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Sunday 30 September 2012

May 2012 Master of Business Administration- MBA Semester 2 : contact us for answers at assignmentssolution@gmail.com

May 2012
Master of Business Administration- MBA Semester 2
MB0044 – Production and Operations Management - 4 Credits
(Book ID: B1133)
Assignment Set - 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is meant by productivity? Write a brief note on capital productivity.
Q2. (a) What is automation?
(b) What are the kinds of automation?
Q3. What are the factors that influence the plant location?
Q4. Explain about the seven basic quality control tools.

Summer / May 2012 Master of Business Administration- MBA Semester 1 : contact us for answers at assignmentssolution@gmail.com

Summer / May 2012
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     Define emotional intelligence. Explain Goleman’s model of emotional intelligence.
Q2.     What are the hindrances that we face in perception?
Q3.     Describe the bases of power.
Q4.     Explain sensitivity training.
Q5.     Explain the different leadership styles as per Managerial – Leadership Grid Theory.

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Suggested topics are Projects topics for MBA but are not limited to:
Sl.No.    Project Topics
PROJECT TOPICS FOR HUMAN RESOURCE MANAGEMENT
1    A study of performance appraisal / performance management system in XYZ  organization
2    Assessment of role stress amongst the employees of XYZ organization
3    Job satisfaction survey at XYZ  organization
4    Competency mapping in an organization
5    Training effectiveness in an organization
6    Study of organizational culture OCTAPACE profile.
7    Motivational analysis of organization
8    A comparative study of team effectives in an organization: Team effectiveness assessment measure.
9    A study of Compensation Management System
10    A detailed study of promotion and reward policy of organization
11    A study of quality of work life in an organization.
12    Mapping training need of employees: Training Need Analysis
PROJECT TOPICS RELATED TO MARKETING
13    Formulation of Marketing Strategies to Improve Market Share of LG Microwave Ovens



14    Improving the Effectiveness & Efficiency of Operations at Cox & Kings India Ltd.
15    Demand Forecasting for Orion-ERP Package for ICICI Infotech in Bangalore, based on Small & Medium Enterprises.
16    Developing a Service Delivery Model to bridge the gap between services expected & provided by ICICI Home Loans.
17    Strategies for Increasing the Occupancy Rate of the Taj West End Hotel, Bangalore
18    A Market Feasibility Study for New X-ray Machines from Wipro-GE Medical Systems
19    Distribution Mapping & Dealer Satisfaction Survey for Nokia Mobile Phones.
20    A Study of Marketing Strategies & Distribution Channels in North Karnataka for Cholamandalam Investment & Finance Company Ltd.
21    A Study to improve Awareness level of Triraksha Welfare Scheme among farmers for Tractors & Farm Equipment Ltd
22    A Study to increase Penetration Level & Brand Loyalty among existing consumers of Samsung India Electronics Ltd.
PROJECTS TOPICS RELATED TO FINANCE
23    The study on Indian Financial System post liberalization
24    The impact of Global recession on Information Technology sector in India
25    The impact of  recent global economic slump on Indian capital market
26    .       A comparative study of bancassurance products in banks   
27    A  Comparative study of Equity linked Savings Schemes floated by domestic Mutual fund players.
28     A Comparative Study of cost of capital in Automobile /Steel/Pharma/Finance industry
29    A comparative study of Finance performance of banks using various ratios.
30    Profitability and Operational Efficiency of Public Sector banks
31    Profitability and Operational Efficiency of banks in India
32    A study of working capital management in small scale industries
33    The scope of Microfinance in Indian context.
34    Financial Inclusion- The scope and effect in Indian economy
35    Rural banking  in India
36    Dematerialization – The scope and effect.
37    The future of Investment banks in the post Lehman Brothers era
PROJECTS TOPICS RELATED TO INFORMATION SYSTEMS
38    Role of software agents as a collaborative tool-Ecommerce
39    Hospital Management System-Database Approach, Mangala hospital, Hassan
40    Automation of Banking database, XYZ Bank.
41    Automation of Customer Relation Database, A SAP Product
42    A study on Electronic data storage- Steel factory, Mumbai
43    A webpage design using JAVA-Google page
PROJECTS  TOPICS RELATED TO HEALTHCARE SCIENCES
44    A study on the identification of high risk groups prone to spinal disorders / diabetes / heart attacks (or any other lifestyle condition) and corresponding prevention recommendations.
45    A study on the wellness practices in a target group (MNC employees, school children, older adults) and recommendations on wellness practices.
46    A study on the identification of causes of delays in in-patient discharges and recommendations to avoid delays and increase patient satisfaction.
47    A comparative study on patient satisfaction in (executive suites, VIP suites, Out-patient department, General ward, Laboratory services, etc.) and recommendations to increase patient satisfaction.
48    A study on patient satisfaction in any one department in a multi-specialty hospital. (Health screening dept, In-house pharmacy, Out-patient services, billing, etc)
49    A study on the identification of causes of delays in patient transfer (internal / external) and recommendations to decrease waiting time and increase patient satisfaction.
50    A comparative study on waiting time in various hospital departments and recommendations to decrease waiting time (Out-patient dept, billing, etc).
51    A study on job satisfaction of nurses / paramedic staff in ICU / Operation Theatre/ wards / etc. and corresponding recommendations to improve job satisfaction.
52    A study of sickness absenteeism among various groups of hospital employees (nurses, House-keeping staff, ward boys, CSSD employees, doctors, etc). A comparative study of the same may also be done.
53    A study on work safety for employees in the radiology department / waste disposal department / lab / housekeeping / etc. and corresponding recommendations to improve work safety. A comparative study may also be undertaken between the departments.
54    A study on Waste disposal management in a hospital and recommendations for safe disposal.
55    A study on hospital acquired infections and prevention recommendations.
56    A study on the efficiency of CSSD (or any other department of a multi-specialty hospital)
57    A cost analysis study in general ward (or any other department) of a hospital to develop user charges.
58    A comparative study on cost analysis of the various departments in a hospital and cost-cutting recommendations.
59    A study on formulation of marketing strategies to promote a healthcare service (eg: ‘Women Wellness check-up’ promotion).
60    A study on involvement of Doctors / nurses / paramedics in rural healthcare and suggestions to improve involvement.
61    A study on medical representative triumphs and trials. Recommendation to improve liaison of medical reps and doctors.
62    A comparative study of in-house pharmacy and retail pharmacy.
63    A Study on the identification of the causes of delays in cashless hospitalization and suggest recommendations to reduce time lags.

Summer /May 2012 Bachelor of Business Administration Semester I: contact us for answers at assignmentssolution@gmail.com

Summer /May 2012
Bachelor of Business Administration
Semester I
BBA101 – Communication Skills - 4 Credits
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the importance of communication in business
Q2. Explain the significance of Non- Verbal communication
Q3. List the common barriers to the listening process

Summer 2012(May-Aug): BBA Sem 2: contact us for answers at assignmentssolution@gmail.com

Summer 2012(May-Aug)
Bachelor of Business Administration-BBA Semester 2
BBA 201- Research Methods - 2 Credits
(Book ID: B1518)
Assignment Set- 1 (30 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain the steps involved in the research process. [10]
Q.2 Distinguish between dependent and independent variables. [10]

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 4: contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 4
BB0017 – Financial Reporting- 2 Credits
(Book ID: B0097)
Assignment Set- 1 (30 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Which stakeholders require financial reports and why?
Q.2 Write a brief note on the ‘investment’ details required in the B/S.
Q.3 From the internet or from other sources find an Annual Report of a listed
company and list out in sequence the content titles, the schedules and the annexure.
Write a brief note on why do you think they are required.

M.Com – 1st Semester : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com – 1st Semester
Subject Name: Advanced Financial Accounting
Subject code: MCC 101
Summer Drive 2012
4 credits (60 marks)
(BKID: B1467)
Set 1
Answer the following questions. Each question carries 10 marks.
1. What are accounting standards? State their objectives.
2. Explain the term ‘General Purpose Financial Statements’.

M.Com General– Semester-II : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com General– Semester-II
Subject Name: Quantitative Techniques
Subject code: MCC 201
Summer Drive 2012
4 credits (60 marks)
(BKID: B1471)
Set 1
Answer the following questions. Each question carries 10 marks.
1. Describe the various statistical techniques.
2. Describe the various properties of arithmetic mean.
3. What does standard error of the estimate measure?
4. State the precautionary measures to be taken in using regression and

correlation analysis.
5. Construct a subdivided bar chart for the three types of expenditures in dollars for a family of four for the years 2001,2002,2003 and 2004 given as follows:

Years     Food     Education     Other     Total
2001     3000     2000     3000     8000
2002     3500     3000     4000     10500
2003     4000     3500     5000     12500
2004     5000     5000     6000     16000


6. Find the quartile deviation and its coefficient from the following

continuous series:
Weight (lb)     No. of Persons
70–80     12
80–90     18
90–100     35
100–110     42
110–120     50
120–130     45
130–140     20
140–150     8

M.Com – 3rd Semester : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com – 3rd Semester
Subject Name: Research Methodology
Subject code: MCC 301
Summer Drive 2012
4 credits (60 marks)
(BKID: B1602)
Set 1
Answer the following questions. Each question carries 10 marks.
1. What are the criteria of a good research?
2. What are the sources of error in measurement? Why should researchers

be aware of these sources?
3. Describe the following sampling distribution in detail:
a. F distribution
b. Chi-square distribution
4. Discuss the process of determining sample size through approach based

on precision rate and confidence level.
5. Try to identify the uses of sampling in real life.
6. Suppose you are required to conduct a research on the social issue of

domestic violence. The aim of the research is to find out how many cases
are actually reported and the reasons why they are not reported. What would
be your sampling unit? Make a list of the factors that you would study.

