Advance Diploma (ATTM)
N.B.: 1) Attempt any Five Questions
2) All questions carry equal marks.
Case Study 1 :-
Read the case carefully and answer the questions at the end of the case.
Good Shepherd Home
The Good Shepherd Home is a long-term care facility with an 80-bed capacity located in San Mateo, California. Mr. Scott, the administrator is concerned bout rising food costs. He questions whether administration is efficient as it might be and realizes that food, a "raw material" for his food services, has increases in price significantly. Mr. Scott decides to investigate food services more closely.
Analyzing last month's purchased items, Mr. Scott summarizes a random selection of items. Mr. Scott wonders what interpretation he should make about these typical items. He has looked at 100 stock items and is considering tighter controls (dozens, cases, pounds, etc.)
der and 20 percent of the hamburger cost to carry hamburger in inventory. Hamburger costs $1.55/pound. The dietitian says a menu cycle lasts two weeks and Good Shepherd currently orders hamburger every week. Mr. Scott is puzzled by all this.
Questions:
1. What is the problem associated in the case?
2. How do you solve the bread problem, which is a perishable good? Could you find out the optimum size (EOQ) of the bread that must be ordered?
Case 2 :-
Read the case carefully and answer the questions at the end of the case.
Nartha Thompson, who has worked in restaurants for 20 years, opened her first short-order "Mom and Pop" café 12 years ago. She is regarded in her community as an excellent small businessperson. In 1985 she sold her small café and went to work as a professional manager for a fastCase Questions:
1. Set forth what you believe is a good overall business strategy for Martha. Specify an operations strategy that is consistent with the overall strategy.
2. Examining the comprehensive report, does the data support the idea that Martha needs a change in operations strategy? If so, which data?
Case 3 :-
Read the following carefully and answer the questions at the end:
COMPANY BACKGROUND
The Bronson Insurance Group was originally founded in 1900 in Auxvasse, Missouri, by James Bronson. The Bronson Group owns a variety of companies that underwrite and commercial insurance policies. Annual sales of the Bronson Group are $100 million. In recent years, the company sulfured operating losses. In 1990, the company was heavily invested in computer hardware and software. One of the problems the Bronson Group faced (as well as many insurance companies) was a conflict between established manual procedures
needs at a cost of about $12 million. It was estimated that the system would take two years to install and make compatible with existing information systems. Another, less attractive alternative was using microfilm. A microfilm system would require underwriters to go to a single keyboard to request paper copies of files. The cost of a microfilm system was $5 million.
Questions
(a) Looking at the facts of the case, which one of the new technologies
should the company implement? Give reasons for your recommendation.
(b) An operation analyst suggested that company employees shared a "dump on the clerks" mentality What in your view can be the outcome of such a mentality?
(c) How can you apply what you have learnt lot size reduction, WIP inventory reduction, and JIT to improve the files situation in this case?
Q 4. Consider the following two mutually exclusive projects. The net cash flows are given below:
YEAR NET CASH FLOWS FROM PROJECT A NET CASH FLOWS FROM PROJECT B
0 - Rs. 1,00,000 - Rs. 1,00,000/-
1 + Rs. 30,000 + Rs. 15,000/-
2 + Rs. 35,000 + Rs. 17,500/-
3 + Rs. 40,000 + Rs. 20,000/-
4 + Rs. 45,000 + Rs. 22,500/-
5 + Rs. 25,000/-
6 + Rs. 27,500/-
7 + Rs. 30,000/-
8 + Rs. 32,500/-
If the desired rate of return is 10% which project should be chosen and why?
Q 5 ) Whirlpool Company has experienced the following demand for ice during the past six months:
Months Ice coolers demanded
September 200
October 300
November 200
December 100
January 300
February 400
Forecast for March sales using six-months moving average Compare the result with three-months moving average and one-month moving average. Which result do you recommend?
Q 6 ) Give two examples (with supporting details) of the impact of technology in product and service design, in the context of service and manufacturing firms.
Q 7). Would a project management organization be different from an organization for regular manufacturing in what ways? Examples.
Q 8). How project evaluation different from project appraisal? Explain with examples.
Q 9 ) Explain the concepts of product life cycle. As the product moves through this life cycle, what changes can be expected in its profitability and competitive factors?
Q 10 ) Explain the factor, which largely influence the make or buy decision.?
