HR01
Human Resource Management
(For CNM Cases)
Assignment – II
Assignment
Code: 2016HR01A2 Last date of Submission: 30th
April 2016
Maximum
Marks: 100
Attempt all questions. All the
questions are compulsory & carry equal marks.
Section-A
1. What
do you understand by Industrial Relations? Explain various approaches to IR and
discuss some factors that influence
the Industrial Relations climate in any organization.
2. Why
should a manager be concerned about employee grievance? Define the process of collective bargaining. Discuss, “Collective
bargaining assumes collective wisdom of both labour
and management”
3. In
today’s globalized economy retention of professionals has become key
responsibility of HR function in all types
of firms. Why? What strategies you suggest to reduce employee turnover?
4. Write
short notes on:
a) Key statuary provisions regarding health,
safety and welfare of labour
b) Quality of work-life.
Section-B
Case Study: SRI RAM PHARMACY
K.U. Naik is the Managing Director of Sri Ram
Pharmacy, a medium-sized pharmaceutical firm. He holds a MS degree in pharmacy
and has been managing the company since its inception in 1990. For more than
two decades, the company has been doing reasonably well. Recently, Mr. Naik has
noticed that the workers are not working to their full potential. They fill
their days with unproductive activities and work only for the sake of wages.
Since last one year, the situation has become quite alarming as the several key
professionals have resigned and left and there is growing unauthorized
absenteeism in some sections. As a result of falling production and
productivity the organization has to begun to crumble under the weight of uneconomical effort. The situation demand prompt
remedial measures to check the detrimental trend. Mr. Naik understands that the
only way to progress and prosperity is to motivate workers through better human
relations and various incentive schemes.
Mr.
Naik asked the HR manager what the problem with the workers was. “We pay the
highest in the industry. Our working conditions are excellent. Out fringe
benefits are the best in the industry. Still the workers are not motivated.
Find out what the workers really want. Unless productivity improves we are
doomed.”
The
HR Manager made a detailed investigation and concluded that the wages and
working conditions also need improvement and besides there are other factors.
“I have found out from the workers that work and efficiency go unnoticed and
unrewarded in the company. The promotions and benefit plans are tied to the
length of service. Even unproductive workers enjoy all the benefits in the
organization, which according to the workers should go only to those who work
hard. As a result more and more workers are joining the bandwagon of
non-performers. This has become quite alarming as workers refuse to perform.
Questions:
1.
Analyse
the problem in depth and find a solution.
2.
If
you were the HR manager how would you change the organization climate for
motivation and performance? (10+10)
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