ASSIGNMENTS
M.Com – 3rd Semester
Subject Name: Research Methodology
Subject code: MCC 301
Summer Drive 2012
4 credits (60 marks)
(BKID: B1602)
Set 2
Answer the following questions. Each question carries 10 marks.
1. Discuss the necessary conditions for making causal inferences.
2. Explain different types of informal experimental designs.
3. What is discriminant function analysis? State its objectives and uses.
4. Explain various sampling strategies used in qualitative research.
5. Prepare a questionnaire for a social research to find out the changing food

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 5: contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 5
BB0022 Capital and Money Market - 4 Credits
(Book ID: B0101)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Explain the securities market and discuss the methods of underwriting the securities.
2. List out the primary stock exchanges operating in India and the causes of price
fluctuations of shares.
3. Explain the meaning, requirements, criteria, advantages and limitations of Listing.

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 6: contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 6
BB0027– Cross Cultural Aspects of Business- 4 Credits
(Book ID: B0187)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What is culture? Discuss the characteristics of culture. [10]
Q.2 Discuss Universalism Vs Particularism [10]
Q.3 Explain the Organizational characteristics of MNC’s [10]
Q.4 What is the importance of different group membership [10]

May 2012 Bachelor of Computer Application (BCA) – Semester 3: contact us for answers at assignmentssolution@gmail.com

May 2012
Bachelor of Computer Application (BCA) – Semester 3
BC0044 – Accounting and Financial Management – 4 Credits
(Book ID: B0805)
Assignment Set – 1 (60 Marks)
Answer all the questions.
1. Journalise the following transactions: (10 Marks)
01.01.09 Bought goods for Rs.10,000
02.01.09 Purchased goods from X Rs.20,000
03.01.09 Bought goods from Y for Rs.30,000 against a current dated cheque
04.01.09 Purchased goods from Z [price list price is Rs.30,000 and trade
discount is 10%]

Ignou July-Dec 2012: contact us for answers at assignmentssolution@gmail.com

MS – 612 Retail Management July – Dec 2012
1. a) The retailing sector is perceived as an emerging sector in India. Identify and discuss the growth drivers and their possible contribution to the Indian economy.
b) Discuss the importance of Marketing Research in retailing citing two examples of research application in the recent past.
2. a) What makes Locational Decisions strategic in Retail Business? Discuss with two suitable examples of your choice.
b) What are the various steps involved in the design of an effective Integrated Marketing Communication

GM 12: contact us for answers at assignmentssolution@gmail.com

GM12
                                         Business Communication

                                                          Assignment I

Assignment Code: 2012 GM12 B1                                                      Last Date of Submission: 15th October 2012
                                                                                                                Maximum Marks: 100     

Attempt all the questions. All questions carry equal marks.

                                                                Section A
1.    “If all my possessions were taken from me with one exception, I would hope to keep my power of communication …. For by it I would regain all the rest.”  Comment on the statement  by Daniel Webster with reference to the components of business Communication?
2.    “Writing is an Art.” In light of the above statement, write a detailed note on   ‘Writing with style.’
3.    Persuasive messages are different as compared to routine messages. Compare the two? Write a persuasive message to your Manager convincing him to relocate you to a new city?
4.    On the one hand, it is said that oral communication saves time and on the other it is said that it wastes time. How and why does it happen?                                                                   
Section B
  Case Study
From  : Belinda Gibson, Training Coordinator                              To: Freda Smith, General Manager
Subject: Portable Computers                                                               Date: January 29 2008
To make the most of the technologies we discussed the other day to provide a quality service to our customers, it is essential that our training staff be equipped with portable computers which can be used at client sites.
Over the next couple of weeks, please investigate the portable computers which would be most appropriate for our staff, and present your findings in the form of a formal management report. The selected machine needs to be compatible with the Windows software we are currently using. Other factors which should be considered when comparing the brands and models include:
•    Initial cost;
•    Weight and size;
•    Screen size;
•    Clarity of the screen image;
•    RAM and hard disk size;
•    Speed of the CPU;
•    Battery capability; and
•    The availability of on-going service agreements and warranties.
With our training staff so often out at client sites, it would be useful if the machines also had modern facilities to enable staff to access their email. Please pass the report to me by the end of the month so I can read it over before discussing your recommendations with the training staff. Let me know if you have any questions.

A Business report was submitted based on the requirement.
Business Report on Comparison of two Computers
1.0 Executive Summary
The purpose of this report was to analyze  two portable computers and recommend a suitable machine for the training staff to use at client sites. The analysis has led to a choice of computer. This report has considered two machines suitable for corporate use that can accommodate modern facilities such as e-mail, video conferencing and assist staff with training courses.
A summary of the findings is presented in the next two paragraphs.
The Hewlett Packard Omnibook 3000CTX model 5/233 is a well made portable computer with a good size screen and keyboard. For the price of this model you would expect to see more memory, a CD drive and a Windows based power management set up. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews', p.82)
Like the Hewlett Packard model the Micro-pro 8500 Series has a good size screen and keyboard but also comes with a numeric pad. This machine is ideal for the business user who wants usability, comfort and performance. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews' , p.81)
After taking both machines into consideration, it is recommended that the Micro-pro 8500 Series would be the most suitable computer due to its value for money, durability and standard features.
1.1 Purpose : The purpose of this report was to analyse two portable computers and recommend a suitable machine for our training staff to use at client locations.
1.2 Scope:  While investigating these two computers it was important to consider their suitability for corporate use, standard features, optional benefits and warranties.
1.3 Method: The information used in this report was collected by consulting an independent review by the Australian PC Authority magazine and contacting the individual companies for additional information on the technical specifications and warranties on the machines.
1.4 Limitations
•    Local computer stores did not stock either machine.
•    Additional information difficult to locate.
•    Software packages included with the machine not specified.
1.5 Assumptions
It has been assumed that the Microsoft Office software package will be installed on the computers to ensure our training staff  have access to PowerPoint. This program will enable them to present effective teaching media. As our staff  regularly use computer applications it has been assumed that the implementation of portable computers will cause little delays for the company. As most computer companies offer clients an extended warranty, it is assumed that All Purpose Training Company will have the option to purchase an extended warranty for a period of one year.
1.6 Background
The All Purpose Training Company is a well respected supplier of quality executive training courses for the business community. The All Purpose Training Company has statewide representation with plans to expand interstate within the next 12 months. All Purpose Training Company has a demand to supply new clients with numerous training courses. With such demands it is crucial that training staff can have computer access for training presentations and be able to complete day to day operations while mobile.
2. Findings
2.1 Micro-pro 8500 Series                           (Australian PC Authority, 1998, p 81).
•    Cost: $7895 RRP
•    Weight: 4.5 Kg
•    Size: (W x D x H) 357 x 275 x 50mm
•    Screen size: 15.1"
•    Clarity of screen image: Resolution could be higher, set at 1,024 x 768 you can see the pixels, but very easy on your eyes. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews, p. 81)
•    RAM: 64 Mb, RAM can be raised to a maximum 128Mb for $1140
•    Disk Drive: CD-ROM and 3.5" FDD
•    Speed of the CPU: Pentium processor
•    Battery capabilities: Lithium-ion battery, smart battery option available. Lithium-ion battery lasts 2.5 hours without smart battery upgrade. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews, p. 81)
•    Service agreements and warranties: Two year parts and labour warranty
2.2  Hewlett Packard 3000CTX 5/233               (Australian PC Authority, 1998, p 81).
•    Cost: $8245 RRP
•    Weight: 3.1 Kg
•    Size: (W x D x H) 304 x 238 x 47mm

GM11 Management Functions & Organizational Behaviour: contact us for answers at assignmentssolution@gmail.com

GM11
Management Functions & Organizational Behaviour

Assignment I


Assignment Code: 2012 GM11 B1                 Last Date of Submission: 15th October 2012
Maximum Marks: 100

Attempt all Questions.  All questions carry equal marks.

Section A

1.    (a)    Define management and contrast the nature of management in (i) service and production
industries; (ii) private and public sector organization.

(b)    As a manager do you think it is important to go through the various management theories
and make use of the learnings from them.                          (10+10=20)

2.    (a)    If you were the Chief Executive of a   large   corporation   such  as   Sony or Infosys, how
would you “institutionalize” ethics in the organization?

GM04 Managerial Economics: contact us for answers at assignmentssolution@gmail.com

GM04
Managerial Economics

Assignment I


Assignment Code: 2012 GM04 B1                Last Date of Submission: 15th October 2012
                                                            Maximum Marks: 100

Attempt all Questions.  All questions carry equal marks.

