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Monday 27 August 2012

Examination paper: Six Sigma Management: contact us for answers at assignmentssolution@gmail.com

Examination paper: Six Sigma Management
IIBM Institute of Business Management 8
IIBM Institute of Business Management
Examination Paper MM.100
Six Sigma Black Belt
Section A: Objective Type (40 Marks)
•This section consists of Multiple Choice questions.
•Answer all the questions.
•Part one questions carry 1 mark each & Part Two questions carry 2 marks each.
Part One:
Multiple Choices:
1. Calculate the estimated variance of the population from which the following values have been
randomly selected: 2.8 2.7 2.6 2.9 2.8 2.8 2.8.
a. 095
b. 009
c. 088
d. 008

2. The mean, median and mode of a distribution have the same value. What can be said about the
distribution?
a. It is exponential
b. It is normal
c. It is uniform
d. None of the above
3. Approximately what percent of the data values are smaller than the mean?
a. 25%
b. 50%
c. 75%
d. None of above
4. A normal probability plot is used to:
a. Determine whether the distribution is normal
b. Plot Z value
c. Determine process capability
d. It percent out of specification
5. Nominal Group technique is used to:
a. Help a group reach consensus
b. Generate a group on new ides
c. Provide a consistent stable group leadership
d. Provide a name for the group
Examination paper: Six Sigma Management
IIBM Institute of Business Management 9
6. An example of a project metric would be:
a. The decrease in defect occurrence
b. The decrease in product cost
c. The decrease in cycle time
d. All the above
7. A correct statement about the relationship between the terms parameter and statistic is:
a. A population statistic is more accurate than a parameter
b. A sample parameter is used to estimate a statistic
c. A sample statistic is used to estimate a population parameter
d. Standard deviation calculation requires both statistics and parameters
8. A and B are events. P(A) = 0.80 and P(B) = 0.90:
a. Events A and B are disjoint or mutually exclusive
b. Events A and B are not disjoint or mutually exclusive
c. P (A and B) = 0
d. P(A and B) = 1.7
9. In a certain sampling situation, a=0, b=0.08. the power of the sampling plan this case is:
a. 0
b. 0.08
c. 1.00
d. 0.92
10. A newspaper article describes a high positive correlation between obesity and orange juice
consumption among six-year-old children’s. Parents who restrict the use of orange juice for their
children have:
a. Made a type I error
b. Made a type II error
c. Misunderstood margin of error
d. Confused correlation with causation
11. In an experimental design context, replications refer to:
a. Duplicating experimental result at another location
b. Repeating a test with the same factor levels
c. Obtaining the same or similar result from different factors
d. Repeating an experiment but using at least one different factor level
12. Find the upper control limit for a range chart if n=4 and the average range is 2.282.
a. 2.282
b. 4.564
c. 5.208
d. 3.423
13. An x-bar control chart been established with control limits of 3.245 and 3.257, n=5. An engineer
collects the following sample and plots the average on the control chart: 3.257, 3.256, 3.258, 3.259
a. The process is out of control
b. The process is not out of control
c. The engineer misused the control chart
d. The control limits are incorrect
Examination paper: Six Sigma Management
IIBM Institute of Business Management 10
14. TEIZ is an acronym which refers to:
a. A set of problem solving tools
b. An organization of quality professionals
c. An experiment using transitional results
d. A Russian general responsible for creative thinking
15. A robust design is one which;
a. Has high reliability
b. Has low maintenance frequency
c. Is simple to manufacture’
d. Is resistant to varying environmental condition
16. A frequent cause of system sub optimization is:
a. Optimizing individual process
b. Failing to draw a system flow chart
c. Using data with outliers
d. Failing to consider the normal distribution
17. The x2 distribution is:
a. Symmetric
b. Left skewed
c. Right skewed
d. Normal
18. An advantage of using standard deviation rather than range for measuring dispersion of a large
sample is that:
a. Standard deviation has a simpler formula
b. Calculators have a standard deviation key but not a range Key
c. Standard deviation uses information from each measurement
d. Range calculation are not normally distributed
19. The team development stage characterized by expression of individual opinions and ideas often
without regard for team objectives is known as:
a. Performing
b. Norming
c. Conflicting
d. Storming
20. SMED is an acronym for activity that:
a. Involve housekeeping in the work area
b. Makes mistake of a certain type impossible
c. Emphasizes the pull of the customer
d. Reduces set up the time
21. A principle advantage of fractional factorial experimental designs is:
a. Reduced cost
b. Improved accuracy
c. Increased confounding
d. Higher confidence level
Examination paper: Six Sigma Management
IIBM Institute of Business Management 11
22. Dr. W Edwards Deming:
a. Lectured in Japan after World War II
b. Was an author of several books in the US
c. Is considered an expert in the quality field
d. All of the above
Part Two:
23. What percent of population falls below the lower specification limits?
a. 9.18%
b. 22.66%
c. 6.68%
d. 1.83%
24. Find the mean, median and mode of the following data set: 9, 11, 12, 14, 18, 18, 18, 20, and 23:
a. 15.5, 18, 18
b. 15, 14, 18
c. 15, 12, 18
d. 15.5, 16, 18

Use for problems 25-27:
A B Res.
25. Calculate the main effect of factor A:
a. 20
b. 25
c. 30
d. None of the above
26. Calculate the interaction effect:
a. 20
b. 25
c. 40
d. None of the above
27. If it is desirable to maximize the response R, the following levels should be used:
a. A+ and B+
b. A+ and Bc.
A- and B+
d. None of the above




28. This experimental design is:
a. Full factorial
b. Half factorial
c. Quarter factorial
d. None of the above
29. The number of factors, levels and replications:
a. 3, 3, 3
b. 3, 2, 2
c. 3, 2, 3
d. None of the above
30. An indication of the experimental error is available because the design has:
a. Multiple replications
b. Multiple levels
c. Multiple factors
d. None of the above
31. The average number of defects is 21.6. Find the upper control limit for the C-chart.
a. 26.4
b. 24.6
c. 26.2
d. None of the above
Section B: Short Notes (30 Marks)
•This section consists of Short Notes Questions.
•Answer all the questions.
•Each Question carries 6 marks.
1. Briefly define Affinity Diagram with an example.
2. By using imaginary figures draw a Run Chart.
END OF SECTION A
Examination paper: Six Sigma Management
IIBM Institute of Business Management 13
3. Consider the following data & develop a normal probability graph paper & normal probability
plot:
7.9, 9.7, 10.6, 12.7, 12.8, 18.1, 21.2, 33.0, 43.5, 51.1, 81.4, 93.1
4. A painting process produces coatings with a thickness of 0.0005 & a standard deviation of
0.00002. What should the tolerance limits be for this process? Briefly explain Tolerance design?
5. What is Pugh matrix? State the steps which are used in Pugh matrix.
Section C: Applied Theory (30 Marks)
•This section consists of Applied Theory Questions.
•Answer all the questions.
•Each question carries 15 marks.
•Detailed information should from the part of your answer (Word limit 200 to 250 words).
1. Define & describe the purpose of root cause analysis? Recognize the issues involved in
identifying a root cause analysis and list various tools for resolving chronic problem?
2. Describe the purpose & elements of FMEA including risk priority number (RPN), and evaluate
FMEA results for processes, products, & services. Distinguish between design FMEA (DFMEA)
& process FMEA (PFMEA) and interpret results from each.
-
S-2-210311
END OF SECTION B
END OF SECTION C


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