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Course: Performance Management System
NMIMS September 2018 solved assignments: Contact us at assignmentssolution@gmail.com

1. Neerja is a First Time Manager and is bring trained on goal setting. You are her HR Coach. As her coach you are required to explain the concept of goal setting to Neerja along with 5 examples of goals covering the following functions / departments, i.e. HR, Accounts, IT, Sales and Operatoins. (10 Marks)
2. Sandeep is the Operations Head of Arihant Enterprises, an organization that manufactures fans and motors. Sandeep is always rated ‘’excellent’’ in his domain, i.e. operations. He is, however, an impatient, hasty person and a common complaint by all his team members is that he does not invest time to give them performance feedback. He rushes through the annual performance feedback process in less than 5 minutes. If you are to being about a change in Sandeep’s approach, what is the advice you would give him on performance feedback process. (10 Marks)
3. Natraj industries is a 5-year old company with apparel stores across major cities in India. The store has 500 retail staff who interact with customers. You are the HR manager at Natraj industries.
a. What steps will you take before introducing 360 degree feedback process (5 Marks)
b. Provide 2 illustrations of 360 degree questions for feedback from customers. (5 Marks)