Section A

1.    “Managerial Economics is integration of economic theory and business practice for the purpose of facilitating decision-making and forward planning by management.”  Elucidate the statement. (20)    

2.    Write short note on the following concepts:
a.    Isoquants
b.    Break-even Analysis
c.    Incremental Reasoning
d.    Difference between economies and diseconomies of scale.                            (4x5=20)

3.    Why is Long Run Average Cost Curve known as the Planning Curve?                        (20)

4.    Explain the Percentage Method and Total Outlay Method for measurement of Elasticity of Demand with the help of suitable illustration.                                 (20)

Section B
Case Study: The Production Process in Vandana Enterprise

Vandana Enterprise Pvt. Ltd is owned by the Kumar family.  Mr Ramesh Kumar, the Managing Director and his daughter Vandana, jointly look after the company affairs.  Mr Gopal Kumar is the Chairman, but the day-to-day operations are handled by the father and daughter team.  There are about 300 employees and the sole aim of the company is to expand the market share in the textile market at home, as well as abroad.  Twenty-five years ago, when the company was started in a small town in Punjab, there were around 350 workers.  The company used indigenous and old technology to produce clothes.  Labour was mainly used while machines were used minimally.  The plants were modernized and mechanized over the years by acquiring the latest technology from  Japan and Europe, the result being that the number of machines were doubled and production quadrupled from 15,000 metres of cloth to about 62,000 metres of cloth everyday.  Vandana Enterprise had specialized till now only in the spinning and weaving of white linen and had no plans of changing the patterns of production.  However, after acquiring a modern machine from Japan, the

GM 03 Business Statistics: contact us for answers at assignmentssolution@gmail.com

GM 03
Business Statistics

Assignment I

Assignment Code: 2012 GM03 B1                         Last Date of Submission: 15th October, 2012
                                            Maximum Marks: 100

Attempt all the questions. All questions are compulsory and carry equal marks

SECTION – A
1.    a) Distinguish between discrete and continuous probability distribution.
b) A dart player throws is given ten attempts to hit the bulls eye. He is had good practice and believes that he will be able to hit the bulls eye 90% of the time. What is the probability that he will have hit the bulls eye at least 6 times. State the assumptions you make while answering this question.  

2.    a) A batch of products is produced using two machines namely M1 and M2. It is believed that 30% of the products are produced using machine 1. Each machine is unable to produce all items which can be

FM11 FINANCIAL AND MANAGEMENT ACCOUNTING: contact us for answers at assignmentssolution@gmail.com

FM11

FINANCIAL AND MANAGEMENT ACCOUNTING

Assignment I
Assignment Code: 2012 FM11 B1                    Last Date of Submission: 15th October 2012
                                                                                                                                              Maximum Marks: 100
Attempt all the questions. All questions carry equal marks.

Section A

1.    (I) What is the purpose of the statement of changes in financial position?
(II) What is the relationship of the assets turnover rate to the rate of return on total assets?

2.    (I) What portion of profit on uncompleted contracts is transferred to the profit and loss account. Explain for different situations.
    (II) Why is reconciliation of cost and financial accounts necessary? State the possible reasons for difference in profits shown by both accounts.
3.     A chemical process yields the following products out of materials introduced in the process:
                % of Material
        Main Product—A    60
        By-product—B    15
        By-product—C    20
        Wastage    5

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FM11

FINANCIAL AND MANAGEMENT ACCOUNTING

Assignment I
Assignment Code: 2012 FM11 B1                    Last Date of Submission: 15th October 2012
                                                                                                                                              Maximum Marks: 100
Attempt all the questions. All questions carry equal marks.

Section A

1.    (I) What is the purpose of the statement of changes in financial position?
(II) What is the relationship of the assets turnover rate to the rate of return on total assets?

2.    (I) What portion of profit on uncompleted contracts is transferred to the profit and loss account. Explain for different situations.
    (II) Why is reconciliation of cost and financial accounts necessary? State the possible reasons for difference in profits shown by both accounts.
3.     A chemical process yields the following products out of materials introduced in the process:
                % of Material
        Main Product—A    60
        By-product—B    15
        By-product—C    20
        Wastage    5

MM01 Marketing Management: contact us for answers at assignmentssolution@gmail.com

MM01
Marketing Management

Assignment I

Assignment Code: 2012 MM01 B1                    Last Date of Submission: 15th October 2012
                        Maximum Marks: 100


Attempt all the questions.  All questions carry equal marks.

Section A

1 a)    What is meant by the marketing concept?
                                            (10)
b)    Explain what is meant by the terms social marketing and societal marketing?
(10)

2 a)    What factors should marketer take into account in scanning the marketing environment?
                                            (10)
b)    Write short notes on the following:-

(i)    BCG Matrix
(ii)    Ansoff matrix
(iii)    McKinsey 7s Framework
(iv)    4P’s and 4A’s of marketing
(4 x 2.5)

3    Do people know what they want? (And if they do will they tell you?) Then how does sales and marketing persons evaluate consumer needs and wants? Discuss.
   

4 a)    A major detergent manufacturer proposes spending 150 crores approx. on a twelve month national advertising campaign to promote an environmentally friendly washing liquid.  Advise the marketing director how the effectiveness of the campaign could be monitored?
                                            (8)
b)    Suggest appropriate ways of segmenting the markets for the following products or services : (a) rail travel; (b) banks; (c) ballpoint pens; (d) package holidays.
(6)
c)    Is positioning helpful for not for profit organizations? If so, how should a charity select and implement a positioning strategy?  
(6)


Section B
5.    Case Study
Hyderabad Batteries Ltd.

It was the summer of 2001 and Mr Reddy, an application engineer from the high-tech battery company HBL-NIFE, Hyderabad was on vacation in his native place.  He went to visit his friend who owned a factory there.  On the day of the visit he found that his friend was in deep distress.  The power had failed and the genset (the diesel powered standby generator) could not be started because the starting battery fitted near the genset suddenly went dead.  The factory had come to a grinding halt and the entire raw material in the batch being processed would have to be discarded unless the power was restored immediately.  The production manager was in a panic.  Since the factory was located 40 km away from the nearest town, getting a replacement battery would take at least a couple of hours.  This would not only mean the loss of material for one batch, but also the time lost in preparing for the next batch.

HR01 Human Resource Management: contact us for answers at assignmentssolution@gmail.com

HR01
Human Resource Management

Assignment I


Assignment Code: 2012 HR01 B1                                Last Date of Submission: 15th October 2012
                                               Maximum Marks: 100

Attempt all Questions.  All questions carry equal marks.

Section A

1.    Explain how the increased globalization of business is making the contribution of human resource departments more important.                                     (20)

2.    Define and differentiate between Job Analysis, Job Description.  Discuss Job Evaluation Method and create a plan for evaluating jobs of Sales Persons at different levels in an organization.      (20)

3.    a.    Discuss briefly the importance of Human Resource Information Systems.

b.         What are the alternatives to recruitment?    

GM 07 Research Methodology: contact us for answers at assignmentssolution@gmail.com

GM 07
Research Methodology

Assignment I

Assignment Code: 2012 GM 07 B1        Last Date of Submission: 15th October 2012
                                                                                                                    Maximum Marks: 100

Attempt all the questions. All questions carry equal marks.

Section A

1.    What are the types of market research? In present day business, explain the usage of market research, with reference to : a) Product Planning, b) Pricing, c) Physical Distribution & d) Promotional & Advertising

2.    When dealing with any market research project, what points should be kept into mind while defining the problem? Briefly explain the advantages of considering these points while defining a research purpose?

GM02 Economic and Social Environment of Business: contact us for answers at assignmentssolution@gmail.com

GM02
Economic and Social Environment of Business

Assignment I


Assignment Code: 2012 GM02 B1                                    Last Date of Submission: 15th October 2012
                                               Maximum Marks: 100

Attempt all Questions.  All questions carry equal marks.

Section A

1.    What do you understand by the socio-cultural environment of business and how is it important for business?  Briefly explain with the help of suitable examples.                        (20)

2.    Write short note on:
a.    Difference between Economic Growth and Economic Development
b.    Unemployment                                            (10+10=20)

3.    Bring out distinguishing features of industrial policy of 1991 and its impact on the technology status of Indian industry.                                       (20)

4.    What measures have been adopted by government to control inflation?  What is the relationship between unemployment rate and inflation rate?                            (20)

Section B
Case Study: Auto makers may see decline in net profit

Market leaders in different categories led by Maruti Suzuki India Ltd., India’s largest seller of cars, may say net profit grew for the third quarter of fiscal 2008 as they sold more vehicles in the festival season. But most other companies, especially two-wheeler and commercial vehicle makers, are likely to report a decline in net profit or a muted growth in earnings as lending rates that are at a five-year high curbed buying and eroded

Spring 2012:BBARO – 4th Semester : contact us for answers at assignmentssolution@gmail.com

Spring 2012 

ASSIGNMENT
BBARO – 4th Semester
Subject Code: CA0019
(4 credits)
Set 1
SUBJECT: Business Strategy Marks 60
Note: Each Question carries 10 marks
1. What is meant by Strategic Management? Explain the strategic management process.

