Spring / February 2012
Master
of Business Administration- MBA Semester 1
MB0038
–Management Process and Organizational Behaviour - 4 Credits
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the
questions.
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Q1.
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State
the characteristics of management.
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Q2.
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What
are the 14 principles of management of Henri Fayol?
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Q3.
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Distinguish
between internal and external forces of change.
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Q4.
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Define
emotional intelligence. Explain Goleman’s model of emotional intelligence.
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Q5.
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Explain
the different leadership styles as per Managerial – Leadership Grid Theory.
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Q6.
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Mr.
Suresh Kumar is the VP- HR of a leading Financial services company. He is
having a meeting with Ms. Rejani Chandran leading HR consultant. Mr. Suresh
is concerned about creating an environment that helps in increasing the job
satisfaction amongst employees. Assume that you are Ms. Rejani, the HR
consultant. What suggestions you will give to Mr. Suresh, for creating an
environment that increases job satisfaction?
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