CASE I
What motivates a person to perform is the focus of this chapter. Motivation in the context of organization refers to the willingness of an employee to respond to organizational requirements. All the significant content theories of motivation (Maslaw’s Need Hierarchy Theory, McGregors Theory X and Theory Y and Herzberg’s Motivation—Hygiene Theory) as well as process theories of motivation (McClellands Need Theories, Goal Setting Theory, Expectancy Theory and Equity Theory) are reviewed. Some of the recent attempts in motivating employees like job enrichment, quality circles, work redesign, flexitime and work democratization are discussed. The chapter raises some issues concerning money as motivator and takes a closer look at motivation—productivity linkage.
Questions:
1. Briefly discuss the importance of motivation to organizations.
2. Study an organization, unit, or an individual employee and suggest ways and means to motivate him to perform more effectively.
CASE II
1. Manpower Planning: The manpower requirement on the generation side is determined by the design of the plant and the operating requirements. Therefore, as and when new plants are due for commissioning, the requirement of staff is worked out in consultation with the A & P Department. Past experience and redeployment of existing staff is taken care of as a ……………………….
The nature of relationship between the Personnel Department at the corporate level and those in all the different departments is of a ‘team approach’, where the Corporate A&P Department frames policies based on feedback and requirement. The corporate A&P Department also functions as a guide. Very important, the unit personnel officers also liaison between the Corporate A&P Department and the respective units of their posting in all functions attached to the A&P Department. (Source: Company documents.)
Questions:
1. The number of consumers is projected to increase by 2000 every month. What would be the requirement for the following categories:
1. bill distributors;
2. meter readers;
3. estimators; and
4. inspectors?
2. Given urbanization, leading to houses and buildings like apartments for consumers, with personalized transport like two wheelers for meter readers, can you refix the norms for the Categories in 1 above taking into account an increase in productivity. What other factors need to be balanced against this increase in productivity? (Specify your group productivity increase and other factors.)
3. Propose a revised organization structure at the zonal office, where the company feels that with existing manpower more consumers have to be serviced (the Naranpura area is in a high population growth zone).
CASE III
Welfare implies providing better work conditions, reasonable amenities (such as drinking water, toilet, rest rooms and rest pauses etc) and services beyond job such as recreation, housing, education etc.). In India the concept of welfare can be divided into statutory welfare (that which is required by law) and non, statutory welfare (that which is undertaken voluntarily by the employees………….
down their wages. The company under disguise of compensation allowance pays Rs. 20 per month for traveling to employees staying more than 8 km away from company premises.
1. What factors would you take into account in evaluating this demand from the workers?
2. Provide the rationale for implementing or not implementing this demand.
CASE IV
Personnel research is an important activity of personnel manager. It helps in reviewing existing personnel policies and developing more effective systems. It also helps in anticipating personnel problems and building up existing body of knowledge. Research has the advantage of being systematic, objective and purposive. Personnel manager can conduct research by using a number of methods. He/She can choose from such methods as case studies, historical studies, survey research, exploratory studies, experimental studies etc., depending upon the objective of the research. No matter what methods is chosen the process of research involves statements of purpose, problem, methods and procedures results and implications.
1. Identify a personnel problem that has to be solved. This can be done by discussions with the personnel manager of an organization. Write a detailed proposal of how you would carry out the research to find the answer.
CASE V
The present day business corporation functions in an environment where demands on it emanate from several groups. This has, to a considerable extent, resulted from a changed social environment and value system in the community. The realization of the social responsibility of business has spread down to the retail level today.
Profits are a useful index to measure the efficiency of an enterprise. Internal social responsibilities do not consist merely of the provision of a job and the attendant welfare measures as deemed ………a part of the employee’s life in an organization. The employer has centain responsibilities towards his employee. In turn, the employee is also equally responsible for behaving in a responsible and concerned manner.
Questions:
1. Discuss the concept of social responsibility. Why should and enterprise be concerned with it?
2. How have some firms in India gone about discharging their social responsibilities? What other approaches can be tried? Give reasons.
