Summer / May 2012
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Define emotional intelligence. Explain Goleman’s model of emotional intelligence.
Q2. What are the hindrances that we face in perception?
Q3. Describe the bases of power.
Q4. Explain sensitivity training.
Q5. Explain the different leadership styles as per Managerial – Leadership Grid Theory.
Q6. Mr. Suresh Kumar is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Rejani Chandran leading HR consultant. Mr. Suresh is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Rejani, the HR consultant. What suggestions you will give to Mr. Suresh, for creating an environment that increases job satisfaction?
Summer / May 2012
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the consequences of conflict in organisations?
Q2. State the characteristics of management.
Q3. Explain the four processes of Social Learning Theory.
Q4. What are the 14 principles of management of Henri Fayol?
Q5. Distinguish between internal and external forces of change.
Q6. Ms.Chanchal Das Gupta is a recruitment specialist. For the post of QC Manager, she interviews three candidates. Given below are the physical characteristics of the candidates.
Candidate Physical Characteristics
Mr.Ravi Muscular, thick skin, rectangular shaped.
Mr.Gineesh Thin, delicate build,
large brain, tall.
Mr.Ramgopal Soft, round shaped, underdeveloped muscles.
From the above descriptions, what personality traits can Ms. Chanchal derive out of the candidates as per Sheldon’s theory of personality?
Summer/May 2012
Master of Business Administration
Semester I
MB0039 – Business Communication - 4 Credits
(Book ID: B1128)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Describe a situation that you experienced where communication went wrong because the non-verbal behaviour sent conflicting signals. Which aspect of non-verbal communication was responsible for the communication failure? How would you rectify this?
Q2. Explain why Public Relations is an important part of external business communication
Q3. Select a company of your choice in a sector that you would like to work in. Imagine that you have to make a brief presentation on this company to business school students. Develop – a) A general and specific statement of purpose b) The key idea c) Your style of delivery.
Q4. Discuss the principles of business writing
Q5. Write a short note on the SQ3R technique of reading.
Q6. (a) List the importance of effective communication in the workplace
(b) Explain the advantages of oral communication with the help of suitable example.
Summer/May 2012
Master of Business Administration
Semester I
MB0039 – Business Communication - 4 Credits
(Book ID: B1128)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the purpose of keeping minutes of a meeting. What goes into the contents of minutes of a meeting?
Q2. Prepare a brief notice to be put up on official notice boards, informing employees of your organization about a newly introduced, official bus service.
Q3. Write short notes on (a) Upward communication (b) Downward communication (c) Horizontal communication
Q4. Go through business magazines and daily newspapers and select a situation when a company was facing a crisis (e.g., Coke and Pepsi pesticide controversy). How did the company communicate with its shareholders and other stakeholders to overcome the crisis? Was the communication effective?
Q5. Discuss the different types of business reports
Q6. List the different steps involved in report preparation
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Define emotional intelligence. Explain Goleman’s model of emotional intelligence.
Q2. What are the hindrances that we face in perception?
Q3. Describe the bases of power.
Q4. Explain sensitivity training.
Q5. Explain the different leadership styles as per Managerial – Leadership Grid Theory.
Q6. Mr. Suresh Kumar is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Rejani Chandran leading HR consultant. Mr. Suresh is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Rejani, the HR consultant. What suggestions you will give to Mr. Suresh, for creating an environment that increases job satisfaction?
Summer / May 2012
Master of Business Administration- MBA Semester 1
MB0038 –Management Process and Organizational Behaviour - 4 Credits
(Book ID:B1127)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the consequences of conflict in organisations?
Q2. State the characteristics of management.
Q3. Explain the four processes of Social Learning Theory.
Q4. What are the 14 principles of management of Henri Fayol?
Q5. Distinguish between internal and external forces of change.
Q6. Ms.Chanchal Das Gupta is a recruitment specialist. For the post of QC Manager, she interviews three candidates. Given below are the physical characteristics of the candidates.
Candidate Physical Characteristics
Mr.Ravi Muscular, thick skin, rectangular shaped.
Mr.Gineesh Thin, delicate build,
large brain, tall.
Mr.Ramgopal Soft, round shaped, underdeveloped muscles.
From the above descriptions, what personality traits can Ms. Chanchal derive out of the candidates as per Sheldon’s theory of personality?
Summer/May 2012
Master of Business Administration
Semester I
MB0039 – Business Communication - 4 Credits
(Book ID: B1128)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Describe a situation that you experienced where communication went wrong because the non-verbal behaviour sent conflicting signals. Which aspect of non-verbal communication was responsible for the communication failure? How would you rectify this?
Q2. Explain why Public Relations is an important part of external business communication
Q3. Select a company of your choice in a sector that you would like to work in. Imagine that you have to make a brief presentation on this company to business school students. Develop – a) A general and specific statement of purpose b) The key idea c) Your style of delivery.
Q4. Discuss the principles of business writing
Q5. Write a short note on the SQ3R technique of reading.
Q6. (a) List the importance of effective communication in the workplace
(b) Explain the advantages of oral communication with the help of suitable example.
Summer/May 2012
Master of Business Administration
Semester I
MB0039 – Business Communication - 4 Credits
(Book ID: B1128)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the purpose of keeping minutes of a meeting. What goes into the contents of minutes of a meeting?
Q2. Prepare a brief notice to be put up on official notice boards, informing employees of your organization about a newly introduced, official bus service.
Q3. Write short notes on (a) Upward communication (b) Downward communication (c) Horizontal communication
Q4. Go through business magazines and daily newspapers and select a situation when a company was facing a crisis (e.g., Coke and Pepsi pesticide controversy). How did the company communicate with its shareholders and other stakeholders to overcome the crisis? Was the communication effective?
Q5. Discuss the different types of business reports
Q6. List the different steps involved in report preparation
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