Examination Paper of Organizational Behaviour
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
SubjectCode-B105 Organizational Behaviour
1. Which of the following is not comes under Maslow?s needs theory?
1. Social needs
2. Affiliation needs
3. Physiological needs
4. Specification needs
2. Collegial model is an extension of:
a. Supportive model
b. Autocratic model
c. Custodial model
d. None of the above
3. Sigmund Freud?s theory on personality is:
a. Related with moral values
b. Related with sexual values
c. Related with social values
d. Related with parental values
..
8. Horizontal expansion of a job that involves the addition of tasks at same level of skills:
a. Job enrichment
b. Job rotation
c. Job enlargement
d. Management by objectives
9. Path goal theory of leadership is developed by:
a. Robert R. Blake
b. Charles Bird
c. Fred fielder
d. Robert House
10. Potential or ability to influence others in a delivered direction is called:
a. Politics
b. Power
c. Motivation
d. Leadership
Part B:-
1. Define Bureaucracy.
2. State the concept of „Span of Control?.
3. Wright a short note on classical conditioning learning theory of Ivan Pavlov.
4. What are the various stages of group development?
Caselet 1
M/s. ABC Ltd is a medium-sized engineering company producing a large-range of product lines
according to customer requirements. It has earned a good reputation as a quick and reliable supplier to
its customers because of which its volume of business kept on increasing. However, over the past one
year, the Managing Director of the company has been receiving customer complaints due to delays in
dispatch of products and at times the company has to pay substantial penalty for not meeting the
schedule in time. The Managing Director convened an urgent meeting of various functional managers
to discuss the issue. The marketing manager questioned ..Fed up by
mutual mud-slinging, the Managing Director decided to appoint you, a bright management consultant
with training in business management to suggest ways and means to put his “house in order”.
Questions:-
1. What would you suggest to avoid delays in dispatch of products?
2. What action should be taken by various functional managers to meet the scheduled dates?
Caselet 2
Rajender Kumar was a production worker at competent Motors Limited (CML) which made
components and accessories for the automotive industry. He had worked at CML for almost seven
years as a welder, along with fifteen other men in the plant. All had received training in welding both
on the job and through company sponsored external programmes. They had friendly relations and got
along very well with one another. They played Volleyball in the playground regularly before retiring
to the quarters allotted by the company. They work together in the company canteen, cutting Jokes on
each other and making .. He bought the food coupon,
took the snacks and tea and turned to face the open canteen. On the left-side corner of the room was
his old work group; on the right-hand side of the canteen sat the other entire foreman in the plant—all
in their smart blue coats.
At that point of time, silence descended on the canteen. Both groups looked at Rajender anxiously,
waiting to see which group he would choose to eat with.
Questions:
1. Whom do you think Rajender will eat with? Why?
2. If you were one of the other foremen, what could you do to make Rajinder?s transition easier?
1. What are Psychological games & why people play these games?
2. A good leader is not necessarily a good manager.” Discuss this statement & compare leadership
with management.
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
SubjectCode-B105 Organizational Behaviour
1. Which of the following is not comes under Maslow?s needs theory?
1. Social needs
2. Affiliation needs
3. Physiological needs
4. Specification needs
2. Collegial model is an extension of:
a. Supportive model
b. Autocratic model
c. Custodial model
d. None of the above
3. Sigmund Freud?s theory on personality is:
a. Related with moral values
b. Related with sexual values
c. Related with social values
d. Related with parental values
..
8. Horizontal expansion of a job that involves the addition of tasks at same level of skills:
a. Job enrichment
b. Job rotation
c. Job enlargement
d. Management by objectives
9. Path goal theory of leadership is developed by:
a. Robert R. Blake
b. Charles Bird
c. Fred fielder
d. Robert House
10. Potential or ability to influence others in a delivered direction is called:
a. Politics
b. Power
c. Motivation
d. Leadership
Part B:-
1. Define Bureaucracy.
2. State the concept of „Span of Control?.
3. Wright a short note on classical conditioning learning theory of Ivan Pavlov.
4. What are the various stages of group development?
Caselet 1
M/s. ABC Ltd is a medium-sized engineering company producing a large-range of product lines
according to customer requirements. It has earned a good reputation as a quick and reliable supplier to
its customers because of which its volume of business kept on increasing. However, over the past one
year, the Managing Director of the company has been receiving customer complaints due to delays in
dispatch of products and at times the company has to pay substantial penalty for not meeting the
schedule in time. The Managing Director convened an urgent meeting of various functional managers
to discuss the issue. The marketing manager questioned ..Fed up by
mutual mud-slinging, the Managing Director decided to appoint you, a bright management consultant
with training in business management to suggest ways and means to put his “house in order”.
Questions:-
1. What would you suggest to avoid delays in dispatch of products?
2. What action should be taken by various functional managers to meet the scheduled dates?
Caselet 2
Rajender Kumar was a production worker at competent Motors Limited (CML) which made
components and accessories for the automotive industry. He had worked at CML for almost seven
years as a welder, along with fifteen other men in the plant. All had received training in welding both
on the job and through company sponsored external programmes. They had friendly relations and got
along very well with one another. They played Volleyball in the playground regularly before retiring
to the quarters allotted by the company. They work together in the company canteen, cutting Jokes on
each other and making .. He bought the food coupon,
took the snacks and tea and turned to face the open canteen. On the left-side corner of the room was
his old work group; on the right-hand side of the canteen sat the other entire foreman in the plant—all
in their smart blue coats.
At that point of time, silence descended on the canteen. Both groups looked at Rajender anxiously,
waiting to see which group he would choose to eat with.
Questions:
1. Whom do you think Rajender will eat with? Why?
2. If you were one of the other foremen, what could you do to make Rajinder?s transition easier?
1. What are Psychological games & why people play these games?
2. A good leader is not necessarily a good manager.” Discuss this statement & compare leadership
with management.
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