2. What is Strategic planning? What are the advantages and disadvantages of strategic planning?

3. Describe the roles of different strategists.

4. Describe the steps in formulating strategy.

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 3" contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 3
BB0012 – Management Accounting - 4 Credits
(Book ID: B0093)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Accounting is a sub-system of MIS. Substantiate this statement (10 Marks)
2. Following is the Balance Sheet of Jai Kishore Ltd. Calculate the following ratios:
(1) Current Ratio
(2) Debt Equity Ratio
(3) Stock Turnover Ratio

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SVKM’s NMIMS
School of Distance Learning
Course: Business Laws
SEM - IV
Programme : PGDBM / PGDHRM / PGDMM / PGDFM / PGDBFM / PGDSCM / PGDITM
Assignment Marks: 30
Instructions:
• All Questions are Compulsory..
• All answers to be explained in not more than 1000 words. Use examples as far as
possible.
• All answers to be written individually. Discussion and group work is not advisable.
• Copying from websites or e-books will carry negative marks.

MBA BANKING AND FINANCE: contact us for answers at assignmentssolution@gmail.com

MBA BANKING AND FINANCE
MBF301-CREDIT AND CREDIT RISK MANAGEMENT - 4 CREDITS
        ASSIGNMENT - SET 1                       Total Marks 30

ANSWER ALL THE QUESTIONS
Section D – 30 Marks

1.    Explain the concept of Risk Adjusted Return on Capital (RAROC).

2.    What are the sound principles of lending?

MBA (Banking and Finance) Semester 1: summer drive: contact us for answers at assignmentssolution@gmail.com

ASSIGNMENT – MBA (Banking and Finance) Semester 1
MBF101 – Management Processes & Organizational Behavior – 4 Credits
(Book ID:  B1127)
Descriptive Assignment Set- 1 (30 Marks)

     SECTION-D: Descriptive Questions (3 Questions of 10 Marks each)-Set-1

Questions
18    Explain the management roles and skills in detail.
19    Write a detailed note on emotional intelligence.
20    Explain the two types of forces for change.

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MFP-1: EQUITY MARKETS

    ASSIGNMENT

Course Code             :          MFP – 1
Course Title             :        Equity Markets
Assignment Code         :        MFP -1/SEM-I/2012
Assignment Coverage     :        All Blocks

     Note: Please attempt all the questions.


1.    Identify the components of the Indian Financial System and discuss each of these components.


2.    Analyse and discuss the regulatory framework and processes involved in different types of Equity Issuance. 


3.    Take 3 years annual reports of a Company of your choice and analyse the different financial ratios. Write a note on the trends. 
 

4.    Meet any Depository Participant of your choice and find out how the depository system works and how settlements are done in a depository system. Write a note on your visit.


5.    Discuss the relationship between investment philosophy, investment styles and trading strategies.

Fall drive:Master of Business Administration- MBA Semester 3 :contact us for answers at assignmentssolution@gmail.com

Master of Business Administration- MBA Semester 3
MB0050 – Research Methodology - 4 Credits
(Book ID: B1206)
Assignment Set - 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Define Research. What are the features and types of Research?
2. How is a research problem formulated? What are the sources from which one may be able to identify research problems?
3. What are the types of Observations? What is the utility of Observation in Business Research?
4. What is Research Design? What are the different types of Research Designs?
5. Explain the Sampling Process and briefly describe the methods of Sampling.

Fall Drive (August 2012) Master of Business Administration - MBA Semester 3 : contact us for answers at assignmentssolution@gmail.com

(August 2012) 

Master of Business Administration - MBA Semester 3
“Operations Management” Specialization
OM 0010 - Operations Management (4 credits)
(Book ID:B1232 )
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. “From the perspective of Operations Management, the separation is between manufacturing and services are artificial”. Comment on this statement.
2. Explain the product process matrix method of viewing operations management.
3. Describe the link of Operations Strategy with other strategies of the company
4. Briefly explain the important techniques based on which planning and execution of operational process is conducted.
5. Explain the various criteria in selecting a suitable location

Master of Business Administration- MBA Semester 3 : contact us for answers at assignmentssolution@gmail.com

Master of Business Administration- MBA Semester 3
MB0050 – Research Methodology - 4 Credits
(Book ID: B1206)
Assignment Set - 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Define Research. What are the features and types of Research?
2. How is a research problem formulated? What are the sources from which one may be able to identify research problems?
3. What are the types of Observations? What is the utility of Observation in Business Research?
4. What is Research Design? What are the different types of Research Designs?
5. Explain the Sampling Process and briefly describe the methods of Sampling.

MBA_Sem2_Fall/August 2012 : contact us for answers at assignmentssolution@gmail.com

MB0044_MBA_Sem2_Fall/August 2012
Master of Business Administration - MBA Semester 2
MB0044 – Productions & Operations Management- 4 Credits
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What do you understand by Vendor-Managed Inventory (VMI)?

Q.2 Explain briefly the four classification of scheduling strategies & its approaches.

Q.3 Define production management. What are the various functions involved in production management?

Q.4 Explain the various phases in project management life cycle.

Saturday 29 September 2012

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 5: contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 5
BB0022 Capital and Money Market - 4 Credits
(Book ID: B0101)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
1. Explain the securities market and discuss the methods of underwriting the securities.
2. List out the primary stock exchanges operating in India and the causes of price
fluctuations of shares.
3. Explain the meaning, requirements, criteria, advantages and limitations of Listing.
4. Discuss the shortcomings of Indian money markets

ASSIGNMENTS M.Com – 3rd Semester : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com – 3rd Semester
Subject Name: Research Methodology
Subject code: MCC 301
Summer Drive 2012
4 credits (60 marks)
(BKID: B1602)
Set 1
Answer the following questions. Each question carries 10 marks.
1. What are the criteria of a good research?
2. What are the sources of error in measurement? Why should researchers

be aware of these sources?
3. Describe the following sampling distribution in detail:
a. F distribution
b. Chi-square distribution
4. Discuss the process of determining sample size through approach based

ASSIGNMENTS M.Com General– Semester-II : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com General– Semester-II
Subject Name: Quantitative Techniques
Subject code: MCC 201
Summer Drive 2012
4 credits (60 marks)
(BKID: B1471)
Set 1
Answer the following questions. Each question carries 10 marks.
1. Describe the various statistical techniques.
2. Describe the various properties of arithmetic mean.
3. What does standard error of the estimate measure?

ASSIGNMENTS M.Com – 1st Semester : contact us for answers at assignmentssolution@gmail.com

ASSIGNMENTS
M.Com – 1st Semester
Subject Name: Advanced Financial Accounting
Subject code: MCC 101
Summer Drive 2012
4 credits (60 marks)
(BKID: B1467)
Set 1
Answer the following questions. Each question carries 10 marks.
1. What are accounting standards? State their objectives.
2. Explain the term ‘General Purpose Financial Statements’.

3. Explain with the help of an illustration the method to compute the purchase consideration on the basis of face value or market value of shares.
4. Discuss the case of inter-company holdings in a case when the vendor company holds

Summer/ May 2012 Bachelor of Business Administration-BBA Semester 4: contact us for answers at assignmentssolution@gmail.com

Summer/ May 2012
Bachelor of Business Administration-BBA Semester 4
BB0017 – Financial Reporting- 2 Credits
(Book ID: B0097)
Assignment Set- 1 (30 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Which stakeholders require financial reports and why?
Q.2 Write a brief note on the ‘investment’ details required in the B/S.
Q.3 From the internet or from other sources find an Annual Report of a listed
company and list out in sequence the content titles, the schedules and the annexure.

Summer 2012(May-Aug) Bachelor of Business Administration-BBA Semester 2: contact us for answers at assignmentssolution@gmail.com

Summer 2012(May-Aug)
Bachelor of Business Administration-BBA Semester 2
BBA 201- Research Methods - 2 Credits
(Book ID: B1518)
Assignment Set- 1 (30 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain the steps involved in the research process. [10]
Q.2 Distinguish between dependent and independent variables. [10]
Q.3 What are the characteristics of a good sample? [10]

Summer /May 2012 Bachelor of Business Administration Semester I: contact us for answers at assignmentssolution@gmail.com

Summer /May 2012
Bachelor of Business Administration
Semester I
BBA101 – Communication Skills - 4 Credits
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the importance of communication in business
Q2. Explain the significance of Non- Verbal communication
Q3. List the common barriers to the listening process
Q4. Explain the various formal channels available for Internal Communication
Q5. List out the differences between a block format and simplified format in a
business letter
Q6. List the principles of writing a memo .Discuss the various approaches in
writing a memo
Summer /May 2012
Bachelor of Business Administration
Semester I
BBA101 – Communication Skills - 4 Credits
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. List the major differences between a performance appraisal report and confidential
report
Q2. List out the different steps involved in preparing a presentation
Q3. Explain the impact of verbal, vocal and visual components of communication on
presentation?
Q4.Discuss the significance of business meetings for an organization.
Q5.Discuss the prerequisites essential for the act of reading and comprehending

IIBM Semester-IV Examination Paper MM.100 Sales Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester IV
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-IV Examination Paper MM.100
Sales Management
Section A: Objective Type (30 marks)
Part One:
Multiple Choices:
1. Sales executives have responsibilities for coordination which involves
a. Individual
b. The organization
c. The company
d. None of the above
2. Who researched buyer-seller Dyads in the Life Insurance business
a. Hanri Tosi
b. McMurry
c. Arnold
d. Franklin Evans
3. Formula for calculating Gross Margin is
a. Sales – Cost of sales
b. Gross profit – Cost of sales
c. Sales – Expenses
d. None of the above
4. Coach- and – pupil method is
a. Company Information
b. Sales Technique
c. On – the – just Training
d. Both (a) & (c)
5. Term in which ratio measures the effectiveness of sales personnel in securing order
a. “Lowering Average”
b. “Batting Average”
c. “Multiple Average”
d. None of the average
Examination Paper of Semester IV
2
IIBM Institute of Business Management
6. District sales manager and planning report is called
a. Manager plan
b. District plan
c. District sales plan
d. None of the above

