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Tuesday, 26 November 2013

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MCA Semester III Examination Paper: Principles of Management
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester III Examination Paper MM.100
PRINCIPLES OF MANAGEMENT
Section A: Objective type (30 marks)
This section consists of Multiple Choice Questions & Fill in the blanks / True & False.
Answer all the questions.
Each Question carries 1 mark.
Multiple Choices:
1. In the keyword ‘PODSCORB’ suggested by Luther Gullick, ‘D’ stands for
a. Development
b. Directing
c. Distance
d. Demonstration
2. The father of scientific management movement is
a. Max Weber
b. Henri Fayol
c. F W Taylor
d. Elton Mayo
3. Who was given the title ‘Universalist’
a. Max Weber
b. Henri Fayol
c. F W Taylor
d. Elton Mayo
4. _____________is applied to the decision situation where the rational opponents are involved,
to have a specific strategy favoring both.
a. Game theory
b. Linear programming
c. Queuing theory
d. Replacement theory
5. According to Graicunas theory, if the number of subordinates working under a manager be 3
then the number of group relations possible be
a. 9
b. 3
c. 6
d. 18
MCA Semester III Examination Paper: Principles of Management
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IIBM Institute of Business Management
6. If there is a high degree of centralization then
a. The organization structure would be flat with lesser number of levels
b. The organization structure would be flat with greater number of levels
c. The organization structure would be high with lesser number of levels
d. The organization structure would be flat with greater number of levels
7. __________ power is based upon the attraction shown by one individual over other, also this is
more of a personal nature than the positional nature
a. Expert power
b. Coercive power
c. Referent power
d. Reward power
8. Management science is commonly known as
a. Operations research
b. Operations science
c. Management research
d. Operations management
9. This theory of Mc Gregor’s takes a optimistic, dynamic, flexible and positive view of employees
a. Theory X
b. Theory Y
c. Theory A
d. Theory Z
10. The establishment of a distinct area, or unit or subsystem of an organization over which a
manager has authority for performance of specialized activities and results is termed as
a. Departmentation
b. Decentralization
c. Organization
d. Centralization
11. The relationship between workers & management was established through
a. Formal communication
b. Informal communication
c. Oral communication
d. Written communication
12. __________ means group of activities and employees into departments
a. Organization
b. Departmentation
c. Controlling
d. Control devices
MCA Semester III Examination Paper: Principles of Management
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IIBM Institute of Business Management
13. This theory states that authority is the power that is accepted by others
a. Formal authority theory
b. Acceptance theory
c. Competence theory
d. Decentralization of authority
14. It is one of the most important principle of motivation that people in the organization should be
induced to participate in decision- making process in matters concerning them
a. Principle of participation
b. Principle of communication
c. Principle of recognition
d. None
15. An act or instance of working or acting for a common purpose or benefit is refer to as
a. Coordination
b. Cooperation
c. Vertical coordination
d. Horizontal coordination
16. The activities of every member of any organized group should be confined as far as possible to the
performance of a single function
a. Principle of objective
b. Principle of functionality
c. Principle of coordination
d. Principle of authority
17. __________ refers to a claim of legitimacy, the justification and right to exercise that power
a. Authority
b. Delegation
c. Power
d. Order
18. It is a process by which job duties and responsibilities are defined and the information of various
factors relating to jobs are called
a. Job description
b. Job specification
c. Job explanation
d. Job analysis
19. This type of planning ensures that the required personnel of required skills are available at the
right time
a. Manpower planning
b. Simple planning
c. Continuous planning
d. General planning
MCA Semester III Examination Paper: Principles of Management
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IIBM Institute of Business Management
20. This organization is a combination of the project and the functional organization
a. Line & staff
b. Matrix
c. Committee
d. Functional
True & False:
1. Motivation is the process by which a manager guides & influences the working of his
subordinate.
2. Controlling involves four sub functions communication, Leadership, Motivation and supervision.
3. Technical sub-system refers to the knowledge required for the performance of tasks.
4. Standing plans are designed to accomplish specific objectives within a relatively short period.
5. Matrix organisation is a combination of the project organisation and the functional organisation.
6. Role culture is a type of organisation culture in which roles rule dominates.
7. In free rein direction method manager gives direct, clear and precise orders to his subordinates
with detailed instructions of work.
8. Post action control referred to control action which takes place when the operation is
completed and results are reviewed.
9. MBO is a technique which helps a manager to achieve his objectives in an efficient manner.
10. Departmentation means group of activities and employees into departments.
END OF SECTION A
MCA Semester III Examination Paper: Principles of Management
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IIBM Institute of Business Management
Section B: Explanatory Questions (40 marks)
This section consists of Explanatory Questions.
Answer all the questions.
Each Question carries 10 marks.
Detailed Information should from the part of your answer (Word limit 150 to 200).
1. Write the steps which are involved in decision-making. Write a brief note on types of
decision.”?
2. Explain the concept of MBO.
3. What do you understand by the “Line Organization”?
4. What is the classical organization theory?
END OF SECTION B
Section C: Applied Theory (30 Marks)
This section consists of Long Questions.
Answer all the questions.
Each question carries 10 marks.
Detailed information Should from the part of your answer (Word limit 200 to 250 words)
1. There are two views about relationship between job satisfaction and productivity: a happy
worker is a productive one; a happy worker is not necessarily a productive one.” Discuss this
statement and point out the situations under which each statement is true.
2. “Informal Organization is detrimental to the Interests of formal organization and, therefore,
It is an evil to be nipped in the bud itself.” Comment on this statement and explain how
management should handle informal organization.
3. “Management is a two-way traffic; it is based upon the effective machinery of
communication.” Discuss this statement.
END OF SECTION C

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