal and child health.

2. Name occupational diseases most prevalent in work places and their prevention methods.

3. What do you mean by behavioural health? Why is behavioural health important in community?

4. What are the steps in disaster management planning and implementation?

5. Explain the meaning and concept of health Insurance.

6. What are International Health Regulations and why are they important?


May 2012
Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Classify hospitals based on objectives, ownership and size.

2. What are the managerial skills to be possessed by a health services manager?

3. Write a note on components of patient care areas.

4. Outline the planning considerations required in setting up an accident and emergency department. Add a note on its importance.

5. Write in brief on the design considerations of the intensive care unit.

6. Enumerate the various activities of the central billing department.


May 2012
Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Enumerate the policies and procedures adopted in a medical records department. Add a note on its importance.

2. Write in brief note on the laboratory services.

3. Enumerate the functions of the dietary department. Add a note on its importance.

4. Explain the importance of housekeeping services in the hospital.

5. Why is quality the most important principle of material management?

6. What can material manager do as to management of life-saving drugs?


May 2012
Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 1 (Marks 60)
Q.1.Discuss the various functions performed by Health information professional [10 Marks]
Q.2. Write short notes on Goals of HMIS [10marks]
Q.3. Discuss the functions of radiology department [10 Marks]
Q.4. Mr. Lokesh after completing his MBA HCS course, got job
as a health information officer in Medical trust hospital in Ernakulum, Kerala.
[10 marks]
(a) Who will report to him?
(b) What all will be his duties/responsibilities
(c) Prepare a chart of organization of Health Information Department by staff.

Q5.Write short notes on role of nurses in system development Life Cycle [10 marks]
Q6. Explain and describe [10 marks]
(a) CBHI
(b) SRS


May 2012
Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 2 (Marks 60)
Q. 1. Explain E- health. [10 Marks]
Q.2. Discuss the process of Medical audit with a diagram [10 Marks]
Q.3. Describe the various benefits of PACS [10 Marks]
Q.4. what are the steps involved Risk management process. Explain all the steps [10 Marks]
Q.5.Kirloskar hospital in Nasik, Maharashtra is a 200 bedded hospital and it is getting difficult for them to keep all the medical records manually in hard copies so, the administrator suggested implementing EMR in their hospital. The management is not very sure about how to choose EMR. Write short notes on how to choose and install EMR [10 marks]
Q6. Explain the significance of Clinical Information system [10 marks]

May 2012
Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Elucidate upon the significance of financial information in the field of Decision-making in healthcare organisation.
Q2. Direct payments bring a range of tangible benefits. Discuss.
Q3. Explain the various steps involved in the process of joint products costing.
Q4. Explain the meaning of tax. What are the different methods of managing taxes?
Q5. “Uncertainty makes it difficult for a financial manager to predict the company’s requirements for short-term funds”. Discuss. What steps can the financial manager take to minimize the resulting risks to the company?
Q6. Explain the budgeting process for healthcare services.


