(May 2012)
Master of Business
Administration - Semester 3
MA
0039: “RETAIL BANKING”
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the
questions.
1. Write a note on the following:
a. ECS
b. EFT
2. Write a note on the challenges
faced by the retail banking industry.
3.
Describe the importance of cash operations in banks.
4.
How can one transfer his/her account to another branch?