NMIMS assignments December 2020: Contact us for answers at assignmentssolution@gmail.com

 

NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: World Class Operations
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. Briefly explain the ways the manufacturing industries transform to become World Class.
(10 Marks)

2. Why Quality Awards are important in the achievement of operational strategies which
make the firms establish world class operations? (10 Marks)
3. a. How important are the environmental considerations in achieving world class companies?
(5 Marks)
3. b. You have been engaged by a large chemical plant to advice on environmental standards
to be implemented for the plant to be world class. (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: International Logistics & Supply Chain Management
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30
1. A foreign automobile company is planning its foray into Indian market starting with a
sub-compact SUV designed specifically for the Indian consumer. Given the sales
trends of competitors in this segment, the company has forecast strong demand for its
offering & is confident of good sales volumes. Help the company in its supply chain
planning & suggest a supply chain strategy for its Indian foray. (10 Marks)

 

2. An Indian toy manufacturing SME located in the state of Uttar Pradesh & catering only
to the domestic market has sensed a big export market for its products in the adjacent
countries of Nepal, Bangladesh & Sri Lanka. Contemplating expansion to these
markets, the company is evaluating the logistics & supply chain requirements for
exporting to these countries. What considerations must drive the logistics planning for
this potential export business? Based on these logistical considerations, would you
recommend targeting all / some / one of these export markets? Explain the most
suitable choice of logistics strategy (in-house / 3PL / 4PL etc.) for your recommended
market/s. (10 Marks)
3. Mumbai-based trading company imports various high-end consumer electronics and
distributes them to retailers in the domestic market. The company publishes a
catalogue of its products and imports them based on orders placed by the retailers. The
market for these goods is limited compared to that for general consumer electronics
and is characterized by highly variable demand with short response times.
a. Which mode of transportation must the company prefer for importing the high-end
consumer electronic goods? (5 Marks)
b. Explain the warehousing requirements of the company and suggest the type of
warehouse suitable for its needs. (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Decision Analysis & Modeling
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30
1. Optimization is one of the objectives in efficient running of the Business. Give
examples of optimization as used in the industry with proper explanation.
(10 Marks)

2. LPP is extensively used in allocation of scarce resources. Explain the main properties
of LPP. (10 Marks)
3.a. What is the dominance rule used in Game Theory? (5 Marks)
3.b. Solve the following Game and find out the Saddle Point

Player A	Player B
A1	1	2
A2	4	- 3

(5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Business: Ethics, Governance & Risk
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. Food plants or crops, which have been genetically altered, are known as genetically modified
foods. The genetic alteration is meant to make it commercially competitive, yet it is not
without environmental and ethical concerns and dilemmas. What according to you are the
Four main short term benefits to the producer/consumer of genetically modified food crop,
elaborate? Also identify and explain any Four long term negative impact of genetically
modified food crop on the environment as well as human health.
(10 Marks)
2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns
involved in environmental ethics. Elaborate on any Three critical practices /processes
adopted by business to showcase that ethical environmental responsibility has been
embedded in their over all business strategy
(10 Marks)
3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG
company, recognized as a highly motivated, committed and capable executive across the
organization. When the CEO of the company meets with an accident and is paralyzed the
Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who
is just one year old in the company, as the next CEO. The organization is now largely divided
into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources
thinking of addressing this issue of gender discrimination. According to you, which Five
factors influence the attitude of an individual towards gender bias? How can this attitude be
changed/overcome? (5 Marks)
3. b. How has study of Business Ethics benefitted YOU as a person or a manager?
(5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Advanced Supply Chain Management
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. In supply chain, sourcing is one of the important processes. The reason is that a wrong
selection of suppliers can result into sub-optimal use of organizational resources and
unnecessary costs. Make a sourcing strategy for your organization which is a
manufacturer of consumer products.
(10 Marks)

 