May 2012
Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of economics and economists in healthcare.
Q2. Explain different methods of evaluation of healthcare services.
Q3. Why is the private healthcare sector an attractive destination for investors? What are the ways to invest in this sector?
Q4. Discuss the method of price determination under oligopoly.
Q5. What are the things that should be kept in mind before and while conducting an economic evaluation of healthcare services? Discuss in brief.
Q6. What do you mean by healthcare planning? What issues are highlighted in healthcare planning in India?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0010 – Manpower Planning and Resourcing - 4 Credits
(Book ID: B1228)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Describe knowledge management.
Q2. Explain the different levels of talent engagement.
Q3. Describe the major approaches of talent development.
Q4. Distinguish between internal and external sources of recruitment.
Q5. What are the benefits of manpower demand forecasting?
Q6. Mr. Aravind works at K&D Company. Recently two fellow team members were shifted to another team and their work was handed over to him. This affected his performance and also left him dissatisfied. Finally, he forwarded his resignation letter to the HR Department. The HR Manager decided to conduct an exit interview with Mr. Aravind. What questions do you think that the HR manager would want to ask Mr.Aravind?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0010 – Manpower Planning and Resourcing - 4 Credits
(Book ID: B1228)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What benefits does an organization get out by setting up an academy?
Q2. What are the steps involved in manpower planning?
Q3. Describe the different types of selection interviews.
Q4. How does Human Resource Accounting help the organization in its effort for development of employees?
Q5. What are the major hindrances that one encounters while carrying out manpower planning?
Q6. Ms. Lalita Singh has joined Triumphant India Private Limited. As an HR Manager, how would you prepare an induction programme for her?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0011 –Management and Organizational Development - 4 Credits
(Book ID: B1229)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the goals of sensitivity training?
Q2. What are the major types of changes in an organization?
Q3. Explain team building interventions.
Q4. What is the role of power and politics in the practice of OD?
Q5. Distinguish between management and administration.
Q6. Suppose you are an OD practitioner. What are the challenges that you have be prepared for while carrying out organization development?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0011 –Management and Organizational Development - 4 Credits
(Book ID: B1229)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the characteristics of organizational development?
Q2. What are the three levels of work groups?
Q3. What are the five different types of OD practitioner styles?
Q4. Explain the life cycle of resistance to organizational change in detail.
Q5. State the characteristics of organizational culture.
Q6. Suppose a steel industry wants to form a Quality Circle. What would be the criteria that you would set to form it? What are the benefits that you see in forming a quality circle?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0012 –Employee Relations Management - 4 Credits
(Book ID: B1230)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the challenges that international employees encounter.
Q2. Describe the different systems in an organisation that use Employee Relation Management tools.
Q3. Every organisation faces disciplinary problems from employees. Explain the major types of disciplinary problems faced in organisations.
Q4. What are the benefits that an organization enjoys by implementing employee participation?
Q5. What are the different leadership styles that are adopted by managers as per the Managerial Grid Model?
Q6. Suppose you are the HR Manager of a software company that is facing severe financial loss due to recession. What action would you take to keep your employees positive and motivated?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0012 –Employee Relations Management - 4 Credits
(Book ID: B1230)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the components of a Human Resource Information System?
Q2. How are trade unions classified?
Q3. What are the provisions of the Factories Act 1948 that ensure social security measures of workmen in a factory?
Q4. What are the reasons for maintaining good industrial relations in an organization?
Q5. What are the four strategy levels in an organization?
Q6. Imagine yourself as the HR Manager of a steel company and you find that for members of the production team in your organisation are in conflict and this has affected the productivity of the team. What steps will you take to resolve the conflict and improve the team productivity?


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the main objectives of Human Resource Planning?
Q2. Write a short note on focus groups.
Q3. Explain the audit of human resource function.
Q4. What are the components of human resource development audit?
Q5. What are the reasons for implementing the human resource scorecard?
Q6. Elaborate on the need for Human Resource Audit.


Summer / May 2012
Master of Business Administration- MBA Semester 3
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the linkages between HR Audit and business functions.
Q2. Write a short note on employee orientation programme.
Q3. Explain the different types of competencies with examples.
Q4. What are the trends in HR audit seen in Indian scenario?
Q5. Explain how audit of training is conducted.
Q6. Elaborate on the different aspects work place policies and practices to be considered by the employers.