IIBM Semester-IV Examination Paper MM.100 Production Planning & Control: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester IV
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Semester-IV Examination Paper MM.100
Production Planning & Control
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. Buffer inventory is also called
a. Inventory stock
b. Safety stock
c. Transit stock
d. Buffer stock
2. Qualitative forecasting is
a. Intrinsic forecast
b. Forecasts that are generated from information that does not have a well defined analytic
structure
c. Based on random pattern
d. None of the above
3. Approach of Cycle counting in Inventory management in which the inventory item likely to be
low when new items are received
a. Zone system
b. Transaction system
c. Receiver system

IIBM Semester-IV Examination Paper MM.100 Information System: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester IV
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Semester-IV Examination Paper MM.100
Information System
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. Stationary device related to the mouse is
a. Trackball
b. Pointing Stick
c. Electronic mouse
d. None of the above
2. Assembler language is also called
a. First generation languages
b. Second generation languages
c. Fourth generation languages
d. None of the above
3. HTML stands for
a. Hypertext Markup Language
b. Hypertext Multimedia Language
c. Hypertext Media Language
d. None of the above

IIBM Semester IV Examination Paper MM.100 Enterprise Resource Planning: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester IV
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester IV Examination Paper MM.100
Enterprise Resource Planning
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part One questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. Enterprise Resource Planning is
a. Computer System
b. Manufacturing organization
c. Method of effective planning of all the resources in an organization
d. None of the above
2. Enterprise Resource Panning vendors are those people
a. Who are experts in administration and management of projects
b. Who have developed the ERP packages
c. Who uses the ERP system
d. None of the above

IIBM Semester-IV Examination Paper MM.100 Computer Fundamentals: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester IV
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Semester-IV Examination Paper MM.100
Computer Fundamentals
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part One questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. Number system is of
a. 1 type
b. 2 types
c. 3 types
d. 4 types
2. A logic gate operate on
a. 1input signal to produce output
b. 1 or more input signals to produce output
c. Memory
d. None of the above
3. Cache memory is
a. Small memory
b. Volatile memory
c. Extremely fast

IIBM Examination Paper MM.100 Hospitality Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Hospitality Management
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Hospitality Management
Section A: Objective Type (30 marks)
•This section consists of True and False.
•Answer all the questions.
•Each question carries 3 marks.
True and False:
1. ADA stands for………………………………………………………………………………
2. NOT stands for National Offices of Tourism.
3. Management contracts have been responsible for the hotel industry’s rapid boom since the
1960s.
4. High-speed Internet service is free form of information technology that these businesses can
utilize.
5. One of the most crucial IT decisions is choosing the right POS system.
6. Forecasting is the prediction of present outcomes.
7. The top independent restaurant in terms of sales is the Tavern on the Green in New York
City, which opened in 1976.
8. A fine dining restaurant is one where a good selection of seat arranged is offered.
9. Terms to understand in B&I foodservices are contractors, self-operators, & Liaison
personnel.
10. Every manager must function as a leader, motivating and encouraging employees is called

IIBM Examination Paper MM.100 Total Quality Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Quality Management
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Examination Paper MM.100
Total Quality Management
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice questions & Short Answer type questions.
•Answer all the questions.
•Part One questions carries 1 mark each & Part Two questions carries 4 marks each.
Part One:
Multiple Choices:
1. If the amount of energy available for the intended function be ‘a’ and the amount of energy
wasted be ‘b’ then Signal to noise ratio will be:
a. a/b
b. (a-b)/b
c. b/a
d. (a+b)/b
2. The number of orthogonal arrays added by Taguchi to the original work of Sir R A Fischer, was:

IIBM Examination Paper MM.100 Quality Control: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Quality Management
IIBM Institute of Business Management 7
IIBM Institute of Business Management
Examination Paper MM.100
Quality Control
Section A: Objective Type (30 marks)
•This section consists of Multiple choices/Fill in the blanks & Short Answer type questions.
•Answer all the questions.
•Part One questions carries 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. A curve that shows the amount inspected by both the consumer and the producer for different
percent nonconforming values.
a. ASN curve
b. ATI curve
c. AOQ curve
d. None of the above
2. The producer’s risk is represented by the symbols:
a. Alpha
b. Beta
c. Gamma
d. None of the above
3. The International Committee of Weights and Measures revised the metric system in:
a. 1970
b. 1960
c. 1950
d. 1999

IIBM Examination Paper MM.100 Principles and Practices of Banking: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Banking and Financial Services Management
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Principles and Practices of Banking
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice questions & Short Answer type questions.
•Answer all the questions.
•Part One questions carries 1 mark each & Part Two questions carries 4 marks each.
Part One:
Multiple Choices:
1. Frequency of First Tranche Returns is:
a. Weekly
b. Monthly
c. Monthly/quarterly
d. Monthly/quarterly/half-yearly
2. An order for winding up a banking company can be issued by:
a. The High Court
b. The RBI
c. The Central Government

IIBM Semester-III Examination Paper MM.100 Marketing Research: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester III
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Semester-III Examination Paper MM.100
Marketing Research
Section A: Objective Type (30 marks)
Part One:
Multiple Choices:
1. Process involving segmentation target market selection and positioning is called
a. Marketing Strategy
b. Marketing plan
c. Marketing Intelligence
d. None of the above
2. 4 Ps of Marketing is
a. Product, Pricing, Procurement, Place
b. Place, Pricing, Plan, Product
c. Product, Pricing, Promotion, Place
d. None of the above
3. Type of Marketing research scale in which variable can be used to compute the commonly used
statistical measures like average etc is
a. Ordinal scale
b. Ratio scale
c. Internal scale
d. Nominal scale
4. Technique of Market research, which include the word associations and a respondent is asked to
think of a word which comes to mind when he thinks of a brand is
a. Qualitative Technique
b. Retail Audit

IIBM Semester-III Examination Paper MM.100 Knowledge Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Semester III
IIBM Institute of Business Management
Semester-III Examination Paper MM.100
Knowledge Management
Section A: Objective Type (30 marks)
This section consists of Mixed Type questions & Short Answer type questions.
Answer all the questions.
Part One questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. UCC stands for
a. Universal Commercial Code
b. Uniform Commercial Code
c. Uniq Commercial Code
d. United Commercial Code
2. E-business connects critical business systems and constituencies directly via
a. Internet
b. Extranet
c. Intranet
d. All of the above
3. Unusable rule are also called as
a. User rule
b. Conflicting rule
c. Subsumed rule
d. None of the above
4. Fact in knowledge codification refers to
a. Value of an object or a slot
b. Codification scheme
c. Both (a) & (b)
d. Filling of slots
5. An individual with skills & solutions that work some of the time but not all of the time is
a. Scribe
b. Validity
c. Novice
d. None of the above
Examination Paper of Semester III
6. CBR is
a. Case based reasoning
b. Case based reliability
c. Case based repository
d. None of the above
7. An unskilled employee trying to learn or gain some understanding of the captures knowledge is a
a. Pupil user
b. Tutor user
c. People user
d. None of the above
8. A rule of thumb based on years of experience is called
a. Procedural rule
b. Tacit knowledge
c. Heuristic

IIBM Examination Paper MM.100 Inventory Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper
5
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Inventory Management
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part One questions carries 1 mark each & Part Two questions carries 5 marks each.
Part One:
Multiple Choices:
1. ……………………. is IT tool used for automation data capture.
2. Stockout Level is also called the
a. Red Zone
b. Amber Zone
c. Both (a) & (b)
d. None of the above
3. When classified on the basis of time period, they are
a. Supply forecast
b. Price forecast
c. Demand forecast
d. None of the above
4. The Delphi Method was developed by the Rand Corporation in the
a. 1980
b. 1970
c. 1950
d. None of the above
5. The BOM file is also called the

IIBM Examination Paper MM.100 International Business Management: contact us for answers at assignmentssolution@gmail.com


IIBM Institute of Business Management

Examination Paper MM.100

International Business Management

Section A: Objective Type (30 marks)

• This section consists of multiple choice questions and short answer type questions.

• Answer all the questions.

• Part One carries 1 mark each and Part Two question carries 5 marks each.

Part One:

Multiple choices:

1. What is the series consideration for strategy implementation?

a. Strategic orientation

b. Location

c. Dimensions

d. Both (a) & (b)

2. The major activity in global marketing is:

a. Pricing policies

b. Product lines

c. Market assessment

d. All of the above

3. The third ‘P’ in the international marketing mix is:

a. Product

b. Price

c. Promotion

d. Place

4. The European Economic Community was established in:

a. 1958

b. 1975

c. 1967

d. 1957

5. Environment Protection Act:

a. 1986

b. 1967

c. 1990

d. None of the above

6. People’s attitude toward time depend on:

a. Language

b. Relationship

c. Culture

IIBM Examination Paper MM.100 Global Marketing Management: contact us for answers at assignmentssolution@gmail.com

IIBM Institute of Business Management
Examination Paper MM.100
Global Marketing Management
Section A: Objective Type (30 marks)
This section consists of Multiple choices/Fill in the blanks/True-False• & Short Answer type questions.