What motivates a person to perform is the focus of this chapter. Motivation in the context of organization refers to the willingness of an employee to respond to organizational requirements. All the significant content theories of motivation (Maslaw’s Need Hierarchy Theory, McGregors Theory X and Theory Y and Herzberg’s Motivation—Hygiene Theory) as well as process theories of motivation (McClellands Need Theories, Goal Setting Theory, Expectancy Theory and Equity Theory) are reviewed. Some of the recent attempts in motivating employees like job enrichment, quality circles, work redesign, flexitime and work democratization are discussed. The chapter raises some issues concerning money as motivator and takes a closer look at motivation—productivity linkage.
Questions:
1. Briefly discuss the importance of motivation to organizations.
2. Study an organization, unit, or an individual employee and suggest ways and means to motivate him to perform more effectively.
CASE II
1. Manpower Planning: The manpower requirement on the generation side is determined by the design of the plant and the operating requirements. Therefore, as and when new plants are due for commissioning, the requirement of staff is worked out in consultation with the A & P Department. Past experience and redeployment of existing staff is taken care of as a ……………………….
The nature of relationship between the Personnel Department at the corporate level and those in all the different departments is of a ‘team approach’, where the Corporate A&P Department frames policies based on feedback and requirement. The corporate A&P Department also functions as a guide. Very important, the unit personnel officers also liaison between the Corporate A&P Department and the respective units of their posting in all functions attached to the A&P Department. (Source: Company documents.)
Questions:
1. The number of consumers is projected to increase by 2000 every month. What would be the requirement for the following categories:
1. bill distributors;
2. meter readers;
3. estimators; and
4. inspectors?
2. Given urbanization, leading to houses and buildings like apartments for consumers, with personalized transport like two wheelers for meter readers, can you refix the norms for the Categories in 1 above taking into account an increase in productivity. What other factors need to be balanced against this increase in productivity? (Specify your group productivity increase and other factors.)
3. Propose a revised organization structure at the zonal office, where the company feels that with existing manpower more consumers have to be serviced (the Naranpura area is in a high population growth zone).
CASE III
Welfare implies providing better work conditions, reasonable amenities (such as drinking water, toilet, rest rooms and rest pauses etc) and services beyond job such as recreation, housing, education etc.). In India the concept of welfare can be divided into statutory welfare (that which is required by law) and non, statutory welfare (that which is undertaken voluntarily by the employees………….
down their wages. The company under disguise of compensation allowance pays Rs. 20 per month for traveling to employees staying more than 8 km away from company premises.
1. What factors would you take into account in evaluating this demand from the workers?
2. Provide the rationale for implementing or not implementing this demand.
CASE IV
Personnel research is an important activity of personnel manager. It helps in reviewing existing personnel policies and developing more effective systems. It also helps in anticipating personnel problems and building up existing body of knowledge. Research has the advantage of being systematic, objective and purposive. Personnel manager can conduct research by using a number of methods. He/She can choose from such methods as case studies, historical studies, survey research, exploratory studies, experimental studies etc., depending upon the objective of the research. No matter what methods is chosen the process of research involves statements of purpose, problem, methods and procedures results and implications.
1. Identify a personnel problem that has to be solved. This can be done by discussions with the personnel manager of an organization. Write a detailed proposal of how you would carry out the research to find the answer.
CASE V
The present day business corporation functions in an environment where demands on it emanate from several groups. This has, to a considerable extent, resulted from a changed social environment and value system in the community. The realization of the social responsibility of business has spread down to the retail level today.
Profits are a useful index to measure the efficiency of an enterprise. Internal social responsibilities do not consist merely of the provision of a job and the attendant welfare measures as deemed ………a part of the employee’s life in an organization. The employer has centain responsibilities towards his employee. In turn, the employee is also equally responsible for behaving in a responsible and concerned manner.
Questions:
1. Discuss the concept of social responsibility. Why should and enterprise be concerned with it?
2. How have some firms in India gone about discharging their social responsibilities? What other approaches can be tried? Give reasons.
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