2. Your organization is planning to launch a new product by end of the year. The product is
new and innovative and there is no historical data for forecasting. What are some of the
popular qualitative methods that you will suggest your organization to carry out for good
forecasting to predict or estimate the demand for the product? Explain the advantages and
limitations of the same.
(10 Marks)
3. It is crucial for organizations to improve their supply chain performance to meet increased
customer demands on time. They should regularly evaluate the performance of their
supply chains using various metrics.
a. What are the different metrics you would use for measuring the inventory levels? Give
examples. (5 Marks)
b. Your organization wants to improve the effectiveness of their supply chains and wants
you to incorporate business concepts for process re-engineering using SCOR Model.
Explain the stages of supply chain you would focus on. (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Total Quality Management
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. Gokuul Industries is known for its innovative products. In recent times some of its
products failed to meet its customers’ expectations resulting in an increase in the new
product development time. Suggest a quality management technique that Gokuul

Industries can use to understand its customer’s needs, translate them into product
features and quality plan for the products while keeping the competitors’ performance
in view. (10 Marks)
2. You have joined Reddy Sons as VP operations. The organization has been confronting
several issues like rising in costs, a decline in sales volumes and customer dissatisfaction
for the last two years. Reddy Sons works in a conventional method and all performance
measures are in traditional financial terms only, like revenue increase, high profit or
liquidation etc. You realize that these conventional performance estimates do not help the
organization in their quality initiatives. How are you going to change the performance
measurement system at Reddy Sons to bring it in line with the TQM philosophy?
(10 Marks)
3. Consistent product quality is the most proven predictor of any manufacturer’s success.
Competitors may imitate each other’s marketing, but superior quality stands alone as the
truest statement of company’s values. That is why forward-thinking manufacturers are
making quality cost management part of their DNA.
Engraining the fundamentals of quality cost management across every plant and
production line creates guardrails that keep quality improvement on track. Moreover, it
leads to improved product quality and increased yield rates, fostering customer goodwill.
That is why manufacturers who have embraced quality cost management are driving
higher customer demand and loyalty—and greater profits—than competitors spending
millions of dollars to market mediocre quality products.
Knowing the cost of quality (COQ) is essential to earning and keeping a reputation for
excellence, nurturing customer trust, and growing over time. Since it represents all the
costs associated with stabilizing and continually improving product quality, from
suppliers to customers, COQ is the single best metric for tracking how well
manufacturing is delivering on the commitment to exceptional quality. It’s common to
see cost of quality account for 15% to 20% of a manufacturer’s sales, and between four
to six times the size of net profits a given year.
Columbus, L. (2020, August 28). Getting Started With Quality Cost Management.
Retrieved August 30, 2020, from https://www.qualitymag.com/articles/96194-gettingstarted-with-quality-cost-management
a. Using an industry example, explain the steps to calculate and report cost of quality (COQ)?
Compare the calculated COQ with the COQs of some world class companies.
(5 Marks)
b. Explain how the company can reduce its COQ? (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Service Operations Management
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. Discuss the Role of Service Engineers in ‘Engineering’ Service Operations. Explain the
three techniques used to evaluate service operations with reference to a Restaurant setup
(10 Marks)

2. Define and briefly explain the term ‘Service Design’. What are the various approaches
that organizations adopt to implement ‘Service Design’? Explain with examples for
each approach from setups like Banking; Customer Care; App based services; etc
(10 Marks)
3. The consumer durable industry is a good example wherein the businesses involve both
manufacturing as well as service operations. The sold products are evaluated by the
customers and rated highly based on the after sales ‘service’ that the seller provides.
With reference to the consumer durable industry discuss the following aspects of
service operations
a. Discuss the elements that need to be planned in a Service Framework. (5 Marks)
b. What are the challenges faced by the Service Managers who manage these service
operations? (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Project Management
Internal Assignment Applicable December 2020 Examination
Assignment Marks: 30

1. A software development project was planned to be completed in 12 months. The review
of the project after eight months revealed that Rs. 120000 was spent on the project for
48% of project completion. Consider total project budget as Rs 240000. Calculate and
explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility
analysis using the six laws of project feasibility. (10 Marks)
3. You are given the task of preparing project plan for the “Annual Day Function” of your
college.
a. Explain work break-down structure and prepare three levels of work break-down
structure for this project plan. (5 Marks)
b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare
RACI Model for the given project plan. (5 Marks)
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Procurement Management
Internal Assignment Applicable for December 2020 Examination
Assignment Marks: 30