May 2012
Master of Business Administration - Semester 3
IB0010: “International Financial Management”
(4 credits)
(Book ID: B1198)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the major components of BOP?
2. Define Swaps contracts. Write a note on forward swaps.
3. Briefly explain how an MNC can calculate its cost of equity capital.
4. What is the influence of Government interventions on the exchange rate?
5. Compare the Purchasing Power Parity theory and the International Fisher Effect theory.
6. What are the benefits of ADRs?
(a) To the investors
(b) To the issuing company
May 2012
Master of Business Administration - Semester 3
IB0010: “International Financial Management”
(4 credits)
(Book ID: B1198)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is economic exposure and how is it measured?
2. What are the various methods of capital budgeting that are normally adopted by MNCs?
3. Discuss briefly the various techniques to assess country risk.
4. Explain briefly the mechanism of futures trading.
5. Describe in detail the sub-prime lending.
6. What are the different tools for foreign exchange risk management?
May 2012
Master of Business Administration - Semester 3
IB0011: “International Marketing”
(4 credits)
(Book ID: B1199)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain how Letter of Credit acts as an appropriate mode of payment for both exporter and
importer.
2. How is international marketing segmentation helpful in making strategies? What are the
bases of the segmentation?
3. Discuss the EPRG orientations and give the differences between international and
domestic marketing.
4. What are the factors that affect the pricing strategy of an international firm? What different
pricing strategies can the firms adopt?
5. “International distribution decisions are critical decisions”. Substantiate.
6. What are star export houses? Mention the various special strategic packages for status
holders.
May 2012
Master of Business Administration - Semester 3
IB0011: “International Marketing”
(4 credits)
(Book ID: B1199)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is the role and elements of culture?
2. Write a short note on International Advertising. How is it important for international
marketing?
3. Describe the various modes of entries in international market.
4. Discuss briefly the steps involved in processing of an export order.
5. Discuss briefly the various techniques to assess country risk. Give examples to illustrate
your answer.
6. Discuss fundamental methods of exchange rate forecasting. What are the problems in
forecasting exchange rates?
May 2012
Master of Business Administration - Semester 3
IB0012: “Management of Multinational Corporations”
(4 credits)
(Book ID: B1200)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the meaning of international business. What are the difficulties in it?
2. Explain the international PLC theory.
3. Describe the forces that are leading international firms to the globalization of their
production and marketing.
4. How are strategies formulated? What are the various levels of strategy formulation
5. Describe the potential sources of disputes between MNC and host country governments.
6. Discuss the meaning and reasons for mergers and acquisitions.
May 2012
Master of Business Administration - Semester 3
IB0012: “Management of Multinational Corporations”
(4 credits)
(Book ID: B1200)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Differentiate between micro and macro environment.
2. What factors influence the choice of location for a firm’s manufacturing operations?
3. Enumerate the factors which affect the organizational structure of an International firm.
4. Discuss the pricing strategies available to an international firm.
5. Define the concept of social responsibility.
6. Compare the salient features of Chinese and Indian Management Practices?
May 2012
Master of Business Administration - Semester 3
IB0013: “Export-Import Management”
(4 credits)
(Book ID: B1201)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the objectives and motives of international business.
2. What is Shipping Bill? Explain various types of Shipping Bills.
3. Discuss the role of Clearing and Forwarding Agents in the successful execution of an
export order.
4. What is the documentation required under import policy.
5. What do you understand by SEZ? Discuss the facilities given to SEZ units.
6. Write the names of principal export documents and explain any two of them.
May 2012
Master of Business Administration - Semester 3
IB0013: “Export-Import Management”
(4 credits)
(Book ID: B1201)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is a Bill of Entry? Discuss the salient features and types of Bills of Entry.
2. Describe the steps to be takes for establishment of Export Import firm.
3. Explain various financing schemes of EXIM Bank.
4. Discuss the various types of cargo risks.
5. Give a comparative study of pre-shipment and post-shipment finance.
6. Explain the various types of custom duties.
Summer Drive/May 2012
Master of Business Administration - MBA Semester III
MI0033 – Software Engineering - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer all the questions
Q1. Quality and reliability are related concepts but are fundamentally different in a number of ways. Discuss them.
Q2. Discuss the Objective & Principles Behind Software Testing.
Q3. Discuss the CMM 5 Levels for Software Process.
Q4. Discuss the Water Fall model for Software Development.
Q5. Explain the Advantages of Prototype Model, & Spiral Model in Contrast to Water Fall model.
Q6. Explain the COCOMO Model & Software Estimation Technique.

Summer Drive/May 2012
Master of Business Administration - MBA Semester III
MI0033 – Software Engineering - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer the Following ( 6 * 10 = 60 Marks )
Q1. Write a note on myths of Software.
Q2. Explain Version Control & Change Control.
Q3. Discuss the SCM Process.
Q4. Explain
i. Software doesn’t Wear Out.
ii. Software is engineered & not manufactured.

