HR03
Performance
Management
(For CNM Cases)
Assignment
- II
Assignment Code: 2016HR03A2 Last
Date of Submission: 30th April 2016
Maximum
Marks: 100
Attempt all the questions. All the questions are compulsory and
carry equal marks.
Section-A
1. i) Define
what is reward in the context of performance management.
ii) How
is it different from a reward system that is not performance centric?
2. i) What
is the significance of teamwork in enhancing performance?
ii) How can team-based performance
management be nurtured in an organization?
3. i) How
change management can be operationalized through performance management?
ii) How
does conflict among members of a team impact the team performance?
4. i) What
is “360-degree feedback”?
ii) What advantage might it have over
more traditional performance appraisal systems that use only downward
feedback?
iii) What are some of the potential problems
that could occur in using a 360-degree feedback
system? (5+8+7)
Section-B
Case Study: “Consultant for a Day”
Changing the culture of a company is a task that
has captured the hearts and minds of thousands of business professionals around
the world, primarily because most fail at it in the long term. Proper
performance evaluations lay at the heart of any meaningful change in any
organization. To use an American football analogy, performance evaluations and
feedback make up the “blocking and tackling” basics that allow companies to
consistently beat the competition.
Imagine that you have been hired as a consultant
for WidgetCo, the largest widget manufacturer in the region. WIDGETCO® manufactures and distributes precision
engineered metal, plastic, cork, rubber and wood products to companies and
private individuals worldwide. (The Company web url is http://www.widgetco.com). WidgetCo
is composed of about 1000 employees, 100 of whom serve in management capacity.
Your job will be to analyze the performance evaluation system currently in
place at WidgetCo. You will then create a plan to improve the system. Finally
you will implement it.
Case Questions:
5. (i) What are the top five
things you would like to find out about the evaluation system at WidgetCo? What are the
five most important issues that you would like
to uncover at WidgetCo? What would some
of the symptoms of those issues be?
For example, one major issues could be lack
of common evaluation standards.
(ii) Create a questionnaire or survey of ten to twenty
questions to send
out to employees and managers
to learn about
the effectiveness of the WidgetCo performance
management evaluation process.
(iii) Assume that your questionnaire uncovered
that, indeed, WidgetCo is deficient in all
five categories you are investigating. Create an action
plan for you to help WidgetCo become
a top-tier company in performing
evaluations and providing useful
feedback to employees.
Your action plan should answer the
following questions:
a)
What must be done specifically (activities,
training, materials,
communication,
etc) ?
b) Who will do what needs to be done?
c) How much management time and employee
time will it take?
d) How much of your time will it take to
help them implement this plan?
Will you need to hire employees to
help you? How much will you charge?
(6+7+7)
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