N.B.: 1) Attempt any Five Questions
2) All questions carry equal marks.
Case Study 1 :-
Read the case carefully and answer the questions at the end of the case.
Good Shepherd Home
The Good Shepherd Home is a long-term care facility with an 80-bed capacity located in San Mateo, California. Mr. Scott, the administrator is concerned bout rising food costs. He questions whether administration is efficient as it might be and realizes that food, a "raw material" for his food services, has increases in price significantly. Mr. Scott decides to investigate food services more closely.
Analyzing last month's purchased items, Mr. Scott summarizes a random selection of items. Mr. Scott wonders what interpretation he should make about these typical items. He has looked at 100 stock items and is considering tighter controls (dozens, cases, pounds, etc.)
der and 20 percent of the hamburger cost to carry hamburger in inventory. Hamburger costs $1.55/pound. The dietitian says a menu cycle lasts two weeks and Good Shepherd currently orders hamburger every week. Mr. Scott is puzzled by all this.
Questions:
1. What is the problem associated in the case?
2. How do you solve the bread problem, which is a perishable good? Could you find out the optimum size (EOQ) of the bread that must be ordered?
Case 2 :-
Read the case carefully and answer the questions at the end of the case.
Nartha Thompson, who has worked in restaurants for 20 years, opened her first short-order "Mom and Pop" café 12 years ago. She is regarded in her community as an excellent small businessperson. In 1985 she sold her small café and went to work as a professional manager for a fastCase Questions:
1. Set forth what you believe is a good overall business strategy for Martha. Specify an operations strategy that is consistent with the overall strategy.
2. Examining the comprehensive report, does the data support the idea that Martha needs a change in operations strategy? If so, which data?
Case 3 :-
Read the following carefully and answer the questions at the end:
COMPANY BACKGROUND
The Bronson Insurance Group was originally founded in 1900 in Auxvasse, Missouri, by James Bronson. The Bronson Group owns a variety of companies that underwrite and commercial insurance policies. Annual sales of the Bronson Group are $100 million. In recent years, the company sulfured operating losses. In 1990, the company was heavily invested in computer hardware and software. One of the problems the Bronson Group faced (as well as many insurance companies) was a conflict between established manual procedures
needs at a cost of about $12 million. It was estimated that the system would take two years to install and make compatible with existing information systems. Another, less attractive alternative was using microfilm. A microfilm system would require underwriters to go to a single keyboard to request paper copies of files. The cost of a microfilm system was $5 million.
Questions
(a) Looking at the facts of the case, which one of the new technologies
should the company implement? Give reasons for your recommendation.
(b) An operation analyst suggested that company employees shared a "dump on the clerks" mentality What in your view can be the outcome of such a mentality?
(c) How can you apply what you have learnt lot size reduction, WIP inventory reduction, and JIT to improve the files situation in this case?
Q 4. Consider the following two mutually exclusive projects. The net cash flows are given below:
YEAR NET CASH FLOWS FROM PROJECT A NET CASH FLOWS FROM PROJECT B
0 - Rs. 1,00,000 - Rs. 1,00,000/-
1 + Rs. 30,000 + Rs. 15,000/-
2 + Rs. 35,000 + Rs. 17,500/-
3 + Rs. 40,000 + Rs. 20,000/-
4 + Rs. 45,000 + Rs. 22,500/-
5 + Rs. 25,000/-
6 + Rs. 27,500/-
7 + Rs. 30,000/-
8 + Rs. 32,500/-
If the desired rate of return is 10% which project should be chosen and why?
Q 5 ) Whirlpool Company has experienced the following demand for ice during the past six months:
Months Ice coolers demanded
September 200
October 300
November 200
December 100
January 300
February 400
Forecast for March sales using six-months moving average Compare the result with three-months moving average and one-month moving average. Which result do you recommend?
Q 6 ) Give two examples (with supporting details) of the impact of technology in product and service design, in the context of service and manufacturing firms.
Q 7). Would a project management organization be different from an organization for regular manufacturing in what ways? Examples.
Q 8). How project evaluation different from project appraisal? Explain with examples.
Q 9 ) Explain the concepts of product life cycle. As the product moves through this life cycle, what changes can be expected in its profitability and competitive factors?
Q 10 ) Explain the factor, which largely influence the make or buy decision.?
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