Q5.Explain the Different types of Software Measurement Techniques.
Q6.Write a Note on Spiral Model.

May/Summer 2012
Master of Business Administration - MBA Semester III
MI0034 – Database Management System - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer all the questions
Q1. Differentiate between Traditional File System & Modern Database System? Describe the properties of Database & the Advantage of Database?
Q2. What is the disadvantage of sequential file organization? How do you overcome it? What are the advantages & disadvantages of Dynamic Hashing?
Q3. What is relationship type? Explain the difference among a relationship instance, relationship type & a relation set?
Q4. What is SQL? Discuss.
Q5. What is Normalization? Discuss various types of Normal Forms?
Q6. What do you mean by Shared Lock & Exclusive lock? Describe briefly two phase locking protocol?

May/Summer 2012
Master of Business Administration - MBA Semester III
MI0034 – Database Management System - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer all the Questions
Q1. Define Data Model & discuss the categories of Data Models? What is the difference between logical data Independence & Physical Data Independence?
Q2. What is a B+Trees? Describe the structure of both internal and leaf nodes of a B+Tree?
Q3. Describe Projection operation, Set theoretic operation & join operation?
Q4. Discuss Multi Table Queries?
Q5. Discuss Transaction Processing Concept? 10.2 Describe properties of Transactions?
Q6. Describe the advantage of Distributed database? What is Client/server Model? Discuss briefly the security and Internet violation?

May/Summer 2012
Master of Business Administration - MBA Semester III
MI0035 – Computer Network - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain all design issues for several layers in Computer. What is connection – oriented and connectionless service? [10 Marks]
Q.2 Discuss OSI Reference model. [10 Marks] Q.3 Describe different types of Data transmission modes. [10 Marks]
Q.4 Define Switching. What is the difference between circuit switching and Packet Switching? [10 Marks]
Q.5 Classify Guided medium (wired).Compare fiber optics and copper wire. [10 Marks]
Q.6 What are different types of satellites? [10 Marks]

May/Summer 2012
Master of Business Administration - MBA Semester III
MI0035 – Computer Network - 4 Credits
Assignment - Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write down the features of Fast Ethernet and Gigabit Ethernet. [10 Marks]
Q.2 Differentiate the working between pure ALOHA and slotted ALOHA. [10 Marks]
Q.3 Write down distance vector algorithm. Explain path vector protocol. [10 Marks]
Q.4 State the working principle of TCP segment header and UDP header. [10 Marks]
Q.5 What is IP addressing? Discuss different classes of IP Addressing. [10 Marks]
Q.6 Define Cryptography. Discuss two cryptographic techniques. [10 Marks]

Aug/Summer 2012
Master of Business Administration - MBA Semester III
MI0036 – Business Intelligence Tools - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Define the term business intelligence tools? Briefly explain how the data from one end gets transformed into information at the other end? [10 Marks]
Q. 2 what do you mean by data ware house? What are the major concepts and terminology used in the study of data warehouse? [10 Marks]
Q.3 what are the data modeling techniques used in data warehousing environment? [10 Marks]
Q.4 Discuss the categories in which data is divided before structuring it into data ware house? [10 Marks]
Q.5 Discuss the purpose of executive information system in an organization? [10 Marks]
Q.6 Discuss the challenges involved in data integration and coordination process? [10 Marks]

Aug/Summer 2012
Master of Business Administration - MBA Semester III
MI0036 – Business Intelligence Tools - 4 Credits
Assignment - Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain business development life cycle in detail? [10 Marks]
Q.2 Discuss the various components of data warehouse? [10 Marks]
Q.3 Discuss data extraction process? What are the various methods being used for data extraction? [10 Marks]
Q.4 Discuss the needs of developing OLAP tools in details? [10 Marks]
Q.5 what do you understand by the term statistical analysis? Discuss the most important statistical techniques? [10 Marks]
Q.6 what are the methods for determining the executive needs? [10 Marks]


Summer 2012
Master of Business Administration - MBA Semester 3
Mk0010 – Sales, Distribution and Supply Chain Management- 4 Credits
Book ID: B1220
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain any two types of sales organisation structures.

