Spring
/ February 2012
Master of Business
Administration- MBA Semester 1
MB0038 –Management
Process and Organizational Behaviour - 4 Credits
(Book ID: B1127)
Assignment Set- 1 (60
Marks)
Note: Each Question carries 10 marks. Answer all the
questions.
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Q1.
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State the
characteristics of management.
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Q2.
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What are the 14
principles of management of Henri Fayol?
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Q3.
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Distinguish between
internal and external forces of change.
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Q4.
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Define emotional
intelligence. Explain Goleman’s model of emotional intelligence.
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Q5.
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Explain the different
leadership styles as per Managerial – Leadership Grid Theory.
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Q6.
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Mr. Suresh Kumar is the
VP- HR of a leading Financial services company. He is having a meeting with
Ms. Rejani Chandran leading HR consultant. Mr. Suresh is concerned about
creating an environment that helps in increasing the job satisfaction amongst
employees. Assume that you are Ms. Rejani, the HR consultant. What
suggestions you will give to Mr. Suresh, for creating an environment that
increases job satisfaction?
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