Examination Paper Semester I: Principles and Practice of Management
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Principles and Practice of Management
1. A plan is a trap laid to capture the ________.
a. Future
b. Past
c. Policy
d. Procedure
2. It is the function of employing suitable person for the enterprise
a. Organizing
b. Staffing
c. Directing
d. Controlling
3. ___________ means “ group of activities & employees into departments”
a. Orientation
b. Standardization
c. Process
d. Departmentation
4. This theory states that authority is the power that is accepted by others
a. Acceptance theory
b. Competence theory
c. Formal authority theory
d. Informal authority theory
5. It means dispersal of decision-making power to the lower levels of the organization
a. Decentralization
b. Centralization
c. Dispersion
d. Delegation
Examination Paper Semester I: Principles and Practice of Management
IIBM Institute of Business Management
6. This chart is the basic document of the organizational structure
a. Functional chart
b. Posts chart
c. Master chart
d. Departmental chart
……………………3. Write a short note on “Line Organization.”
4. Write a short note on ‘Acceptance theory’.
Case let 1
Mr. Vincent, the Manager of a large supermarket, was taking a management course in the
evening programme at the local college. The Professor had given an interesting but disturbing
lecture the previous night on the various approaches to management. Vincent had always thought
that management involved just planning, organizing and controlling. Now this Professor was
saying that management could also be thought of as quantitative models, systems theory and
analysis, and even something called contingency relationships. Vincent had always considered
himself a good manager, and his record with the supermarket chain had proved it. He thought of
himself, “I have never used operations research models, thought of my store as an open system,
or developed or utilized any contingency relationship. By doing a little planning ahead,
organizing the store, and making some things got done, I have been a successful manager. That
other stuff just does not make sense. All the professor was trying to do was complicate things. I
guess I will have to know it for the test, but I am sticking with my old plan, organize and control
approach to managing my store.”
Questions
1. Critically analyze Mr. Vincent’s reasoning.
2. If you were the professor and you knew what was going through Vincent’s mind, what would you
say to Vincent?
Case let 2
The Regional Administration Office of a company was hastily set up. Victor D’Cuhna a young executive
was directly recruited to take charge of Data Processing Cell of this office. The data processing was to
help the administrative office in planning and monitoring. The officer cadre of the administrative office
was a mix of directly recruited officers and promotee officers (promotion from within the organization).
Females dominated the junior clerical cadre. This cadre was not formally trained. The administrative
office had decided to give these fresh recruits on-the-job training because when results were not upto the
expectations blame was brought on the Data Processing Cell. Victor D’Cuhna realized that the
administrative office was heading for trouble……………………
. D’Cuhna countered that had
there been a male clerk in her place he would have scolded him too. When females enjoyed equal rights
with males, D’Cuhna felt he must remain impartial. Nevertheless, D’Cuhna was transferred to another
place. The transfer to another place, rather than to another department in same place, was particularly
humiliating to him. A shocked and disillusioned D’Cuhna quit the enterprise.
Questions
1. Diagnose the problem and enumerate the reasons for the failure of D’Cuhna?
2. What could D’Cuhna have done to avoid the situation in which he found himself?
1. What is Training? Explain the different methods of training?
2. Explain Decision-Making process of an organization?
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Principles and Practice of Management
1. A plan is a trap laid to capture the ________.
a. Future
b. Past
c. Policy
d. Procedure
2. It is the function of employing suitable person for the enterprise
a. Organizing
b. Staffing
c. Directing
d. Controlling
3. ___________ means “ group of activities & employees into departments”
a. Orientation
b. Standardization
c. Process
d. Departmentation
4. This theory states that authority is the power that is accepted by others
a. Acceptance theory
b. Competence theory
c. Formal authority theory
d. Informal authority theory
5. It means dispersal of decision-making power to the lower levels of the organization
a. Decentralization
b. Centralization
c. Dispersion
d. Delegation
Examination Paper Semester I: Principles and Practice of Management
IIBM Institute of Business Management
6. This chart is the basic document of the organizational structure
a. Functional chart
b. Posts chart
c. Master chart
d. Departmental chart
……………………3. Write a short note on “Line Organization.”
4. Write a short note on ‘Acceptance theory’.
Case let 1
Mr. Vincent, the Manager of a large supermarket, was taking a management course in the
evening programme at the local college. The Professor had given an interesting but disturbing
lecture the previous night on the various approaches to management. Vincent had always thought
that management involved just planning, organizing and controlling. Now this Professor was
saying that management could also be thought of as quantitative models, systems theory and
analysis, and even something called contingency relationships. Vincent had always considered
himself a good manager, and his record with the supermarket chain had proved it. He thought of
himself, “I have never used operations research models, thought of my store as an open system,
or developed or utilized any contingency relationship. By doing a little planning ahead,
organizing the store, and making some things got done, I have been a successful manager. That
other stuff just does not make sense. All the professor was trying to do was complicate things. I
guess I will have to know it for the test, but I am sticking with my old plan, organize and control
approach to managing my store.”
Questions
1. Critically analyze Mr. Vincent’s reasoning.
2. If you were the professor and you knew what was going through Vincent’s mind, what would you
say to Vincent?
Case let 2
The Regional Administration Office of a company was hastily set up. Victor D’Cuhna a young executive
was directly recruited to take charge of Data Processing Cell of this office. The data processing was to
help the administrative office in planning and monitoring. The officer cadre of the administrative office
was a mix of directly recruited officers and promotee officers (promotion from within the organization).
Females dominated the junior clerical cadre. This cadre was not formally trained. The administrative
office had decided to give these fresh recruits on-the-job training because when results were not upto the
expectations blame was brought on the Data Processing Cell. Victor D’Cuhna realized that the
administrative office was heading for trouble……………………
. D’Cuhna countered that had
there been a male clerk in her place he would have scolded him too. When females enjoyed equal rights
with males, D’Cuhna felt he must remain impartial. Nevertheless, D’Cuhna was transferred to another
place. The transfer to another place, rather than to another department in same place, was particularly
humiliating to him. A shocked and disillusioned D’Cuhna quit the enterprise.
Questions
1. Diagnose the problem and enumerate the reasons for the failure of D’Cuhna?
2. What could D’Cuhna have done to avoid the situation in which he found himself?
1. What is Training? Explain the different methods of training?
2. Explain Decision-Making process of an organization?
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