1. A chain of premium jewelry brand is launching new business in India. Being a global
chain, they want to maintain same look and feel of global store experience. It is obviously
not possible to get everything from global vendors as cost is also a criteria. As Purchasing
Buyer you have been asked to procure major capex for the stores chain. Explain with
detailed steps how you will approach this assignment focusing on what factor will be
different as against typical raw material procurement? What challenges one may face in
Capex Procurement? Take examples of Capex you can think of in above scenario &
explain process around it in your answer accordingly.
(10 Marks)
2. Amidst Covid with global logistics opening up slowly, it’s important for your
organization who is in plastic sheets manufacturer to get their raw material – resins, the
main ingredient in this molding process from Turkey. The raw material is urgently
required now as your organization has lots of order to deliver. While market has open yet
movement involved lot of risk like delayed consignments etc. What Inco terms once
should select to ensure goods are delivered on timely basis and till factory premises? Can
choosing right Inco terms also help organization to save money in these difficult times?
(10 Marks)
3. Case Study
INTRODUCTION
M/s GETWELL is a privately owned big pharma player. Being Pharma company
selection of raw material and packaging material is quite stringent both in terms of
specification & dealing with same vendors for years now. M/s GETWELL is a listed
organization who strongly believes in innovation. Their R&D team continuously works
on getting customer latest product and hence don’t want to change old proven ways of
working under name of quality.
M/s GETWELL has grown since 1980s into one of the top 5 Pharma players in India.
The company has an annual turnover of $750 million and employs 2,500 staff, including
a centralized purchasing function at head office. From past 3 years company growth has
been almost flat.

A newly hired senior purchasing manager Jacob has been appointed at head office, who
is responsible for bringing change in procurement practice and yet not sacrificing savings.
During his interview he was also told that last year during annual vendor meet lot of
vendors raised concern of need of transparency in procurement process. They also
mentioned that they get lot of enquiries but even after ensuing proposal and sample
submission as per process, they never get new orders. These vendors are in database of
other Pharma companies and are quite keen to work with GETWELL.
Scenario
Jacob is an experienced and qualified purchaser who has worked across the public and
private sectors for the last decade. In starting days he is investing lot of time to understand
key categories and the critical vendors. He is simultaneously working on updating
Purchase Policy.
While undergoing few transactions, Jacob could identify issue in sample approval
process. While engineering teams evaluate lot of samples of new vendors, doesn’t
provide logical reason for rejecting new vendors even though samples look to fit in
specification. Moreover, organization still followed seal envelope quotation process for
most of the critical procurement, which takes lots of time. Most of the time cycle of
sourcing goes so long that key launches are often closed in haste and hence order are
placed with same incumbent vendors with much higher cost.
Meanwhile, Jacob highlight these Gap to Head of Purchase department during his
quarterly review discussion. During the discussion Jacob happen to mention that while
organization has progressed but still follow old ways of procurement. These progress
delays over cycle and also impact new launches. He also mentioned risk that organization
is taking by depending on few vendors for years now. Jacob also highlighted how
eProcurement process can help them to resolve some of these issues. The Purchase head
is quite surprise to understand that changes in process can bring both speed and
transparency. And is also worried that cost should not be the only criteria to select new
vendors
The Head of Purchase Department has asked him to evaluated overall process and come
up with his recommendation. (The information in this case study is purely fictitious and
has been prepared for assessment purposes only. Any resemblance to any organization or
person is purely coincidental.)
a. Put yourself in shoes of Jacob, mention challenge that you can identify as a Purchase
Manager in the Case Study above? How can eProcurement help you to improve you
manage to resolve them on longer term? (5 Marks)
b. The Purchase Manager Jacob wants to introduce stringent supplier selection criteria in
purchase process while evaluating vendors. What are the steps he should value in this
case study? (5 Marks)
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