Answer all the questions.•

Part One questions carries 1 mark each• & Part Two questions carry 5 marks each.

Part One:

1. All the ethnocentric orientations are collectively
called…………………………………………………………….

2. Presently number of members countries in OECD are:

a. 12
b. 20
c. 24
d. 29

IIBM Examination Paper MM.100 Financial Services: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Banking and Financial Services Management
5
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Financial Services
Section A: Objective Type (30 marks)
•This section consists of Multiple Choices/Fill in the blanks/True-False & Short Answer type
questions.
•Answer all the questions.
•Part One questions carries 1 mark each & Part Two questions carries 5 marks each.
Part One:
Multiple Choices:
1. NBFS stands for …………………………………………………………………………
2. ALCO is a decision making unit responsible for balance sheet planning from risk return
perspective. (T/F)
3. A contract of ‘Indemnity’ is one whereby:
a. A person tries to use the other’s property
b. A person promises to save the other’s property from loss caused.
c. A person tries to trick the property of other for some other person.
d. None of the above
4. The transaction between the lessor and the lessee being a demand sale is called:

IIBM Examination Paper MM.100 Business Ethics: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Business Ethics
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Examination Paper MM.100
Business Ethics
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. Term used to denote the existence of information of an electronic network of linked computer
system
a. Information technology
b. Nanotechnology
c. Cyberspace
d. None of the above
2. Egalitarianism is
a. Equal distribution of all benefits & burdens on peoples
b. Equal distribution of all benefits on people

May/Summer 2012 Master of Business Administration - MBA Semester IV: contact us for answers at assignmentssolution@gmail.com

May/Summer 2012
Master of Business Administration - MBA Semester IV
MI0038 – Enterprise Resource Planning - 4 Credits
Assignment - Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Why are ERP systems said to be flexible? Explain with an example.
Q2. Explain with an example the concept of supply chain management?
Q3. Differentiate between Open Source and Commercial ERP. Briefly explain the
key principles to a proper ERP system selection process.
Q4. What is ATO and how is it different from ETO? List the advantages of
CAD/CAM.

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May 2012
Master of Business Administration - Semester 4
MH0056: “PR & Marketing for Healthcare Organizations”
(4 credits)
(Book ID: B1320)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the factors that Attract Corporates to Healthcare.
2. Discuss the significance and justification of marketing of healthcare services.
3. What is the current scenario of healthcare marketing in India?
4. What are the factors that affect healthcare business strategies?

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May 2012
Master of Business Administration
MB0052 – Strategic Management and Business Policy – 4 Credits
(Book ID: B1314)
Assignment
Set - 1
(60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What is meant by ‘Strategy’? What are the levels of strategy? Differentiate between goals
and objectives.
2. Define the term “Strategic Management”. Explain the importance of strategic management.
3. Describe Porter’s five forces Model.

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Summer/May 2012
Master of Business Administration - MBA Semester IV
MA0041 – Merchant Banking and Financial Services – 4 Credits
(Book ID: B1318 )
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Discuss the proportionate allotment procedure followed by the lead banker to allot
shares.
Q.2 What is the provision of green shoe option and how is it used by companies to stabilize
prices?

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(May 2012)
Master of Business Administration - MBA Semester 4
“Project Management” Specialization
PM 0015 – Quantitative methods in Project Management (4 credits)
(Book ID: B1344)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe the different nonnumeric methods for project selection.
2. Describe the minimum-span problem
3. Discuss PERT technique of project planning.

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(May 2012)
Master of Business Administration - MBA Semester 3
“Project Management” Specialization
PM 0010 – Introduction to Project Management (4 credits)
(Book ID: B1236)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe briefly the characteristics and constraints of a project.
2.
a. Explain the various tools and techniques used in project life cycle.
b. What are the responsibilities of project manager?
3.
a. Describe the role of project Management in strategy.
b. List the benefits that project management process offers to an organization
4. Describe the approaches that are used to screen projects
5. Explain the various tools and techniques uses for Project HR Management
6. Explain why determining the technical basis of a project is an irreversible decision and
also explain the parameters which are analysed in conducting the detailed financial

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Summer 2012
Master of Business Administration - MBA Semester 3
Mk0010 – Sales, Distribution and Supply Chain Management- 4 Credits
Book ID: B1220
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain any two types of sales organisation structures.

Q.2 Explain different sales strategies.

Q.3 What do you mean by compensation? Explain various modes of compensating sales team.

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May 2012
Master of Business Administration - Semester 3
IB0010: “International Financial Management”
(4 credits)
(Book ID: B1198)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the major components of BOP?
2. Define Swaps contracts. Write a note on forward swaps.
3. Briefly explain how an MNC can calculate its cost of equity capital.
4. What is the influence of Government interventions on the exchange rate?

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May 2012
Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Which are the main steps in planning and management of health care?

2. Explain the healthcare delivery system in India.

3. What would you state about the current scenario of Health Status in India?

4. How investigation of an epidemic is helpful in treatment and prevention of a disease?

5. Explain the mortality profile of India.

6. Discuss the significance and achievements of the National Programs on communicable diseases

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Summer/May 2012
Master of Business Administration - Semester 3
MB0050: “Research Methodology”
(4 credits)
(Book ID: B1206)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. a. Distinguish between Double sampling and multiphase sampling.

b. What is replicated or interpenetrating sampling?
2. What are the differences between observation and interviewing as metho

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(May 2012)
Master of Business Administration - Semester 3
MA 0036: “FINANCIAL SYSTEM AND COMMERCIAL BANKING”
(4 credits)
(Book ID: B1202)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on the following:
    a. RBI
    b. SEBI

2. Explain the components of financial market.
3. Define the role of financial services.
4. Define banker and Customer.

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May 2012
Master of Business Administration –
MBA Semester 3
ML0010 – Warehousing and Supply Chain Management - 4 Credits
Book ID: B1224
Assignment Set - 1
60 Marks
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is Supply Chain Management (SCM)? Explain two advantages of supply chain.
Q2. Explain the dimensions of SCM.
Q3. Explain the following: (a) Inventory management and (b) Vendor management.
Q4. Discuss the role of logistics in Supply Chain.

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May 2012
Master of Business Administration- MBA Semester 2
MB0044 – Production and Operations Management - 4 Credits
(Book ID: B1133)
Assignment Set - 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is meant by productivity? Write a brief note on capital productivity.
Q2. (a) What is automation?
(b) What are the kinds of automation?
Q3. What are the factors that influence the plant location?
Q4. Explain about the seven basic quality control tools.

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Summer / May 2012
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     Define emotional intelligence. Explain Goleman’s model of emotional intelligence.
Q2.     What are the hindrances that we face in perception?
Q3.     Describe the bases of power.
Q4.     Explain sensitivity training.

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Examination Paper of Six Sigma Green Belt
IIBM Institute of Business Management 1
CERTIFIED SIX SIGMA GREEN BELT
EXAMINATION PAPER
Guideline for paper
Total No. of Question is 100.
The minimum passing marks is 40%
Each question carries 1 mark.
Answer all the questions.
Total: 100 Marks
1. The Following is a sample data set.
10 8 8 6 5
What is the variance of this data set?
a. 3.0
b. 3.8
c. 7.3
d. 7.4
2. An auditor should use a histogram in a quality audit to do which of the following?
a. Provide objective evidence that the audited uses statistical process control (SPC)
b. Expose patterns that are normally difficult to detect
c. Interpret data for a trend chart
d. create a stratified tally diagram
3. Comparing how a process is actually performed against the documented work instruction for that
process is an example of which of the following techniques?
a. Quantitative
b. Qualitative
c. Statistical
d. Random sampling
4. Attribute sampling should be used when
a. The data are measurements in metric units.
b. Ayes-or-no decision is to be made.
c. The population has variability.
d. A multi-stage sampling plan is needed.
5. Scatter diagrams are best described as
a. Histograms.
b. Correlation analysis.
c. Pareto analysis.
d. Ishikawa diagrams.
6. If data are plotted over time, the resulting chart will be a
a. Run chart
Examination Paper of Six Sigma Green Belt
IIBM Institute of Business Management 2
b. Histogram
c. Pareto chart
d. Poisson distribution
7. To determine who are or might be customers for a specific process, it would be most useful to create a
a. Pareto chart
b. Flow diagram
c. Cause and effect diagram
d. Scatter diagram
8. A production line uses signs at specific points on the line to indicate when components or raw materials
need to be replenished. The practice is an example of
a. Kanban
b. Poka-yake
c. Checkpoints
d. Hoshin
9. Which of the following is a good tool for planning cycle time reduction and concurrent operations?
a. A timeline
b. A Pareto diagram
c. An X and R chart
d. A PERT chart
10. Attribute and variable data are best described as which of the following? Attribute variable
a. Counted values measured values
b. Counted values visual features
c. Measured values counted values
d. Visual features counted values
11. All of the following are common ways for people to react to conflict EXCEPT
a. Competing
b. Collaborating
c. Avoiding
d. Sabotaging
12. A quality manager has chosen to survey customer satisfaction by talking samples based on the
categories of frequency of use, categories of use, and demographic. This technique is known as
a. Random sampling
b. Data collection
c. Stratification
d. Customer classification
13. Which of the following actions is Not used to reduce process cycle time?
a. Analyzing current processes
b. Reducing queue times
c. Setting priorities
d. Implementing activity-based costing
14. A company’s accounts payable department is trying to reduce the time between receipt and payment
of invoices and has recently completed a flowchart. Which of the following tools would be the for them to
use next?
Examination Paper of Six Sigma Green Belt
IIBM Institute of Business Management 3
a. Fishbone diagram
b. Scatter diagram
c. Box and whisker plat
d. Histogram
15. In a manufacturing company, the machine shop is what kind of customer in relation to the human
resource department?
a. Intermediate
b. Hidden
c. External
d. Internal
16. The primary purpose of a project charter is to
a. Subdivide the project into smaller, more manageable components
b. Provide management with a tool for selecting a project that addresses business needs
c. Provide management with a tool to ensure that project deadlines are met
d. Provide the project manager with authority to apply organizational resources to project activities
17. Sample selection of parts for inspection must be selected at random to ensure
a. A minimum sample size.
b. The probability of not rejecting the lot
c. The probability of accepting the lot