Q.2 Explain different sales strategies.

Q.3 What do you mean by compensation? Explain various modes of compensating sales team.

Q.4 What are the challenges faced by International sales managers?

Q.5 What do you mean by relationship marketing & also explain three types of consumer.

Q.6 Assume yourself to be the sales manager of a car showroom. How will you ensure that the selection procedure is smooth and you select right candidates for the job?


Summer 2012
Master of Business Administration - MBA Semester 3
Mk0010 – Sales, Distribution and Supply Chain Management- 4 Credits
Book ID: B1220
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What do you mean by physical distribution management? Describe various components of it.

Q.2 What are the various types of distribution channels?

Q.3 Describe the various types of retailers.

Q.4 What are logistical operations? What are the major components of logistical operations?

Q.5 Explain vertical, horizontal and Multi-channel marketing system in detail.

Q.6 Explain the various strategies of supply chain management


Summer 2012
Master of Business Administration - MBA Semester 3
MK0011 – Consumer Behaviour - 4 Credits
Book ID: B1221
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Explain the VAL’s theory and describe each type of consumer.

2. Discuss Freudian theory of personality. Give practical examples wherever possible.

3. Describe cognitive learning theory and cognitive response model.

4. Describe diffusion process and adoption process.

5. Explain briefly about communication process and barriers to communication.

6. Discuss cross cultural influences & Explain cultural differences in Non-verbal communications.


Summer 2012
Master of Business Administration - MBA Semester 3
MK0011 – Consumer Behaviour - 4 Credits
Assignment Set- 2 (60 Marks)
Book ID: B1221
Note: Each question carries 10 Marks. Answer all the questions.
1. Explain characteristics of culture and classification of cultural values.

2. Explain the types of Reference group and its influences.

3. Discuss the types of Decision making.

4. Explain first two process of consumer decision Process.

5. Explain the factors influencing organisational buyer behaviour.

6. What is cognitive dissonance? Briefly explain Leon Festinger’s Theory.


Summer 2012
Master of Business Administration - MBA Semester 3
MK0012– Retail Marketing - 4 Credits
Book ID: B1222
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 How has the growth of retail sector helped the Indian economy?

Q.2 Discuss different types of store based retailer. Give examples of each.

Q.3 Explain the GAP Model of service quality.

Q.4 Define Retail store image & describe factors influencing it.

Q.5 What is positioning? Discuss various positioning approaches.

Q.6 Explain the various elements of communication mix included in retail chain.


Summer 2012
Master of Business Administration - MBA Semester 3
MK0012– Retail Marketing - 4 Credits
Book ID: B1222
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 How does advertising help in retail promotions? Discuss the various appeals being used.
Q.2 What is the significance of proper merchandise presentation? What is cross-merchandising?
Q.3 What is psychological pricing? Determine its effectiveness.
Q.4 Differentiate relationship marketing and transaction marketing.
Q.5 Explain the concept of social marketing. Discuss the P’S under social marketing.
Q.6 Discuss the advantages and disadvantages of E-Tailing.

Summer 2012
Master of Business Administration - MBA Semester 3
MK0013– Marketing Research - 4 Credits
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Distinguish between product research and new product research. Explain with examples.
Q.2 How to write a marketing report and what quality is to be ensured?
Q.3 Which are the various types of scales in marketing research and its applications?
Q.4 Explain the types of hypothesis and the steps involved in hypothesis testing.
Q.5 What are the limitations of sampling? What are the indicators for an ideal sample?
Q.6 Considering Indian consumers and Indian market trends, mention the ways through which a marketing researcher can carry out research? If you were to research a market segment, how would you go about it?

Summer 2012
Master of Business Administration - MBA Semester 3
MK0013– Marketing Research - 4 Credits
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What are the nature, scope and features of Marketing Research?
Q.2 What are client ethics and field service ethics? Explain with example.
Q.3 Discuss different types of information applicable in market research and mention their uses.
Q.4 What is SPSS? How does SPSS help in marketing research?
Q.5 Give a note on marketing audit.
Q.6 What do you mean by sales forecasting? Explain the steps involved in it.

