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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Business Communication & Etiquette
Internal Assignment Applicable for April 2019 Examination
Assignment Marks: 30

1. In your opinion, which part of a presentation is most important and why? What steps
do you take to ensure you truly make a mark when you present to an audience?
(10 Marks)

2. From your experience and of those around you, share how lack of trust, message
complexity and difference in status impacts business communication.
(10 Marks)

3. In Crystal Corp., managers are groomed to be leaders. The organization believes in
investing in their own people instead of hiring externally. In the last appraisal cycle,
Preeti and Saksham were promoted as leaders of their practices. Saksham is a
people’s person while Preeti has a task oriented approach.
a. As far as internal organizational communication is concerned, which one do you
think Preeti will practice – upward or downward and why? (5 Marks)
b. What would Saksham prefer given his leadership style? What are the
disadvantages of being a people-oriented leader? (5 Marks)