IIBM Examination Paper MM.100 Project Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper – Project Management
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Project Management
Guidelines for paper
Total No. of Questions is 100.
The minimum passing marks is 50%.
Each Question carries 1 mark.
Answer all the Questions.
Multiple Choices: Total Marks: 100
1. A ________________ is a temporary endeavor undertaken to create a unique product, service, or
result.
a) Program
b) Process
c) Project
d) Portfolio
2. Which of the following is not a potential advantage of using good project management?
a) Shorter development times
b) Higher worker morale
c) Lower cost of capital
d) Higher profit margins
3. Which of the following is not an attribute of a project?
a) Projects are unique
b) Projects are developed using progressive elaboration
c) Projects have a primary customer or sponsor
d) Projects involve little uncertainty
4. Which of the following is not part of the triple constraint of project management?
a) Meeting scope goals
b) Meeting time goals
c) Meeting communications goals
d) Meeting cost goals
5. The first stage of any project is
a) Proposal
b) Conceptualization
c) Implementation
d) Management
Examination Paper – Project Management
2
IIBM Institute of Business Management
6. __________________ is the application of knowledge, skills, tools and techniques to project
activities to meet project requirements.
a) Project management
b) Program management
c) Project portfolio management
d) Requirements management
7. Project portfolio management addresses ____________________ goals of an organization, while
project management addresses _________________ goals.
a) Strategic, tactical
b) Tactical, strategic
c) Internal, external
d) External, internal
8. Several application development projects done for the same functional group might best be
managed as part of a
a) Portfolio
b) Program
c) Investment
d) Collaborative
9. Which of the following is not one of the top ten skills or competencies of an effective project
manager?
a) People skills
b) Leadership
c) Integrity
d) Technical skills
10. What is the certification program called that the Project Management Institute provides?
a) Microsoft Certified Project Manager (MCPM)
b) Project Manager Professional (PMP)
c) Project Management Expert (PME)
d) Project Management Mentor (PMM)
11. A _________________ is a series of actions directed towards a particular result.
a) Goal
b) Process
c) Plan
d) Project

IIBM Semester-1 Examination Paper MM.100 Principles and Practice of Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Principles and Practice of Management
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Principles and Practice of Management
Section A: Objective Type (30 marks)
•This section consists of Multiple Choices & Short Notes type Questions.
•Answer all the Questions.
•Part one carries 1 mark each & Part two carries 5 marks each.
Part one:
Multiple Choices:
1. A plan is a trap laid to capture the ________.
a. Future
b. Past
c. Policy
d. Procedure
2. It is the function of employing suitable person for the enterprise
a. Organizing
b. Staffing
c. Directing
d. Controlling
3. ___________ means “ group of activities & employees into departments”
a. Orientation
b. Standardization
c. Process
d. Departmentation
4. This theory states that authority is the power that is accepted by others
a. Acceptance theory

IIBM Semester-1 Examination Paper MM.100 Organizational Behaviour: contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Organizational Behaviour
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Organizational Behaviour
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice & Short Notes type Questions.
•Answer all the questions.
•Part One carries 1 mark each & Part two carries 5 marks each.
Part one:
Multiple choices:
1. It is the degree to which a person identifies with a particular organization and its goals, & wishes
to maintain membership in the organization
a. Job involvement
b. Terminal value
c. Attitude
d. Value
2. _________ means moving information from the hidden area to the open area
a. blind area
b. unknown area
c. public area
d. self disclosure
3. An approach in which the goals of one party are in direct conflict with the goals of the other party
a. Negotiation
b. Distributive bargaining
c. Stress
d. None

IIBM Semester-1 Examination Paper MM.100 Marketing Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Marketing Management
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Marketing Management
Section A: Objective Type (30 marks)
•This section consists of Multiple Choices & Short Notes type Questions.
•Answer all the Questions.
•Part one carries 1 mark each & Part Two carries 4 marks each.
Part one:
Multiple choices:
1. It is a concept where goods are produced without taking into consideration the choices or tastes of
customers
a. Marketing mix
b. Production concept
c. Marketing concept
d. Relationship marketing
2. It involves individuals who buys products or services for personal use and not for manufacture or
resale
a. Environment analysis
b. Macro environment
c. Micro environment
d. Consumer
3. It is the groups of people who interact formally or informally influencing each other’s attitudes&
behavior
a. Consumer behavior
b. Culture
c. Reference groups
d. Primary groups
4. The concept of the product that passes through various changes in its total life known as
a. Product life cycle
b. Line stretching
c. Consumer adoption
d. Product
5. It refers to unique set of brand associations that brand strategist aspires to create or maintain
a. Branding
b. Packaging
c. Brand identity
d. Brand image
Examination Paper Semester I: Marketing Management
IIBM Institute of Business Management
6. It involves a pricing strategy that charges customers different prices for the same product or
service
a. Promotional pricing
b. Price discrimination
c. Non price competition
d. None
7. It refers to an arrangement where another company through its own marketing channel sells the
products of one producers
a. End customer
b. Wholesaler
c. Retailing
d. Strategic channel alliance
8. It involves facility consisting of the means & equipments necessary for the movement of
passengers of goods
a. Logistics
b. Warehousing
c. Transportation
d. None
9. The advertising which is used to inform consumers about a new product or feature & to build
primary demands is known as
a. Advertising
b. Informative advertising
c. Persuasive advertising
d. Advertising strategy
10. An art that predicts the likelihood of economic activity on the basis of certain assumptions
a. Compensation
b. Sales forecasting

IIBM Semester-1 Examination Paper MM.100 Managerial Economics: contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Managerial Economics
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Managerial Economics
Section A: Objective Type (30 marks)
•This section consists of multiple choices & Short notes type questions.
•Answer all the questions.
•Part one carries 1 mark each & Part two carries 5 marks each.
Part one:
Multiple choices:
1. It is a study of economy as a whole
a. Macroeconomics
b. Microeconomics
c. Recession
d. Inflation
2. A comprehensive formulation which specifies the factors that influence the demand for the
product
a. Market demand
b. Demand schedule
c. Demand function
d. Income effect
3. It is computed when the data is discrete and therefore incremental changes is measurable
a. Substitution effect
b. Arc elasticity
c. Point elasticity
d. Derived demand
4. Goods & services used for final consumption is called
a. Demand
b. Consumer goods
c. Producer goods
d. Perishable goods
5. The curve at which satisfaction is equal at each point
a. Marginal utility
b. Cardinal measure of utility
c. The Indifference Curve

IIBM Semester-1 Examination Paper MM.100 Human Resource Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Human Resource Management
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Human Resource Management
Section A: Objective Type (30 marks)
•This section consists of multiple choice & Short Notes type questions.
•Answer all the questions.
•Part one carries 1 mark each & Part two carries 5 marks each.
Part One:
Multiple choices:
1. It is a cultural attitude marked by the tendency to regard one’s own culture as superior to others
a. Geocentrism
b. Polycentrism
c. Ethnocentrism
d. Egocentrism
2. It is the systemic study of job requirements & those factors that influence the performance of
those job requirements
a. Job analysis
b. Job rotation
c. Job circulation
d. Job description
3. This Act provides an assistance for minimum statutory wages for scheduled employment
a. Payment of Wages Act, 1936
b. Minimum Wages Act, 1948
c. Factories Act, 1948
d. Payment of Gratuity act, 1972
4. __________ is the actual posting of an employee to a specific job
a. Induction
b. Placement
c. Attrition
d. None
5. Broadening an individual’s knowledge, skills & abilities for future responsibilities is known as
a. Training
b. Development
c. Education
d. Mentoring
Examination Paper Semester I: Human Resource Management
IIBM Institute of Business Management
6. Change that is designed and implemented in an orderly and timely fashion in anticipation of
future events
a. Planned change
b. Technology change
c. Structural change
d. None
7. It is a process for setting goals and monitoring progress towards achieving those goals
a. Performance appraisal
b. Performance gap
c. Performance factor
d. Performance management system

IIBM Semester-1 Examination Paper MM.100 Financial Management:contact us for answers at assignmentssolution@gmail.com