(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0010 - Operations Management (4 credits)
(Book ID:B1232 )
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe the system perspective of operations management.
2. Explain the operations strategy model.
3. Explain the significance of various parameters /techniques used to evaluate decisions relating to plant and equipment.
4. Briefly explain the important techniques based on which planning and execution of operational process is conducted.
5. Explain the various criteria in selecting a suitable location
6. The table on the below presents the data regarding actual demand and forecasts for two products, X and Y, in the six months from January 2012 to June 2012. Using moving average (6 months), make demand estimates for products X and Y for the months July 2012, August 2012 and September 2012.

Month Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12
Actual Demand
Product X Demand 2680 2600 2350 2630 2400 2620
Product Y Demand 1260 1220 1200 1290 1220 1280


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0010 - Operations Management (4 credits)
(Book ID:B1232 )
Marks 60
Note: Each Question carries 10 marks
1. Explain the different types of methods study used to observe workers/operators and develop a new process for performing a task in a better way?
2. Describe the various algorithms for balancing material flow.
3.
a. Differentiate between EDI, EPOS and Bar Coding
b. Explain in brief the four way classification in generic operations strategies
4. Discuss the various approaches used to determine the quality of the product/services
5. What is EOQ? Explain EOQ model of inventory and state its assumptions
6.
a. What are the various descriptive statistics measures of central tendency
b. List the different types of failure in operations and describe the three main ways of measuring failure


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0011 – Enterprise Resource Planning (4 credits)
(Book ID: B1233 )
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Summarise the advantages of ERP systems
2. Evaluate the importance of integrated information systems in an organisation’s success
3.
a. List the technologies that increase the power and effectiveness of an ERP system.
b. Differentiate between commercial and open source ERP
4. Describe the main functions of material management module.
5. Discuss the three types of information essential for a successful ERP system
6. Briefly describe the functioning of a ERP System

Master of Business Administration - MBA Semester 3

(May 2012)
“Operations Management” Specialization
OM 0011 – Enterprise Resource Planning (4 credits)
(Book ID:B1233 )
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Describe the ERP inventory module.
2.
a. List the applications of analytical CRM
b. Summarise the various features of ERP financial module
3.
a. Evaluate the importance of end user training for the success of ERP implementation
b. State the benefits of a ERP system
4. Who are the major ERP players in the India market? Explain in brief
5. Write a note on SAP R/3
6.
a. Evaluate the role of consultants in the success of ERP projects
b. Which are the new channels explored by ERP vendors


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0012 – Supply Chain Management (4 credits)
(Book ID:B1234)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Define Supply Chain. Discuss the various supply chain elements.
2. Discuss the elements of Logistics
3.
a. Explain the six–step approach of effective forecasting.
b. Describe dynamic replenishment

4. Evaluate the supply chain strategies for purchasing items
5. How can differential advantage be achieved through Supply Chain Management?
6. Describe the steps in procurement process


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0012 – Supply Chain Management (4 credits)
(Book ID:B1234)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1.
a. List the ten steps of assessment of supply chain management
b. List out the benefits of mapping the supply chain process.

2. Summarise the important components of Supply Chain
3. Evaluate the E-business impact on Supply Chain
4. Summarise the role of marketing in Supply Chain Management.
5. Explain the need and importance of Reverse Supply Chain Management

6.
a. List the advantages of SCOR
b. What is RFID? What are the advantages of RFID in Supply Chain Management?


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0013 – Advanced Production and Operations Management (4 credits)
(Book ID: B1235)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What do you mean by operation strategy? Explain the contents of operation strategy.
2.
a. Explain the major competitive dimensions of operations strategy.
b. List the different types of benchmarking that could contribute to performance improvement
3. What is Flexible Manufacturing System? How does it help in improving the manufacturing process?
4. Name and explain the different types of plant layouts.
a. Compare Logical and Physical Modelling
b. Differentiate between process and product layout
5. Describe the seven key strategies in assuring that the company or agency creates a culture of ideas.
6. What are the systems views that must be considered while planning a project?