Examination Paper Semester I: Financial Management
IIBM Institute of Business Management
IIBM Institute of Business Management
Semester-1 Examination Paper MM.100
Financial Management
Section A: Objective Type (30 marks)
•This section consists of multiple choice & Short Notes.
•Answer all the questions.
•Part One carries 1 mark each & Part two carries 5 marks each.
Part one:
Multiple choices:
1. The approach focused mainly on the financial problems of corporate enterprise
a. Ignored non-corporate enterprise
b. Ignored working capital financing
c. External approach
d. Ignored routine problems
2. These are those shares, which can be redeemed or repaid to the holders after a lapse of the
stipulated period
a. Cumulative preference shares
b. Non-cumulative preference shares
c. Redeemable preference shares
d. Perpetual shares
3. This type of risk arise from changes in environmental regulations, zoning requirements, fees,
licenses and most frequently taxes
a. Political risk
b. Domestic risk

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IIBM Examination Paper MM.100 Inventory Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper
5
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Inventory Management
Section A: Objective Type (30 marks)
This section consists of Multiple Choice questions & Short Answer type questions.
Answer all the questions.
Part One questions carries 1 mark each & Part Two questions carries 5 marks each.
Part One:
Multiple Choices:
1. ……………………. is IT tool used for automation data capture.
2. Stockout Level is also called the
a. Red Zone
b. Amber Zone
c. Both (a) & (b)
d. None of the above
3. When classified on the basis of time period, they are
a. Supply forecast

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Examination Paper: SAP Consultancy
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IIBM Institute of Business Management
Examination Paper MM.100
SAP-R/3
Section A: Objective Type (20 marks)
•This section consists of Multiple Choice Questions & True/False.
•Answer all the Questions.
•Each question carries 1 Mark.
Part one:
Multiple choices:
1. Which feature or element not found on every screen of the SAP application window?
a. Title bar
b. Central work area
c. Standard toolbar
d. None of the above
2. SAP Easy Access Screen contains a set of folders called________________.
a. Favorites Menu
b. System Menu
c. Environment Menu
d. Standard Toolbar
3. What will be display when the system shortcut menu icon clicked?
a. Service order
b. Short menu of command
c. System menu
d. Small application bar

IIBM Examination Paper MM.100 Business Logistics: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Logistics Management
IIBM Institute of Business Management 6
IIBM Institute of Business Management
Examination Paper MM.100
Business Logistics
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice questions & short notes type questions.
•Answer all the questions.
•Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. This decision involves mode of selection, shipment size, routing & scheduling:
a. Inventory decision
b. Transport decision
c. Distribution decision
d. Facility location decision
2. This refers to the activities of gathering the information needed about the products & services
desired & formally requesting the products to be purchased:
a. Order preparation
b. Order transmittal
c. Observation
d. Order entry

IIBM Examination Paper MM.100 Distribution and Logistics Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Logistics Management
IIBM Institute of Business Management 1
IIBM Institute of Business Management
Examination Paper MM.100
Distribution and Logistics Management
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice questions & short notes type questions.
•Answer all the questions.
•Part one questions carry 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. It deals with the movement of finished goods from the last point of production to the point of
consumption.
a. Marketing Channel Management
b. Logistics Management
c. Boundaries
d. Relationships
2. Which conflict is one of the major bottleneck in the development & maintenance of partnering
channel relationship?
a. Channel conflict

IIBM Examination Paper MM.100 Customer Relationship Management:contact us for answers at assignmentssolution@gmail.com

Examination Paper: Customer Relationship Management
1
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Customer Relationship Management
Section A: Objective Type (30 marks)
•This section consists of Multiple Choice questions & Short notes type questions.
•Answer all the questions.
•Part One questions carry 1 mark each & Part Two questions carry 4 marks each.
Part One:
Multiple Choices:
1. High congruence means:
a. High probability of success
b. Low probability of success
c. Zero probability of success
d. None of the above
2. Novo Jim’s excellent resource book for Recency, Frequency and Monetary is:
a. Drilling high

IIBM Examination Paper MM.100 Services Marketing: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Customer Relationship Management
7
IIBM Institute of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Services Marketing
Section A: Objective Type (30 marks)
•This section consists of Multiple choices/Fill in the blanks/True-False & Short notes type
questions.
•Answer all the questions.
•Part One questions carries 1 mark each & Part Two questions carry 5 marks each.
Part One:
Multiple Choices:
1. The extent to which customers recognize and willing to accept this variation is called:
a. Zone of tolerance
b. Zone of fitness
c. Zone of acceptance
d. None of the above
2. SERVQUAL is used to measure service quality. (T/F)
3. SWICS stands for………………………………………………………………………………
4. Real /perceived and monetary/non monetary costs are termed as switching costs.(T/F)
5. TARP stands for ……………………………………………………………………………….
6. If the direct cost be ‘a’, overhead cost be ‘b’ and profit margin be ‘c’ then the cost based pricing
can be calculated by:
a. a+b+c
b. a-b+c
c. a/b*c
d. None of the above
7. If the percentage change in quality purchased be ‘a’ and the percentage change in price be ’b’
then elasticity is given by:
a. a*b
b. a/b
c. a+b
d. a-b
8. If the actual revenue be ‘a’ and the potential revenue be ‘b’ then the yield can be given by:
a. a-b
b. a+b
c. a/b
Examination Paper: Customer Relationship Management
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IIBM Institute of Business Management
d. b/a
9. Reactors make adjustments unless forced to do so by environmental pressures.(T/F)
10. Least profitable customers are categorized in:
a. Platinum
b. Gold
c. Iron
d. Lead
Part Two:
1. What do you understand by “Customer Gap”?
2. Write the difference between perceptions of service quality and customer satisfaction.
3. Write short “SERVQUAL” survey.
4. What are different types of “Complainer”?
END OF SECTION A
Section B: Caselets (40 marks)
•This section consists of Caselets.
•Answer all the questions.
•Each Caselet carries 20 marks.
•Detailed information should form the part of your answer (Word limit 150 to 200 words).
Caselet 1
Giordano is a retailer of casual clothes in East Asia, South-East Asia, and the Middle East. In 1999, it
operated outlets in China, Dubai, Hong Kong, Macao, Philippines, Saudi Arabia, Singapore, South Korea,
and Taiwan. Giordano’s sales grew from HK$712 million in 1989 to HK$3,092 million in 1999. This
case study describes the success factors that allowed Giordano to grow rapidly in some Asian countries. It
looks at three imminent issues that Giordano faced in maintaining its success in existing markets and in
its plan to enter new markets in Asia and beyond. The first concerns Giordano’s positioning. In what
ways, if at all, should Giordano change its current positioning? The second concerns the critical factors
that have contributed to Giordano’s success. Would these factors remain critical over the coming years?
Finally, as Giordano’s seeks to enter new markets, the third issues, whether its competitive strengths can
be transferred to other markets, needs to be examined.
Being Entrepreneurial and Accepting Mistakes as Learning Opportunities
The willingness to try new ways of doing things and learning from past errors was an integral part of
Lai’s management philosophy. The occasional failure represented a current limitation and indirectly
pointed management to the right decision in the future. To demonstrate his commitment to this
philosophy. Lai took the lead by being a role model for his employees “. . . Like in a meeting, I say, look,
I have made this mistake, I’m sorry for that. I hope everybody learns from this. If I can make mistakes,
Examination Paper: Customer Relationship Management
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IIBM Institute of Business Management
who the hell do you think you are that you can’t make mistakes?” He also believed strongly in
empowerment – if everyone is allowed to contribute and participate, mistakes can be minimized.
Service

IIBM Examination Paper MM.100 Export Import Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper: Export and Import Management
1
IIBM Institute Of Business Management
IIBM Institute of Business Management
Examination Paper MM.100
Export Import Management
Section A: Objective Type (30 Marks)
•This section consists of Multiple Choice Questions and Short notes type questions.
•Answer all the questions
•Part one carries 1 mark each and Part two questions carry 4 marks each.
Part One:
Multiple Choices:
1. In case of goods being rejected or wrong shipments which section of customer act provides
drawback facility on the customer’s duty?
a. Section 47
b. Section 88
c. Section 74
d. Section 40
2. Risks arising out of foreign law due to________________.

IIBM Examination Paper MM.100 Foreign Exchange Management: contact us for answers at assignmentssolution@gmail.com

Examination Paper of Foreign Trade management
IIBM Institute of Business Management 7
IIBM Institute of Business Management
Examination Paper MM.100
Foreign Exchange Management
Section A: Objective Type (30 Marks)
This section consists of Multiple Choice Questions and Short Questions
Answer all the questions
Part one carry 1 mark each and Part Two questions carry 5 marks each.
Part One:
1. It is established to help countries in reconstructing their economies in the post World War II?
a. International Monetary Fund
b. World Bank
c. International Finance Corporation
d. International Development Association
2. The exchange rates which is variable between currencies and determined by demand and supply
a. Floating Exchange Rate System c. Fixed Exchange Rate System
b. Free Float d. Managed float
3. The branches which do not maintain independent foreign currency accounts but have powers to
operate the accounts falls under
a. Category A c. Category B
b. Category C d. Category D
4. _____ quote is given by a bank to its retail customers
a. Merchant Quote c. Interbank Quote