(May 2012)
Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0013 – Advanced Production & Operations Management (4 credits)
(Book ID: B1235)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain the role of MRP in production planning system
2. Describe the different types of waiting line models
3. Give examples of the practical applications of Just In Time(JIT)
4. Explain the aggregate planning process.
5. Differentiate between Mass Production and Toyota Production System.
6. What are the three major challenges faced by Computer Integrated Manufacturing?



(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0010 – Introduction to Project Management (4 credits)
(Book ID: B1236)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe briefly the characteristics and constraints of a project.
2.
a. Explain the various tools and techniques used in project life cycle.
b. What are the responsibilities of project manager?
3.
a. Describe the role of project Management in strategy.
b. List the benefits that project management process offers to an organization
4. Describe the approaches that are used to screen projects
5. Explain the various tools and techniques uses for Project HR Management
6. Explain why determining the technical basis of a project is an irreversible decision and
also explain the parameters which are analysed in conducting the detailed financial
analysis of a project.
(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0010 – Introduction to Project Management (4 credits)
(Book ID: B1236)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain the types of contracts that are entered into in project procurement.
2.
a. Derive the steps to develop a work breakdown structure of a project.
b. Explain the different types of risks involved in a project with examples.
3. Explain the steps to be followed to successfully implement the ISO 9000 standards in a
company.
4. Summarise the basic essentials that the project management should be able to support.
5. What do you understand by ethics and what is its role in project Management?
6. What are the features of project management software?
(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0011 – Project Planning & scheduling (4 credits)
(Book ID: B1237)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1.
a. What is the importance of planning for projects?
b. List the project plan elements
2. What are the factors need to be considered while developing WBS?
3. What is the significance of a Business Case for a Project? What are the items of
information necessary for this?
4.
a. What are the inputs for the cost estimating process
b. Explain the resource allocation in projects.
5. Explain the steps to draw a CPA chart.
6. What are the inputs or basic requirements for planning quality of projects
(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0011 – Project Planning & scheduling (4 credits)
(Book ID: B1237)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is project optimization?
2. Summarise how MS project aids in calculating a schedule
3. Explain the various design stages of project life cycle.
4. Explain four different types of predecessor.
5. Explain various model used for business value
6. Write a note on assessing project profitability
(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0012 – Project Finance & budgeting (4 credits)
(Book ID: B1238)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain BOOT, BOT and BOO project financing methods and the advantages and
disadvantages
2. Write a note on financing methods and their role in a project
3. Evaluate the golden rules of project risk management.
4. Define the factors you would consider while making the project budget? Justify your
answer with an example
5.
a. Differentiate between NPV , IRR and payback period
b. Explain the particulars which are to be included in the project proposal
6. Having two good project proposals, how will you identify the best between the two by
considering the criteria for identifying project?
(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0012 – Project Finance & budgeting (4 credits)
(Book ID: B1238)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define ratio analysis. What are various types of analysis one can adopt in project
financing
2. Describe the three processes involved with cost management process
3. List the major advantages of the parametric model.
4. Explain the concept of EVM( Earned Value Management)
5. Evaluate the various project valuation methods
6. Explain the role of different stakeholders of project evaluation.
Summer / May 2012
Master of Business Administration- MBA Semester 3
PM0013 –Managing HR in Projects - 4 Credits
(Book ID: B1239)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain Responsibility Assignment Matrix.
Q2. Explain the relevance of HRM in Project Management.
Q3. Wrtie a short note on effective Project Management Information System (PMIS).
Q4. What are the key aspects that a Project Manager has to keep in mind to promote effective
performance while managing a virtual team?
Q5. Write a short note on distributing information to team members for managing communication.
Q6. Suppose you are the Project Manager in an IT company. What are the challenges that you would face
while developing a communication plan?
Summer / May 2012
Master of Business Administration- MBA Semester 3
PM0013 –Managing HR in Projects - 4 Credits
(Book ID: B1239)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the four learning styles developed by David Kolb.
Q2. What are the different types of people management skills required for a Project Manager?
Q3. What are the different roles that a Project manager has to take in handling conflicts?
Q4. What are the six phases of business knowledge areas that a project manager has to possess?
Q5. List the major steps involved in stakeholder analysis.
Q6. Ms. Shanta is the Team Manager in an IT company, managing ten team members. She finds that
there are frequent conflicts in the team. What are the different conflict resolution styles that the team
can adopt to resolve conflicts?
May 2012
Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe the dimensions of Quality?
2. Differentiate between Quality control and Quality assurance.
3. What is meant by Quality Audit? Explain the importance of Quality Audit.
4. What is “Cost of Quality”? Differentiate between external failure cost and internal failure
cost.
5. Explain Kaizen Approach to Problem Solving, with an example.
6. What are the barriers to quality?
May 2012
Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is Customer relationship management? Explain.
2. Explain product development and its process.
3. Write a note on the ISO 9000 series of Quality Standards and Malcolm Baldrige Criteria for
Business Performance Excellence.
4. Describe the various tasks which help to build a healthy association and partnership with
the suppliers.
5. Assume that you are a Quality manager in a large manufacturing company and you are
thinking of implementing TQM in your Company. What are the various barriers you may
face for such initiative? List out such barriers to Quality. How do you plan to overcome such
barriers?
6. Write short notes on quality in service organisations
May 2012
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Mention some of the quality Gurus and their contributions
2. Define the term ‘quality’. Write a note on evolution of Quality.
3. Describe Dr. Edwards Deming’s “Fourteen points” of Quality management
4. Describe the contribution of Kaoru Ishikawa on quality management
5. Write short notes on ‘5S’ principles.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?
May 2012
Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Explain “four absolutes of Quality” given by Philip Crosby’s
2. What is meant by PDCA Cycle? Explain.
3. Explain the contribution of Joseph Juran towards quality management.
4. What is meant by Quality Circle? What are the significant characteristics and features of
Quality circle?
5. Describe the contribution of Genichi Taguchi towards Quality management.
6. Write brief note on “Business process re-engineering”
May 2012
Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
(4 credits)
(Book ID: B1242)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. List the different quality control tools. Describe briefly the Scatter Diagram with example.
2. What are the causes of variation in a process? Differentiate between ‘accuracy’ and
‘precision’?
3. Write a note on “Cause and Effect diagram”
4. What is meant by acceptance sampling? Explain the various quality indices for acceptance
sampling plan.
5. What is meant by process capability index. Differentiate between Cp and Cpk index.
6. The following numbers indicates the number of defectives in 20 samples containing 2000
items:
425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193, 280,
389, 326
Calculate the values for central line and control limits for P chart and construct the control
chart.
May 2012
Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
(4 credits)
(Book ID: B1242)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a brief note on Pareto chart
2. Explain the concept of process with an example. Write a brief note on SIPOC.
3. What is Normal distribution? What are the properties of Normal distribution?
4. What is a Control chart? Describe the structure and construction of control chart.
5. What is meant by hypothesis testing? Explain type 1 and type 2 error.
6. Differentiate between process capability and process stability. Mention some of the major
uses of process capability analysis.
May 2012
Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Define “Quality Function Deployment (QFD)”? What are the features of QFD?
2. Describe the various methods for gathering information.
3. Define the term ‘reliability’. What is its relevance in Quality?
4. Write brief note on “Quality loss function”.
5. What is FMEA? Write a brief note on Risk Priority Number.
6. What is a process? Explain the concept of process mapping with an example.
May 2012
Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. When do you use Quality Control Charts? What are the types of Control charts?
2. Write a brief note on the following: (i) Affinity diagram (ii) Tree diagram
3. What is meant by ‘Voice of Customer’? How do you capture ‘voice of customer’?
4. Write brief note on Business Process Re-engineering
5. What is “business excellence”? Describe Baldrige performance excellence model.
6. What is Quality Management System? What are its benefits?

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